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A
Rating: 4 out of 5
find materials that are more or less suited to my needs, but a wider selection (dimensions) would be welcome
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Responsive after-sales service. On the other hand, delivery tracking needs to be improved. I had to go to the delivery address three times after announcing three different delivery dates.
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A
Rating: 4 out of 5
Very good, heavy-duty cardan shafts
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A
Rating: 4 out of 5
perfect product, identical to the presentation, easy to use i recommend
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A
Rating: 4 out of 5
for the first time that I order, I am not disappointed and you are reactive when answering the phone.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Le site
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A
Rating: 4 out of 5
On transport
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A
Rating: 4 out of 5
fast order dispatch
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A
Rating: 4 out of 5
Catalog item
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A
Rating: 4 out of 5
Interesting value for money, but the bottom is a little weak. For dishes, be careful when the crate is placed on the floor... 25kg maximum load limit quickly reached.
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A
Rating: 4 out of 5
Very happy with the products, unfortunately the carrier was not the most delicate as 2 pots were completely broken.
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Response from tompress.com
Hello, I'm sorry to hear that, but please send us the information directly by e-mail: [email protected] or by phone +33563714499 or via the website https://www.tompress.be/PS-contact.aspx. Please feel free to take one or more photos of the damage and attach them to your e-mail. Best regards.
A
Rating: 4 out of 5
Tompress is a serious company. The people I talk to on the phone are very nice. The products are beyond reproach. A small hitch: the frying pan I bought recently is a bit sticky.
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Response from tompress.com
Hello, Thank you very much for your positive comment.... A little advice for your cast iron pan: don't hesitate to recaulk the pan so that it no longer sticks, and repeat the operation if necessary. If it helps, here are some tips on how to proceed: https://www.tompress.com/A-10001130-culotter-un-ustensile-en-fonte.aspx Sincerely yours.
V
Rating: 4 out of 5
Very courteous, good delivery service
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
good value for money.
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A
Rating: 4 out of 5
Package very well packed. Fast delivery. I recommend
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A
Rating: 4 out of 5
I liked the speed of delivery..... I didn't like the fact that there was no bolt on the tap step.
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A
Rating: 4 out of 5
Good telephone reception Good product Very average carrier delivery
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A
Rating: 4 out of 5
fast delivery perfect
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Item corresponds to expectations.
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A
Rating: 4 out of 5
Very happy with my purchase. Quick receipt of the order. And above all, very good packaging of the product received in impeccable condition.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
no comment, everything's fine
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A
Rating: 4 out of 5
Descriptive choice
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A
Rating: 4 out of 5
Hello Tompress, Fully satisfied with the order. Mission accomplished for you as a salesperson. Compliments to your two switchboard operators (Samantha and Sophie) for their welcome and competence. JMM Photo.
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A
Rating: 4 out of 5
as requested
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Good product and fast shipping
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A
Rating: 4 out of 5
everything looked perfect!
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A
Rating: 4 out of 5
Very nice wine brick, but the cork is very difficult to use.
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