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A
Rating: 4 out of 5
very bad packaging and broken equipment on receipt very quickly replaced and well received in very good packaging thank you
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
4 star reviews
Reset filtersA
Rating: 4 out of 5
The delivery was fast and the customer service responsive. However, the boxes I ordered were much too small for my intended use and looked much bigger in the photo, but I later realized that they were talking in grams and not liters. I was quickly refunded, but the return postage was extremely high.
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A
Rating: 4 out of 5
This is a very complete site and I am very interested in your offers and the advice that goes with them. I would like to subscribe to your magazine. How can I do this? Thank you JeanC. Pittet
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Response from tompress.com
Hello, it's done! You are now registered. Best regards.
A
Rating: 4 out of 5
Apart from the fact that the lid is green when it's yellow on the order form (I wanted a yellow one), so it's not clear what the object is, nothing to say, it's perfect, fast delivery and excellent for yellow bags.
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Fast delivery, compliant product
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A
Rating: 4 out of 5
When the stock is empty, the online order system should be able to inform the buyer. This would allow the buyer to order twice and avoid a waiting time that, in my opinion, is too long.
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A
Rating: 4 out of 5
It's a pity that the deliveryman had to take 3 times to find the address, but I was happy when the pot finally arrived. It's intact!
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A
Rating: 4 out of 5
the delivery time was too long.
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A
Rating: 4 out of 5
I'm very satisfied with my latest order - impeccable delivery
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A
Rating: 4 out of 5
I like TOM PRESS. For family use, you can find what you need in the right quality. Ordering on the site is fast, delivery on time, no problem at my home in my region (Brittany).
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A
Rating: 4 out of 5
Sturdy, good-quality product - used for the first time in 1/2 day; all fine. For the price: a bit high (and + discounted to 12% the day after my purchase!!!) as a note for good handling it would be wise to move the crank away from the body of 5 cm / 10 cm ... On the other hand for shipping the package it would be desirable to protect the tips because the 2 cartons HOLES
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A
Rating: 4 out of 5
Very good product
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A
Rating: 4 out of 5
This grinder makes applesauce! It keeps clogging up and the hopper is too hard to put back in place. Disappointed
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Response from tompress.com
Hello, one of our advisers can help you with your appliance. Please do not hesitate to contact them on 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 4 out of 5
The jar looks great, I'm looking forward to trying it!
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A
Rating: 4 out of 5
perfect as usual
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A
Rating: 4 out of 5
Merchandise. Very good advice and delivery
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A
Rating: 4 out of 5
reactivity very good
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
simple fast efficient delivery meets expectations
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A
Rating: 4 out of 5
Products completely met my expectations. Carefully packaged but delivery time too long... several weeks....
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A
Rating: 4 out of 5
Long delivery times for this equipment
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Fine as usual. Thank you
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A
Rating: 4 out of 5
As the manufacturer has trouble supplying TomPress, I was delivered 1 month after my order, without customer service bothering to keep me informed. This stone transforms pizza baking, the dough cooks instantly but remains soft with beautiful air bubbles. Remember to sand the peel with very fine sandpaper or the blade of a razor knife."
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Response from tompress.com
because otherwise it hangs up a bit."
A
Rating: 4 out of 5
I haven't made a sausage yet, I'll do a post next time.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Good overall, thank you.
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A
Rating: 4 out of 5
Oversized packaging for the size of the product. Waste of paper out of all proportion to the size and relative fragility of metal cake moulds.
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A
Rating: 4 out of 5
All in all satisfactory, except for the delivery, which took a little too long.
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A
Rating: 4 out of 5
delivery delayed for unknown reasons?
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A
Rating: 4 out of 5
Received in good condition. We usually used a 32 chopper borrowed from a friend, and with this n°22 chopper we didn't feel like we were spending any more time making our 2 annual pigs! The equipment seems to be of high quality.
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A
Rating: 4 out of 5
nothing to say, very good service.
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A
Rating: 4 out of 5
I received an e-mail telling me that my parcel had left, when I wanted to track my parcel it didn't work and when I received it I realized that it had been shipped 3 days after I received the e-mail. I would have preferred to receive confirmation of shipment only when it was actually dispatched.
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A
Rating: 4 out of 5
Book translated from an American work. Interesting for those unfamiliar with smoking techniques.
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C
Rating: 4 out of 5
There was a small problem ... but talking to support resolved it with kindness and courtesy
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Can do better in terms of time between order and delivery. Apart from that, very good
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A
Rating: 4 out of 5
Very fast delivery. The granulometry of the sawdust is rather all in 2.5 too bad, I had to mix it with a base I had for it to work.
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A
Rating: 4 out of 5
Okido
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