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A
Rating: 4 out of 5
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
4 star reviews
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Rating: 4 out of 5
I would have liked to have been informed earlier of the unavailability of the glass jars.
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Rating: 4 out of 5
Very good material, good grip
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Rating: 4 out of 5
Delay ok quality ok 2 glasses broken, packaging on the sides very good, but not in the middle.
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Rating: 4 out of 5
It's a pity that the instructions for use or the technical data sheet are not available online on the product page. I was unpleasantly surprised to find that the model I'd chosen required me to wait for the sterilizer to reach temperature before starting the timer.
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Rating: 4 out of 5
Apart from receiving the order in three instalments, as the first 2 shipments were incomplete. Otherwise, the material is of good quality.
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Rating: 4 out of 5
Easy order, top products but problem with DPD carrier.
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Rating: 4 out of 5
I appreciate the short delivery time and the convenient, free shipping.
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Rating: 4 out of 5
Fine
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Rating: 4 out of 5
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Rating: 4 out of 5
25 l: Good capacity for preserving dry food, but for food-grade plastic I found it smelled very strong when opened. I therefore stored the unopened packets inside garbage can bags.
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Rating: 4 out of 5
the cookbook is there to encourage the purchase of other utensils. It would be nice to have one that's specific to what you've bought. In any case, I'd have appreciated some instructions on how to use my casseraole.
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Response from tompress.com
Hello, please contact us if you have any questions. A cookbook is indeed offered with the purchase of the juice extractor. I'm sorry it wasn't of use to you, but it can give you time indications for steaming or using your fruit or vegetable juices. However, I don't see any saucepans purchased from us... Best regards.
A
Rating: 4 out of 5
fast shipping
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Rating: 4 out of 5
the grate jammed when the blackberries passed through and became slightly deformed
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery, only downside, product (sterilizer) more expensive than Mathon.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
The precautions taken to ensure that the product arrives intact
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Rating: 4 out of 5
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Rating: 4 out of 5
Choice and speed of delivery
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Rating: 4 out of 5
I bought this equipment and it works very well, but the description mentions a nozzle: where is the nozzle? Thank you for your reply Vacuum pump
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Response from tompress.com
manual pressure relief valve
A
Rating: 4 out of 5
Bassin a little too low
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
As usual, no problem
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Rating: 4 out of 5
find materials that are more or less suited to my needs, but a wider selection (dimensions) would be welcome
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Rating: 4 out of 5
Responsive after-sales service. On the other hand, delivery tracking needs to be improved. I had to go to the delivery address three times after announcing three different delivery dates.
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Rating: 4 out of 5
Very good, heavy-duty cardan shafts
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Rating: 4 out of 5
perfect product, identical to the presentation, easy to use i recommend
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Rating: 4 out of 5
for the first time that I order, I am not disappointed and you are reactive when answering the phone.
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Rating: 4 out of 5
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Rating: 4 out of 5
Le site
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Rating: 4 out of 5
On transport
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Rating: 4 out of 5
fast order dispatch
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Rating: 4 out of 5
Catalog item
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Rating: 4 out of 5
Interesting value for money, but the bottom is a little weak. For dishes, be careful when the crate is placed on the floor... 25kg maximum load limit quickly reached.
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A
Rating: 4 out of 5
Very happy with the products, unfortunately the carrier was not the most delicate as 2 pots were completely broken.
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Response from tompress.com
Hello, I'm sorry to hear that, but please send us the information directly by e-mail: [email protected] or by phone +33563714499 or via the website https://www.tompress.be/PS-contact.aspx. Please feel free to take one or more photos of the damage and attach them to your e-mail. Best regards.
A
Rating: 4 out of 5
Tompress is a serious company. The people I talk to on the phone are very nice. The products are beyond reproach. A small hitch: the frying pan I bought recently is a bit sticky.
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Response from tompress.com
Hello, Thank you very much for your positive comment.... A little advice for your cast iron pan: don't hesitate to recaulk the pan so that it no longer sticks, and repeat the operation if necessary. If it helps, here are some tips on how to proceed: https://www.tompress.com/A-10001130-culotter-un-ustensile-en-fonte.aspx Sincerely yours.