The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
super happy to finally find this product. But two uses later, the grid broke. Really disappointed. Really dubious quality. The particularly responsive after-sales service took note of my negative opinion, and undertook to do whatever was necessary to rectify the product's shortcomings. That's great. Nothing more to say. Customer service is excellent. And I feel a little neglected.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Delivery time and product quality were very good, but there was a slight problem with the quality of the cardboard packaging, which was almost ripped open.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The service worked very well on a product with defects.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Nickel-plated delivery a little late
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Material not available, long order, otherwise perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
All OK
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
Good product, but the bag was ripped open in the crate
Translated reviews
C
compratore verificato
Rating: 4 out of 5
The material is in accordance with my request .
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Nothing to say at the moment, very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Delivery on time, responsive customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
A small problem with the package on the recipient, nothing serious.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Poor quality. Fast delivery
Translated reviews
Response from tompress.com
Hello, Before using it, you can return it to us if the item does not suit you. You can reach us on 05 63 71 44 99 (toll-free number) or [email protected] to arrange the return. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
already recommended to associations and friends, all delighted
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Products delivered on time, no complaints
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Your company is very responsive
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The delivery was respected, except for the deliveryman who didn't want to wait for the package to be checked. I bought the cold smoke adapter but I can't get it to work. Otherwise to be tested
Translated reviews
Response from tompress.com
Hello, Please do not hesitate to contact our advisers on 05 63 71 44 99 (toll-free number), they will help you to install the accessory. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery and items conformed to the description. However, the packaging was insufficient for the fragility of the contents: part of the order was damaged during transport. I received a prompt reply to my complaint.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
good fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
It flows from the tap plug
Translated reviews
Response from tompress.com
Hello, I'll report this to our service department immediately. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Very good product, delivery time as expected
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Both items sent and received very quickly, but one of them, the thermometer, was completely broken. Second item sent quickly and perfectly.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fast and careful delivery, but delivery by Geodis was a disaster: 140 Km, 1h30 and 11 tolls to collect my parcel.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Bonjour, filtre toujours en pièce, j'aimerais avoir la notice en français svp J'ai déjà fait la demande mais toujours pas de réponse.
Sincerely Rémi
Translated reviews
Response from tompress.com
Hello, Our apologies, it was sent to you by e-mail this morning. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
nothing to say....conforms to description
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Package arrived quickly despite strikes. Fast shipping. However, impossible to light the sawdust.... may be too wet? I'll try this summer.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Bad product. major design flaws: the cooking water overflows between the cooker and the strainer. sold for 5 L of water, in reality, when used with 500 gr of raw pasta, you can barely use 4 L - then the stainless steel Food. very poor quality - the color of the water has become cloudy, with grayish spots on the surface very suspicious. + some rust spots after 4 uses FUYEZ
Translated reviews
Response from tompress.com
Hello, This is extremely surprising. Please send us photos of the article to [email protected]. Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Apart from problems with delivery. Very good quality of goods and very good contact with customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Sterilizer totally in line with our expectations - practical and efficient, a little expensive for our use but the quality is there.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
short
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
The Colissimo service is unacceptable I have a 100 failure with the post office this company should not exist The parcel arrived damaged with a little breakage and I was not informed of its availability, I recovered it by pure chance When I say failure,, it is on mail, registered mail and parcels They should be trusted that for postcards Forget the SV
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Very nice-looking saw, easy to handle. Just have to try it out.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
4 stars for customer service but I haven't dealt with them yet The quality and sturdiness of the products nothing to complain about in addition there is a large choice of spare parts in detail, that's what made me come to this site On the other hand I find the delivery charges relatively high, paying 7.5e for a screw that costs 8 it very quickly climbed the note which makes me order again.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Thank you for a very fast delivery. However, the quality of the product over time is questionable. It seems a little fragile to me, and the blocking to hold the basket open doesn't hold well. Otherwise, I loved the idea of reviving this space-saving basket.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
There was no communication regarding the day of delivery.
Translated reviews
Response from tompress.com
Hello, Didn't you receive the e-mail with the tracking number? Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Product conforms to my order. I think the recipient will like it.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Fast, quality service. The products are top-notch.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
8-day colissimo delivery Maybe social unrest?
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
No information on delivery. I had to call to find out that one of the products was out of stock and that delivery was not scheduled until early January. Miracle, 3 days later I received my entire order.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 