Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 3, 4 and 5 stars

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S
Suzanne Gilles A.
Rating: 5 out of 5
following a purchase from 08/06/2026
Fast and in good condition, well packaged.
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B
Bruno C.
Rating: 4 out of 5
following a purchase from 08/06/2026
Quality of the ordered part, delivery time respected Looking forward to the next order
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Response from tompress.com
Hello Bruno,

We sincerely thank you for your positive feedback and are delighted to learn that the quality of your part met your expectations. We will be happy to welcome you again for your next order.

Best regards,
The tompress.com team
S
Stephane T.
Rating: 3 out of 5
following a purchase from 05/06/2026
It's a shame that the 2 words requested for the engraving were noted too centrally, a line shift would have been beneficial aesthetically for a height balance.
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Response from tompress.com
Hello Stéphane,

Thank you for taking the time to share your opinion.

After verification, it seems that your comment does not correspond to the item ordered from us. It is possible that there was a mix-up with another purchase.

If you would like to report a problem regarding your order, we invite you to contact our customer service. We will be happy to review your situation and provide a solution if necessary.

Best regards,
The tompress.com team
D
Danielle B.
Rating: 5 out of 5
following a purchase from 08/06/2026
Very good product
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M
Marc G.
Rating: 5 out of 5
following a purchase from 06/06/2026
All good
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B
Bernard M.
Rating: 5 out of 5
following a purchase from 05/06/2026
Delivery time respected. Product conforms to its presentation and is very well packaged.
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J
Jean-François M.
Rating: 5 out of 5
following a purchase from 05/06/2026
Fast delivery. Products conform to the description.
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S
Sébastien L.
Rating: 5 out of 5
following a purchase from 06/06/2026
In line with my expectations
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M
Marie Th Odile M.
Rating: 3 out of 5
following a purchase from 06/06/2026
Very Good Thank you
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Response from tompress.com
Hello,

Thank you very much for your feedback and for your positive comments. We are delighted to read that your experience has given you complete satisfaction.

However, we noticed that your review is accompanied by a 3-star rating. If this rating does not reflect your feelings and is an error in selection, you can certainly modify it.

Thank you again for your trust and we look forward to serving you again.

Best regards,

The Tom Press team
D
Daniel B.
Rating: 5 out of 5
following a purchase from 05/06/2026
Delivery times respected and quality as desired.
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M
Michel R.
Rating: 5 out of 5
following a purchase from 03/06/2026
Always on top as usual
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P
Pierre M.
Rating: 5 out of 5
following a purchase from 04/06/2026
Good product, made in France, serious and quality, I recommend
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J
Jean-Marc R.
Rating: 5 out of 5
following a purchase from 03/06/2026
very good
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M
Marie-France D.
Rating: 5 out of 5
following a purchase from 03/06/2026
perfect in every way
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J
Jean M.
Rating: 5 out of 5
following a purchase from 22/05/2026
Very satisfied
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B
Bernard T.
Rating: 5 out of 5
following a purchase from 04/06/2026
Serious company
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C
Christian G.
Rating: 5 out of 5
following a purchase from 03/06/2026
super
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B
Béatrice M.
Rating: 4 out of 5
following a purchase from 02/06/2026
Very well thank you
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P
Patrick H.
Rating: 5 out of 5
following a purchase from 03/06/2026
Very good product
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J
Jean François G.
Rating: 4 out of 5
following a purchase from 02/06/2026
The boxes were dented in the intact packaging
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Response from tompress.com
Hello,

We are sorry to hear that you received dented boxes.

We pay special attention to the preparation of our packages and sincerely regret that the products arrived in this condition despite intact packaging.

Please do not hesitate to contact our customer service to report any issues encountered upon receiving your order. We will then be able to review your request and offer you an appropriate solution.

Best regards,

The Tom Press team
F
Fabien U.
Rating: 5 out of 5
following a purchase from 02/06/2026
Perfect and fast.
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S
Sylvie D.
Rating: 5 out of 5
following a purchase from 31/05/2026
Package arrived well and product conforms
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É
Édouard N.
Rating: 5 out of 5
following a purchase from 02/06/2026
Good product, just a little surprised by the user manual which is not up to date regarding the disappearance of the grid but the customer service is top-notch!
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A
Alain J.
Rating: 5 out of 5
following a purchase from 29/05/2026
Super
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C
Catherine P.
Rating: 5 out of 5
following a purchase from 30/05/2026
Order well delivered and product in accordance with my expectations
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F
Francis Y.
Rating: 5 out of 5
following a purchase from 31/05/2026
Nickel transaction
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E
Estelle B.
Rating: 5 out of 5
following a purchase from 01/06/2026
Perfect
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J
Jhon T.
Rating: 5 out of 5
following a purchase from 29/05/2026
Ok
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G
Genevieve J.
Rating: 5 out of 5
following a purchase from 02/06/2026
No problem with delivery and deadlines Easy to use and clear website Package tracking Ok
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M
Maryse P.
Rating: 5 out of 5
following a purchase from 26/05/2026
product conforms to the description
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D
Didier C.
Rating: 5 out of 5
following a purchase from 01/06/2026
The product meets my expectations
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P
Patrick P.
Rating: 5 out of 5
following a purchase from 29/05/2026
In accordance with my request
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T
Térésita Z.
Rating: 5 out of 5
following a purchase from 30/05/2026
Hello, I am very satisfied with my purchases at TOMPRESS.
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A
Arthur W.
Rating: 5 out of 5
following a purchase from 30/05/2026
Very satisfied with my order from May 2026. Fast preparation and delivery, no issues to report, thank you!
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B
Béatrice B.
Rating: 5 out of 5
following a purchase from 28/05/2026
Always just as satisfied when I order from TOM PRESS. Good products - fast deliveries!!!
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E
Eric S.
Rating: 5 out of 5
following a purchase from 28/05/2026
Good evening products. Fast delivery. Thank you
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L
Luc S.
Rating: 5 out of 5
following a purchase from 29/05/2026
Package arrived on time and as described.
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D
Dominique R.
Rating: 5 out of 5
following a purchase from 28/05/2026
Very fast shipping. Not tried yet.
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P
Pascal H.
Rating: 5 out of 5
following a purchase from 26/05/2026
Speed for sending correct price
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J
Jean Jack M.
Rating: 5 out of 5
following a purchase from 11/05/2026
As usual, completely satisfied and I am advertising around me among my friends who are themselves satisfied
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