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A
Rating: 4 out of 5
alas wrong order size does not exist but good reception
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 566 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
4 star reviews
Reset filtersA
Rating: 4 out of 5
I had to ask customer service a question by e-mail and within 24 hours they replied.
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A
Rating: 4 out of 5
Delivery in a very reasonable time. Material seems to be of good quality but I haven't tried it yet. I haven't needed customer service.
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A
Rating: 4 out of 5
too bad there are no recipes on the packets n'y for the cones
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A
Rating: 4 out of 5
After a fairly satisfactory first attempt with tomatoes, I'll have to wait and see what happens with the raspberry rack. Why isn't the raspberry rack made of stainless steel?
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A
Rating: 4 out of 5
the product is exactly what I ordered and much sturdier than anything found in supermarkets
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Not yet tested
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A
Rating: 4 out of 5
Excellent
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A
Rating: 4 out of 5
Well packaged
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
The parcel was opened at the post office. Fortunately, there was no damage to the product!
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A
Rating: 4 out of 5
Product conforms to my order, delivery in relay point respected. The only drawback is that you can't order less than a kilo.
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A
Rating: 4 out of 5
Delivery a little long (1 month) I had ordered spare parts for a chopper.
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A
Rating: 4 out of 5
Very good telephone reception. The part I was looking for met my expectations. The only negative point was the delivery time, which was initially 3 weeks but was extended by 3 weeks, supposedly due to a shortage of raw materials. However, I was notified by phone in real time when the part was dispatched.
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
Order received promptly as requested
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A
Rating: 4 out of 5
Very well packed and fast delivery
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A
Rating: 4 out of 5
very good product
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A
Rating: 4 out of 5
product conforms, well packed, delivered on time: it's ok
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A
Rating: 4 out of 5
The article is good (except a little small) but delivery time, you have to be patient.
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A
Rating: 4 out of 5
No timer, no book to evaluate delivery
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A
Rating: 4 out of 5
The equipment purchased (dehydrator) allows me to dry CB pollen harvested from my hives Thank you very much and see you soon.
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A
Rating: 4 out of 5
It would be nice if the display showed the temperature This is our second sterilizer We took this one with a tap For the tap attachment I thought the nut would be welded and the tap would not be plastic.
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A
Rating: 4 out of 5
Very nice product, very well packaged and protected.
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A
Rating: 4 out of 5
Item conforms . Very well packed. No delay in delivery. Would recommend.
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A
Rating: 4 out of 5
Product conforms, delivery on time. Only one regret, the French instructions are not supplied with the product, you have to call customer service to receive them by email ... these instructions should be systematically supplied with the product!
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A
Rating: 4 out of 5
delivery date announced, not respected (received the next day)
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A
Rating: 4 out of 5
Rien a redire c'est tres bien continuez comme ça
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A
Rating: 4 out of 5
2nd purchase of the same product, and disappointed with the quality of this product compared to the 1st. It's crude.
No impact on its effective use.
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No impact on its effective use.
A
Rating: 4 out of 5
Disappointed with the product too long to heat on induction
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Response from tompress.com
Hello, Could you please tell us what was in the sauté pan and the heating time observed? Have a nice day.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Due to a stock shortage the delivery time has been postponed but the article is very good for draining bottles.
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A
Rating: 4 out of 5
Regrets not having any information for over a month 1/2 that one of the elements was unavailable. I had to go to the news. Otherwise nothing to say about the after-sales service, which was subsequently efficient. Trust=effective communication. Sincerely b linder
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A
Rating: 4 out of 5
Useful hooks for large fish fillets
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A
Rating: 4 out of 5
Good Fast delivery Ras
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A
Rating: 4 out of 5
Satisfied with this 1st ordering experience.
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A
Rating: 4 out of 5
The product is as I expected, the delivery, by Geodis, was postponed three times. I did not appreciate this.
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A
Rating: 4 out of 5
the port is too expensive... It's not delivered to the house; I have to take a cab Thank you.
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Response from tompress.com
Hello, a point retrait delivery has been selected for this order. Home delivery is possible and is offered by express, Chronopost or colissimo/transporter. Best regards.
A
Rating: 4 out of 5
It's hard to rate merchandise you haven't used yet! As for customer service, I didn't need to ask for help, but the order was registered!
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