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A
Rating: 4 out of 5
Delivery time may be a little long, but it was announced when I ordered and was certainly respected. I'm happy with this service.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 566 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
4 star reviews
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Rating: 4 out of 5
not very well received on the phone
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 4 out of 5
Delivery problem due to the post office for which Tom Press is not responsible Otherwise perfect product I recommend
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Rating: 4 out of 5
A very large box given the volume of the products, but nothing damaged or broken, so nothing to complain about!
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Rating: 4 out of 5
good stuff
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A
Rating: 4 out of 5
Bag a little too short... 50 centimeters would be perfect for filet mignon !!!
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Rating: 4 out of 5
delivery conforms, but not yet in use. To be seen
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A
Rating: 4 out of 5
You had indicated 2 weeks before receiving the products and in the end I waited 6 weeks...
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Response from tompress.com
Hello, Our apologies, production and restocking are still affected by the crisis situation. Kind regards.
A
Rating: 4 out of 5
Perfect!
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Shame: a big delay in delivery due to one item being out of stock! Otherwise, everything else is fine.
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A
Rating: 4 out of 5
Very satisfied with the responsiveness and delivery times. The product is as expected. The closure of the cap is a little resistant however...
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A
Rating: 4 out of 5
Very
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Rating: 4 out of 5
very good site, despite an inefficient search engine if you don't have the paper catalog
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Rating: 4 out of 5
Very fast delivery and receipt of the parcel in very good condition! I didn't need to contact customer service, so I'm fine with that! One disappointment to note, I thought the book was illustrated, which is not at all the case, so perhaps consider making some visuals of the book available on the article page! That doesn't prevent me from recommending purchases via this site!
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A
Rating: 4 out of 5
triple zero already in the garbage can
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A
Rating: 4 out of 5
Thank you for letting us know when a product is out of stock, because we can understand that. But above all, you must deliver the rest of the order or at least call us and ask our opinion as to the urgency of the order. Thank you for your telephone reception (and yes, we were the ones who called to express our surprise at the delay in delivery).
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C
Rating: 4 out of 5
everything as described
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A
Rating: 4 out of 5
I'm not convinced about the quality of the stove...
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A
Rating: 4 out of 5
Satisfied with my purchase but haven't used it yet!
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A
Rating: 4 out of 5
article which corresponds to our expectations On the other hand sunken at the bottom of the pot, as the deliveryman deposits and sets out again without signature, it is difficult to make the control in his presence.
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Rating: 4 out of 5
good for the moment no leakage thank you
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Rating: 4 out of 5
I bought a small manual vacuum pump which is mediocre,
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A
Rating: 4 out of 5
order delivered well and on time. good communication from the driver.
too bad the order didn't totally match, hence my call to customer service tomorrow to find out...
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too bad the order didn't totally match, hence my call to customer service tomorrow to find out...
A
Rating: 4 out of 5
the description of certain items (e.g. lids) is not complete and may lead to ordering errors.
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Rating: 4 out of 5
I'm a regular user of Tompress, and always very satisfied.
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A
Rating: 4 out of 5
very satisfied with tompress for over 10 years .company listens to its customers.unfortunately I ordered the card for my vacuum meter machine reber 9340n.and it is not the right one I went through the service av who gave me a no a meter on my return package. This parcel is on its way waiting for my reimbursement.I will come back later for a new order.merci a v.
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A
Rating: 4 out of 5
As described Quick delivery One small problem: my name wasn't on the parcel, so I wasn't informed that it was available at the parcel post.
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A
Rating: 4 out of 5
very good semi-pro equipment with top value for money
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Rating: 4 out of 5
well received the package all conform ...just pay again an amount of 5.90 for customs fees ?ok good service
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Rating: 4 out of 5
Satisfied with this transaction
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A
Rating: 4 out of 5
Nothing to say, except that the vinegar dispenser is leaking... the cork at the bottom is not watertight at all and so far I'm trying to inflate it again, but after two days it's still leaking.
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Response from tompress.com
Hello, If you notice that after the 4th or 5th day, it is not waterproof, please contact our customer service department. Best regards.
A
Rating: 4 out of 5
Hello. I travelled 60 kms to pick up my parcel. The goods arrived with the deliveryman on Wednesday and they proposed a delivery on the following Tuesday because I live in a small village in the mountains. This delivery man is damaging your reputation because I think he doesn't respect your deadlines. Thank you for your sympathy.
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Rating: 4 out of 5
Too bad for the very high delivery costs .
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Rating: 4 out of 5
lack of reactivity if the product is missing, as you always have to go fishing for information."
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Rating: 4 out of 5
lack of follow-up for my order (14 days without news)!
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Rating: 4 out of 5
It's a pity that the deliverers weren't serious: the first one broke, and the second one didn't want us to open the parcel before receiving it. As a result, the second delivery only concerned the jar, so there's a color difference between the jar and the lid.... But anyway... Very good product, very good reaction from the customer service. Thank you
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A
Rating: 4 out of 5
a package with thicker protection, the carriers are not soft.
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Rating: 4 out of 5
Goods as described. Serious site I recommend
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