Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/06/2021 à 06h37

Very good product, cold smoking a little long (smoking fillets of pollack) 7 hours with 4 relights anyway. Otherwise: Very good product.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/06/2021 à 06h11

not applicable

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Verifizierter Käufer

Rating: 4 out of 5

Published on 09/06/2021 à 09h45

Delivery on time as agreed. The goods are in order and free of defects and have more than met our expectations! Thank you very much.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2021 à 15h33

I didn't want to complain about 3 broken jars.
Unfortunately, I don't seem to have had the choice of delivery and the jars are not well wedged inside each box, even though there were four of them... In spite of this, I still have full confidence in Tompress for the quality of their products. Sincerely, Brigitte NAUDET Brigitte NAUDET Brigitte NAUDET

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Response from tompress.com Published on 09/06/2021

Hello, We apologize for the inconvenience. Which part numbers are affected by the breakage? Best regards.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2021 à 08h26

well

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2021 à 07h15

carefree

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2021 à 06h06

Delivery to my door on my floor

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 01/06/2021 à 18h43

Easy access

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 31/05/2021 à 12h28

I won't comment on the unit's performance. I didn't go that far because the noise was so loud. There's no way I'm sharpening my knives in the noise of a jet plane. I'm going back to the gentle hum of my old Philips sharpener.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 27/05/2021 à 11h39

disappointed with nipple damaged lid

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Response from tompress.com Published on 28/05/2021

Hello, I'm sorry that the transport did not go as planned, a commercial gesture was made for the lid. We hope to have given complete satisfaction for this incident. Yours sincerely

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 26/05/2021 à 11h50

Fine

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 25/05/2021 à 13h03

CLEAR

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 25/05/2021 à 11h42

Product corresponds well to the description

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2021 à 10h53

Delivery in very good condition. Speed of dispatch, as for customer service we had no exchange as everything was fine.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/05/2021 à 08h13

Fast, accurate delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/05/2021 à 07h35

Package not very sturdy and torn on arrival

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/05/2021 à 06h06

A cheaper port would be nice

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 17/05/2021 à 08h13

The items received are of very good quality! I recommend them!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/05/2021 à 17h53

basket not immediately available and not filled in at time of order.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 14/05/2021 à 17h06

Prompt delivery after telephone conversation: delivery postponed due to a missing item that was not highlighted on the order.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/05/2021 à 12h46

Hello, with the type of payment chosen by me: responsiveness and super fast delivery.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 13/05/2021 à 06h50

on your site the article was mentioned free delivery. we paid delivery costs at the time of purchase. in return of my email I was told that it was an error. According to the French commercial code, you have not respected the posted price, which is fraudulent. As a matter of principle, we'll know where we stand when it comes to future purchases.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2021 à 18h54

Very serious and deliver a lot despite its overseas thank you

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2021 à 15h05

Great product

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Compratore Verificato

Rating: 4 out of 5

Published on 10/05/2021 à 10h44

The bottle holder is nice and functional, reflecting the specifications described. Only non-compliant detail: the product arrived without the wooden handle present in the photo. I don't know if it was due to a factory defect or carelessness in preparing the order. It is not a cheap product, so I expected more care. In any case, it is a good product and does its job very well.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2021 à 08h04

Very good

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2021 à 07h07

CLEAR

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/05/2021 à 06h46

Evaluation of a basic order!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/05/2021 à 06h40

sterilizer deformed under the box, impossible to see on delivery

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Response from tompress.com Published on 07/05/2021

Hello, Sorry, is the sterilizer damaged? Or just the carton? Kind regards.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 06/05/2021 à 06h23

Ras

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 05/05/2021 à 21h05

Everything went well and I'm satisfied with the service.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 04/05/2021 à 14h38

The only complaint. It's not for you, but for the "Pierre de Lave" company: there's no CAD document or technical data sheet for use in the kiln. Fortunately, you were there. I asked my question and you answered me very quickly. Thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 19h38

Good merchandise and above all very fast delivery, although the shipping costs were a little too high.

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 11h45

Too long a delay between order and delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 11h28

excellent product ordered by chronopost late delivery considering the price it's a shame

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Response from tompress.com Published on 04/05/2021

Hello, indeed, the request is made, the follow-up can be done with us under reference: 27044. Best regards.

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Compratore Verificato

Rating: 4 out of 5

Published on 03/05/2021 à 10h07

I really appreciated the online after-sales support

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 09h49

for a first order I am very satisfied can be a sheet detailing.. the product would be welcome thank you

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 09h21

The quality of the frying pan is outstanding, the only problem being the long wait (understandable in these times of health crisis).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/04/2021 à 07h53

no. thank you

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A

Acheteur Vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 12h04

TOO LONG A WAIT FOR DELIVERY A REPROACH NO EXPLANATION.IF NOT ASKED NO INFO ON SHIPPING DELAY

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