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A
Rating: 4 out of 5
Very fast delivery and satisfactory products
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 375 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Not much more to say
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A
Rating: 4 out of 5
A dented box.
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Response from tompress.com
Hello, is the flavoring still usable? Best regards.
A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
always good products at good prices
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A
Rating: 4 out of 5
One item was unavailable, so the order was postponed, and I didn't see it in the conditions. This was resolved after a phone call to customer service.
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A
Rating: 4 out of 5
Quick handling of my order. The only drawback is that the piece I received was delivered in a simple plastic envelope. A bubble envelope might have been more appropriate to protect it during transport.
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A
Rating: 4 out of 5
Content.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Very good product
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A
Rating: 4 out of 5
I did not receive the invoice for the product. There is no advice on how to use the product (especially the first time).
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Response from tompress.com
Hello, Our apologies. I'll send you these items by e-mail immediately. Best regards.
A
Rating: 4 out of 5
dehydrator ordered on August 8, 2020 was to be delivered within 1 week. You didn't mention that it was out of stock. In addition, it was impossible to track my order on my account. I called customer service and they told me that the product I had ordered would be delivered 10 days later.
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A
Rating: 4 out of 5
The products or the speed of delivery: ok. On the other hand, the website is unbearable. My first thought was that it wasn't adapted to tablet format, so I went to a PC and had the same problem. The keyword search doesn't work, you have to go through Google to do the search and then return to the site... no suggestion for a similar product... worse than sncf.
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A
Rating: 4 out of 5
Good address
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A
Rating: 4 out of 5
first order satisfaction correct delivery times in this period....
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A
Rating: 4 out of 5
Order conformed and delivered on time
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A
Rating: 4 out of 5
Very fast delivery, quality and solid material.
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A
Rating: 4 out of 5
not yet used the products.
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A
Rating: 4 out of 5
package mishandled, some parts bent
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A
Rating: 4 out of 5
We had a delay on the delivery following a restocking, if I had not phoned I would not have known. It would be appropriate to send an email or letter to warn of the delay in delivery, I think .....
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A
Rating: 4 out of 5
Fast delivery not yet tested
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A
Rating: 4 out of 5
Screw caps do not conform
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Response from tompress.com
As soon as you feel resistance, stop immediately, otherwise you risk crushing the lugs. Best regards.
A
Rating: 4 out of 5
it's a pity that the item ordered was out of stock and that the fact was not mentioned when the order was placed. This year's jams will be paraffin-free.
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Rating: 4 out of 5
Very pleased
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A
Rating: 4 out of 5
geodis didn't let us know it was coming...strange oversight! but luckily, I was there....
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
fast delivery, well packaged product, meets my expectations
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A
Rating: 4 out of 5
Satisfied although the locker presents some lacks of painting but put in a cellar that will not be seen A remark also on the order with an e-mail of thanks but without indicating a delivery period a little too long to wait without news.... in spite of everything I will recommend gladly
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A
Rating: 4 out of 5
I'm very happy.it's a pity that I didn't have the totality of my order which I modified to have the right to my promotion.otherwise for the customer service a liver and fortunately that once I fell on a lady not friendly at all when I inquired about my order which had been made several months ago. This lady told me I was cancelling your order so that was the end of the matter.
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A
Rating: 4 out of 5
Nothing to say: the order was correct
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A
Rating: 4 out of 5
Product comfort as described
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A
Rating: 4 out of 5
Delivery time too long
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A
Rating: 4 out of 5
product problem solved very quickly with olivier very satisfied with product
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A
Rating: 4 out of 5
I noticed a delay in delivery. When I asked how long it would take, I was told that an item was missing, and that they couldn't deliver what wasn't there.
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Response from tompress.com
read the GTC Madame". In the General Terms and Conditions
A
Rating: 4 out of 5
- Delivery postponed by 2 months ...
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
Translated reviews
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
A
Rating: 4 out of 5
On the whole, everything went very smoothly from order to delivery. One small point of improvement concerned the packaging of the Electric Fruit and Tomato Press n°5. Some of the accessories were not sufficiently packed, and with transport marks and a few small dents were visible (probably due to transport and the shock between the large motor and the accessories).
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A
Rating: 4 out of 5
WELL
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A
Rating: 4 out of 5
Very friendly customer service: due to a supply problem, understandable during the Covid, the product arrived a few months after the order on the site. Customer service waited until we were back from vacation to initiate delivery.
The product itself: I had to screw back the latch, which was badly positioned to close the door, and straighten one of the hinges.
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The product itself: I had to screw back the latch, which was badly positioned to close the door, and straighten one of the hinges.