Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 557 published reviews
5 17,1k 79% 4 2 842 13% 3 709 3% 2 412 2% 1 519 2%

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

4 star reviews

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G
Gertraud W.
Rating: 4 out of 5
following a purchase from 03/08/2026
Good product
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Response from tompress.com
Hello Gertraud,

We warmly thank you for your positive feedback and are delighted to learn that you are satisfied with your product. Your opinion is very important to us and motivates us to continue improving our services.

Best regards,
The tompress.com team
C
Corinne C.
Rating: 4 out of 5
following a purchase from 30/06/2026
The delay in receiving our slicer was much longer than usual but the people on the phone were very professional!
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Response from tompress.com
Hello Corinne,

We sincerely thank you for your feedback and understanding regarding the delivery delay. We are pleased to hear that our team was able to provide you with professional assistance over the phone.

Looking forward to serving you again,
The tompress.com team
J
Jean S.
Rating: 4 out of 5
following a purchase from 27/07/2026
In accordance with the order, received quickly
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Response from tompress.com
Hello Jean,

We sincerely thank you for your positive feedback. We are delighted to hear that your order was in accordance and that you received it quickly. Your satisfaction is our greatest reward.

Best regards,
The tompress.com team
F
Fabrice C.
Rating: 4 out of 5
following a purchase from 25/01/2026
hello 6 months to receive the item a bit long
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Response from tompress.com
Hello Fabrice,

We sincerely thank you for your feedback and are delighted that you have received your item! We understand that the delay may have seemed long and appreciate your patience as well as your understanding.

We hope to see you soon in our online store.

Best regards,
The Tompress.com team
G
Guy R.
Rating: 4 out of 5
following a purchase from 07/06/2026
slow delivery (2 months=
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Response from tompress.com
Hello Guy,

We sincerely thank you for your review and are pleased to learn that you are generally satisfied with your experience. We take your feedback regarding delivery into account and strive to improve this service.

We wish you an excellent day,
The tompress.com team
A
Alain M.
Rating: 4 out of 5
following a purchase from 27/07/2026
ok
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Response from tompress.com
Hello Alain,

We warmly thank you for your positive review! We are delighted that your experience met your expectations. Your satisfaction is our priority and we hope to see you very soon in our store.

Best regards,
The tompress.com team
F
Francois G.
Rating: 4 out of 5
following a purchase from 24/07/2026
Very fast shipping unfortunately delivery took 4 days by Chronopost while I had paid an additional €6.90 to be sure of being delivered quickly. Carrier to be banned rarely respects delivery times.
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Response from tompress.com
Hello François,

We sincerely thank you for your positive feedback and are pleased to learn that the shipping was fast on our side. However, we regret that the delivery by Chronopost did not meet your expectations and understand your frustration.

We hope to see you soon in our store for new shopping experiences.

Best regards,
The tompress.com team
A
Agnes G.
Rating: 4 out of 5
following a purchase from 13/07/2026
Very good product
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Response from tompress.com
Hello Agnès,

We warmly thank you for your positive feedback and are delighted to learn that you are satisfied with your product. Your satisfaction is our priority, and your comments encourage us to continue improving our service.

Best regards,
The tompress.com team
E
Eric F.
Rating: 4 out of 5
following a purchase from 12/07/2026
Well received on the scheduled date
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Response from tompress.com
Hello Eric,

We sincerely thank you for your positive feedback and are delighted to hear that your order was received on time. Your satisfaction is our priority and we hope to see you again soon in our store.

Best regards,
The tompress.com team
M
Matthieu B.
Rating: 4 out of 5
following a purchase from 12/07/2026
Very good
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Response from tompress.com
Hello Matthieu,

We sincerely thank you for your positive review and for the rating you gave us. It is a pleasure to know that your experience met your expectations. We would be delighted to see you again soon in our online store.

Best regards,
The tompress.com team
J
Jean Loup L.
Rating: 4 out of 5
following a purchase from 08/07/2026
Fast and compliant delivery
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Response from tompress.com
Hello Jean Loup,

We sincerely thank you for your positive feedback. We are delighted to learn that you appreciated the speed and compliance of our delivery service.

Best regards,
The tompress.com team
J
Jean-Christophe T.
Rating: 4 out of 5
following a purchase from 05/07/2026
product perfectly matches the indicated measurements
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Response from tompress.com
Hello Jean-Christophe,

We sincerely thank you for your positive feedback. We are delighted to learn that the product perfectly meets your expectations. Your satisfaction is our priority and we hope to see you again soon in our store.

Best regards,
the tompress.com team
S
Serge C.
Rating: 4 out of 5
following a purchase from 06/07/2026
Always efficient in deliveries, but a doubt about the product's effectiveness! Sorry.
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Response from tompress.com
Hello Serge,

We sincerely thank you for your positive feedback regarding our delivery efficiency. We understand your reservation about the product and encourage you to reach out to us for any questions or clarifications. Your satisfaction is essential to us and we hope to see you again soon in our store.

Best regards,
the tompress.com team
D
Daniel M.
Rating: 4 out of 5
following a purchase from 23/06/2026
Perfect
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Response from tompress.com
Hello Daniel,

We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your experience on tompress.com. Your satisfaction is our greatest reward.

Best regards,
The tompress.com team
P
Patrice B.
Rating: 4 out of 5
following a purchase from 19/06/2026
Top delivery
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Response from tompress.com
Hello Patrice,

We sincerely thank you for your feedback and are delighted to learn that the delivery met your expectations. We hope to see you again very soon in our store for new shopping experiences.

Best regards,
The tompress.com team
J
Jocelyne P.
Rating: 4 out of 5
following a purchase from 12/06/2026
All items are compliant
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Response from tompress.com
Hello Jocelyne,

We sincerely thank you for your positive feedback! We are delighted that the items met your expectations. Your satisfaction is our priority and we hope to see you again soon in our store.

Best regards,
The tompress.com team
B
Bruno C.
Rating: 4 out of 5
following a purchase from 08/06/2026
Quality of the ordered part, delivery time respected Looking forward to the next order
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Response from tompress.com
Hello Bruno,

We sincerely thank you for your positive feedback and are delighted to learn that the quality of your part met your expectations. We will be happy to welcome you again for your next order.

Best regards,
The tompress.com team
B
Béatrice M.
Rating: 4 out of 5
following a purchase from 02/06/2026
Very well thank you
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J
Jean François G.
Rating: 4 out of 5
following a purchase from 02/06/2026
The boxes were dented in the intact packaging
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Response from tompress.com
Hello,

We are sorry to hear that you received dented boxes.

We pay special attention to the preparation of our packages and sincerely regret that the products arrived in this condition despite intact packaging.

Please do not hesitate to contact our customer service to report any issues encountered upon receiving your order. We will then be able to review your request and offer you an appropriate solution.

Best regards,

The Tom Press team
K
Kilian L.
Rating: 4 out of 5
following a purchase from 19/05/2026
Very good product I recommend
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Response from tompress.com
Hello,

Thank you very much for your positive feedback and for the trust you place in us.

We are delighted to know that your experience with our product has satisfied you. Your satisfaction is our priority, and we also take into account your 4-star rating which encourages us to continue improving our services.

We look forward to assisting you with your next order.

Best regards,

The Tom Press team
J
Jean Louis C.
Rating: 4 out of 5
following a purchase from 01/05/2026
Perfect
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L
Laurence S.
Rating: 4 out of 5
following a purchase from 09/05/2026
Very good
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E
Eric C.
Rating: 4 out of 5
following a purchase from 30/04/2026
Very good items
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D
Didier R.
Rating: 4 out of 5
following a purchase from 11/05/2026
Very good fast delivery
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Response from tompress.com
Hello,
Thank you for your feedback.
We are glad that the speed of delivery satisfied you.
Looking forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
F
Florence M.
Rating: 4 out of 5
following a purchase from 11/05/2026
in line with my expectations
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Response from tompress.com
Hello,
Thank you for your feedback.
We are delighted that the product meets your expectations.
Best regards,

Customer Service
Tom Press
R
Raphael L.
Rating: 4 out of 5
following a purchase from 05/05/2026
Very good service
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Response from tompress.com
Hello,
Thank you for your feedback.
We are delighted that our service has satisfied you.
We look forward to assisting you with your next order.
Best regards,

Customer Service
Tom Press
J
Jean-Luc C.
Rating: 4 out of 5
following a purchase from 07/05/2026
perfect!
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Response from tompress.com
Hello,
Thank you for your feedback.
We look forward to assisting you with your next order.
Best regards,

Customer Service,
Tom Press
A
Alain A.
Rating: 4 out of 5
following a purchase from 06/05/2026
Exactly the desired product
Translated reviews
Response from tompress.com
Hello,
We are delighted that the product perfectly meets your expectations.
We look forward to assisting you with your next order.
Best regards,

Customer Service
Tom Press
C
Christian G.
Rating: 4 out of 5
following a purchase from 30/04/2026
no problem and fast delivery
Translated reviews
Response from tompress.com
Hello,
We are pleased that your order went well and that the delivery was fast.
We look forward to assisting you with your next order.
Best regards,

Customer Service
Tom Press
C
Christian T.
Rating: 4 out of 5
following a purchase from 30/04/2026
Very fast and well received Thank you
Translated reviews
Response from tompress.com
Hello,
We are delighted that your package arrived quickly and in good condition.
We look forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
J
Joel P.
Rating: 4 out of 5
following a purchase from 29/04/2026
Good. Reliable site
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Response from tompress.com
Hello,
Thank you for your positive feedback and your trust.
We are delighted that your experience on our site has satisfied you.
Best regards,

Customer Service
Tom Press
C
Corinne B.
Rating: 4 out of 5
following a purchase from 21/04/2026
Unless there was an error in sending additional grids to the grinder, I had to resend them and the exchange made by phone was very satisfactory. No commercial gesture was proposed, which is a shame since I had to bear the return and exchange costs.
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Response from tompress.com
Hello,
Thank you for your appreciation regarding the exchange made with our after-sales service.
The grids initially ordered did not correspond to the model of your grinder, which necessitated the intervention of our customer service to proceed with the exchange.
Regarding the return costs, these remain the responsibility of the customer in the context of a withdrawal, in accordance with our general sales conditions.
Best regards,

Customer Service
Tom Press
J
Jean M.
Rating: 4 out of 5
following a purchase from 20/04/2026
a transaction without problems and products that meet my expectations
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Response from tompress.com
Hello,
Thank you for your positive feedback.
Best regards,

Customer Service
Tom Press
E
Elisabeth D.
Rating: 4 out of 5
following a purchase from 11/04/2026
Nothing to report
Translated reviews
Response from tompress.com
Hello,
We are delighted that everything went well.
Best regards,

Customer Service
Tom Press
B
Béatrice L.
Rating: 4 out of 5
following a purchase from 20/03/2026
-
Translated reviews
Response from tompress.com
Hello,
We thank you for your positive feedback.
We are delighted that everything went well.
Best regards,

Customer Service
Tom Press
P
Patrick B.
Rating: 4 out of 5
following a purchase from 29/03/2026
Perfect
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Response from tompress.com
Hello,
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
B
Benoit C.
Rating: 4 out of 5
following a purchase from 05/02/2026
Hello, big problem with the delivery date, fortunately I wasn't really in a hurry. Product met my expectations.
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback and we are delighted that the product met your expectations.
We apologize for the delivery delay encountered and take your comment into account to improve our service.
Looking forward to seeing you again soon.
Best regards,

Customer Service
Tom Press
R
Raymond B.
Rating: 4 out of 5
following a purchase from 28/03/2026
Very good
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Response from tompress.com
Hello,
We thank you for your positive feedback.
We look forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
G
Gérard M.
Rating: 4 out of 5
following a purchase from 20/03/2026
-
Translated reviews
Response from tompress.com
Hello,
We are delighted that everything went well.
Best regards,

Customer Service
Tom Press
L
Lionel L.
Rating: 4 out of 5
following a purchase from 18/03/2026
Satisfied with my purchase
Translated reviews
Response from tompress.com
Hello,
We are delighted that your experience has satisfied you.
We look forward to seeing you for your next order.
Best regards,

Customer Service
Tom Press
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