The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
No information from the carrier. The delivery reference given by Tompress was unknown on the carrier's website; there was no message announcing the delivery: it was a happy coincidence that allowed us to welcome the delivery man.
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Acheteur Vérifié
Rating: 4 out of 5
Perfect product as described on the website
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Acheteur Vérifié
Rating: 4 out of 5
many products sometimes unavailable in other stores
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Acheteur Vérifié
Rating: 4 out of 5
Very good product, tested with homemade poolish pizza dough, a real treat! The scoop does its job well too, but may wear out over time.
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Acheteur Vérifié
Rating: 4 out of 5
Very good artcles
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Acheteur Vérifié
Rating: 4 out of 5
The delivery has to be reviewed, it arrived without pallet and not packed. Very good product, corresponds to my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
Small problem with delivery, otherwise everything is PERFECT
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Acheteur Vérifié
Rating: 4 out of 5
Not used yet, but at first glance it's a good machine.
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Acheteur Vérifié
Rating: 4 out of 5
Great machine but INCOMPREHENSIBLE user manual, poor French translation.
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Response from tompress.com
Hello, Our apologies. I will send you the instructions by e-mail. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I really regret having chosen colissimo delivery as the parcel took 8 days to arrive from the moment it was picked up.
No serious tracking. After delivery, it still said 'on the way'!"
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Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
Too bad no Saturday duty
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Acheteur Vérifié
Rating: 4 out of 5
I suppose it's for ordering this type of material, which is not very common.
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Acheteur Vérifié
Rating: 4 out of 5
Well received. We've only used the pitter once, and on fairly small, very ripe cherries. We often have to remove the pitted cherries by hand, but it's quicker than without. This one seems sturdy. NB Why don't you wait a few months for your satisfaction surveys. Our answers would be more reasoned.
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Acheteur Vérifié
Rating: 4 out of 5
Despite a slightly long delivery time, which I can understand, the item I ordered was exactly what I expected. Nothing to say and thanks again. I'll be recommending you.
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Acheteur Vérifié
Rating: 4 out of 5
Slightly long delay (over a month) for processing the order, but reported on the site and in connection with the pandemic. Entirely satisfied with the rest.
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Acheteur Vérifié
Rating: 4 out of 5
continue
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Acheteur Vérifié
Rating: 4 out of 5
Second order with this supplier and still very satisfied with the quality of the products and the service.
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Acheteur Vérifié
Rating: 4 out of 5
as I expected
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Acheteur Vérifié
Rating: 4 out of 5
Item meets my expectations Points for improvement: it would be nice to have a protection for the stone (bag or something like that); in addition, the pizza peel could be of slightly higher quality, especially as it is very practical.
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Acheteur Vérifié
Rating: 4 out of 5
Very clean product Corresponds to the description
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Acheteur Vérifié
Rating: 4 out of 5
Rather long delivery times, but products conform
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Acheteur Vérifié
Rating: 4 out of 5
Very good product that met our expectations. I would recommend it to a friend.
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Acheteur Vérifié
Rating: 4 out of 5
Very pleased
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Acheteur Vérifié
Rating: 4 out of 5
Longer than expected.
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Acheteur Vérifié
Rating: 4 out of 5
as always, quality products and top-notch service. if we don't give you as many stars as possible, it's just because perfection doesn't exist. i recommend tompress.
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Acheteur Vérifié
Rating: 4 out of 5
Very good products
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Acheteur Vérifié
Rating: 4 out of 5
Corect product - shame it got crushed in transit - could have put it in a box instead of an envelope
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Acheteur Vérifié
Rating: 4 out of 5
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time not respected. Too bad the rest of my order wasn't delivered with my first delivery as planned.
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Acheteur Vérifié
Rating: 4 out of 5
first order all went well
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Response from tompress.com
Perfect, see you soon on our site.
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Acheteur Vérifié
Rating: 4 out of 5
I will order again as soon as I need it.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time a little long for an internet order, even in this covid period.
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Acheteur Vérifié
Rating: 4 out of 5
Very happy with the service, even if delivery could be a little quicker in Belgium.
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Acheteur Vérifié
Rating: 4 out of 5
good service and order, then we'll see how the device is used.
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Acheteur Vérifié
Rating: 4 out of 5
Time between order and delivery a little long
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Acheteur Vérifié
Rating: 4 out of 5
The chopper is great, very good product Everything was perfect, cardboard in good condition perfect delivery despite that I have a broken plastic part.
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Acheteur Vérifié
Rating: 4 out of 5
Superb
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Acheteur Vérifié
Rating: 4 out of 5
Customer service is totally impervious to negotiation, but everything else is absolutely impeccable: perfect delivery packaging, top-quality materials, on-time delivery. I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
Good. Good material. Ordered corer for figs. Customer service told me it worked, but there are still a few pips left, even though most of them have been removed. Too bad there's no proposed grid with holes of less than 1 mm, which would solve the problem...
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