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A
Rating: 4 out of 5
Everything corresponds to my order, well
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Delivery too late and without prior notice.
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A
Rating: 4 out of 5
Very fast delivery service... it's a gift, the product hasn't been used yet...
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A
Rating: 4 out of 5
satisfied with the article
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A
Rating: 4 out of 5
I'm missing the merguez spice and the 5 euro gift voucher. Which undoubtedly disappeared during delivery, as the cardboard box was ripped open and re-taped with adhesive tape from La Poste.
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Response from tompress.com
Hello, the parcel was repackaged after customs clearance, and you should have received a postal receipt. We have sent you the missing spices and are dealing with the claim directly with the post office. The code to redeem your voucher will be sent to you by e-mail. Best regards.
A
Rating: 4 out of 5
I had ordered a red terrine, but the manufacturer was out of stock. I should have been informed immediately. I had to worry about the delay before they offered to replace it with a white terrine. Too bad ....
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A
Rating: 4 out of 5
The product originally ordered was not what was delivered. The reference was not in stock, the restocking period was 2 weeks, but after this period no news. I think it's a shame that after 1 month, I had to ask about the new delivery time and repeat this operation 3 times, only to be offered a product after 3 months.
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A
Rating: 4 out of 5
The postwoman was absent when I received the parcel the day before, but brought it back to me the next day.
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A
Rating: 4 out of 5
Reliable service
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A
Rating: 4 out of 5
very good merchandise and fast delivery
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A
Rating: 4 out of 5
Item as described
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A
Rating: 4 out of 5
Pleasant and professional phone call. Very good quality material. Very satisfied with the site.
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V
Rating: 4 out of 5
Professional handling, good service.
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A
Rating: 4 out of 5
Thanks for the fast delivery
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Rating: 4 out of 5
Not too friendly on the phone.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Great!
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A
Rating: 4 out of 5
mold chisel; poorly designed and finished product; too much aluminum burr on the rotation axis; jams or comes loose with each mold. everything else in the order is top-notch.
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A
Rating: 4 out of 5
Hello, it's a shame to overcharge for certain products like hoses, which are 2x more expensive, forcing me to change sites. You should be charging the right prices for consumables and for good customers.
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A
Rating: 4 out of 5
The parcel arrived very quickly and in good condition. On first use, a little of the paint peeled off, but the press then worked very well. The only small negative point is that the press was delivered only wrapped in plastic, so it was covered in dust and with a few small scratches.
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A
Rating: 4 out of 5
A lot of waiting because a product was not available. Contact with customer service was very professional and fast. Fast delivery as soon as the product was in stock.
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V
Rating: 4 out of 5
Excellent
A
Rating: 4 out of 5
2 months for a small order is a bit much!
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A
Rating: 4 out of 5
Hello everyone, my canister is of very good quality and suits my needs very well.
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A
Rating: 4 out of 5
Nice quality mandolin, tried with apples, 1 mm slices, very good.
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A
Rating: 4 out of 5
So everything went well, nothing to say...
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A
Rating: 4 out of 5
All fine, except for the lid, which is broken in one corner.
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A
Rating: 4 out of 5
Delivery time may be a little long, but it was announced when I ordered and was certainly respected. I'm happy with this service.
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A
Rating: 4 out of 5
not very well received on the phone
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 4 out of 5
Delivery problem due to the post office for which Tom Press is not responsible Otherwise perfect product I recommend
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A
Rating: 4 out of 5
A very large box given the volume of the products, but nothing damaged or broken, so nothing to complain about!
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A
Rating: 4 out of 5
good stuff
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A
Rating: 4 out of 5
Bag a little too short... 50 centimeters would be perfect for filet mignon !!!
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A
Rating: 4 out of 5
delivery conforms, but not yet in use. To be seen
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A
Rating: 4 out of 5
You had indicated 2 weeks before receiving the products and in the end I waited 6 weeks...
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Response from tompress.com
Hello, Our apologies, production and restocking are still affected by the crisis situation. Kind regards.
A
Rating: 4 out of 5
Perfect!
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Shame: a big delay in delivery due to one item being out of stock! Otherwise, everything else is fine.
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A
Rating: 4 out of 5
Very satisfied with the responsiveness and delivery times. The product is as expected. The closure of the cap is a little resistant however...
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