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A
Rating: 4 out of 5
Very good
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
4 star reviews
Reset filtersA
Rating: 4 out of 5
good product and an interesting range
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A
Rating: 4 out of 5
Cuts bones and meat well, skin is more difficult because the blades are not parallel, only the tip cuts Made in Italy, not China...
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A
Rating: 4 out of 5
Satisfied overall and always.merci
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A
Rating: 4 out of 5
Thank you!
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A
Rating: 4 out of 5
I'm just sorry that there are no instructions on the pack, it's the first time I've used this product,
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A
Rating: 4 out of 5
complicated delivery due to confinement
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A
Rating: 4 out of 5
Everything went well
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A
Rating: 4 out of 5
Despite a missing item, very good experience and very good after-sales service (the problem was sorted out very quickly) in full confinement.
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Response from tompress.com
Thank you for your confidence and we apologize again for the inconvenience.
A
Rating: 4 out of 5
For the 1st time I ordered flour, top of the top. Fast order despite the confinement,
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Response from tompress.com
Thank you, I look forward to a future order.
A
Rating: 4 out of 5
There are two streets in my town with the same name, so the deliveryman asked me which commune it was. However, the zip code is not the same for the two communes, so unless he had not been given my zip code, he shouldn't have needed to contact me for clarification.
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Response from tompress.com
Hello, Perhaps the label was not legible enough. It is preferable that he took this precaution to ensure proper delivery. Best regards.
A
Rating: 4 out of 5
not applicable
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A
Rating: 4 out of 5
excellent product, delivery nothing to say given the current situation.
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A
Rating: 4 out of 5
Good delivery but I thought it was coming from Belgium so I had to wait longer.
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A
Rating: 4 out of 5
I've been a customer for several years, and I'd like to thank the entire Tom Press team for the work they do for their customers despite the confinement.
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Response from tompress.com
Thank you very much, it's a pleasure.
A
Rating: 4 out of 5
Thanks for the advice
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A
Rating: 4 out of 5
bonjour j'ai été surpris par la rapidité de livraison je suis très satisfait de ma commende salutation
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A
Rating: 4 out of 5
I would have liked to have been warned of the delay in delivery and I find the expiry date too short.
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A
Rating: 4 out of 5
The grates I received were great, they fit perfectly on my BOSCH chopper, I've finally found the grates I needed. You can tell the sales person I spoke to on the phone that this model of grate fits perfectly on the BOSCH chopper. Too bad I would have ordered one more, but the person told me it was impossible to adapt.
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A
Rating: 4 out of 5
*4 stars because the thermometer broke during transport (be careful with fragile products) *That said, TOMPRESS gave me a thermometer free of charge 5 stars for customer service *The material I ordered is of good quality 5 stars *TOMPRESS is a serious company, there's no doubt about that.
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A
Rating: 4 out of 5
Very pleased
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A
Rating: 4 out of 5
First order no problem.
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A
Rating: 4 out of 5
Bon Appareil .
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A
Rating: 4 out of 5
At the time of ordering I don't know what happened but I received no confirmation and to top it all my order was lost and it took several days to recover it.
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A
Rating: 4 out of 5
Fast delivery, very good
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A
Rating: 4 out of 5
The product corresponds to the description but seems of average quality and not very solid... To be seen in time.
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A
Rating: 4 out of 5
too long delivery time more than one month
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A
Rating: 4 out of 5
sheep casings for chipolatas too small in diameter, impossible to thread even on the smallest tube...
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Response from tompress.com
Hello, remember to soften them well by rinsing them in warm water with a few drops of lemon. Leave them to soak before use to restore their elasticity. All tips: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx. Best regards.
A
Rating: 4 out of 5
Very satisfied, a bit of a wait (logical for an occasion) but it was worth it, the barrel is magnificent!
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
I put one star for delivery, because I can't put zero. Indeed, the deliveryman took 11 days to deliver my parcel, not even 60kms from his sorting center. Supposedly the address couldn't be found, etc. The goods were in perfect condition, just as I expected. Very good material, I'm not disappointed.
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Response from tompress.com
Thank you for your time. For delivery, you note Tom Press there.
A
Rating: 4 out of 5
your customer service reminded me when your platform did not register my order, or in several copies, well seen ... The items arrived whole but what overpacking, no way to use a smaller container?
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A
Rating: 4 out of 5
Very slow website to track your order... not a good customer experience.
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A
Rating: 4 out of 5
everything was perfect, just a two-step delivery
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A
Rating: 4 out of 5
The cooler is not very useful The cooling effect is too weak
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Response from tompress.com
How long did you put it in the freezer? At what temperature? Best regards.
A
Rating: 4 out of 5
On time and on budget
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A
Rating: 4 out of 5
the advertised power does not correspond to the product
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Response from tompress.com
Hello, do you use it with butane or propane? Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
We regret the delivery in relay point not easy to schedule an appointment with the carrier carrier's website not easy to use thank you to the driver who phoned me and delivered to my workplace
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