English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
Compliant product
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Everything arrived in good condition
Translated reviews
A
Rating: 4 out of 5
Fast delivery, very satisfied with the product
Translated reviews
A
Rating: 4 out of 5
Very Satisfied
Translated reviews
A
Rating: 4 out of 5
Very good, I'm surprised your site isn't better known.
Just one comment: your system of unpacking the package before signing for it is not applicable in real life.
This is a real obstacle to my recommending you. There's no possibility of delivery at a relay point, which is not practical and not environmentally friendly at all. Thank you for thinking about it. Amazon is criticized, but it offers this.
Translated reviews
Just one comment: your system of unpacking the package before signing for it is not applicable in real life.
This is a real obstacle to my recommending you. There's no possibility of delivery at a relay point, which is not practical and not environmentally friendly at all. Thank you for thinking about it. Amazon is criticized, but it offers this.
Response from tompress.com
Hello, Not always easy, but don't sign, you don't take responsibility. We do offer a relay point, but not all orders are eligible because weight and volume are limited.
A
Rating: 4 out of 5
satisfied with the product
Translated reviews
A
Rating: 4 out of 5
Globally OK
Translated reviews
A
Rating: 4 out of 5
Very long delivery times
Translated reviews
A
Rating: 4 out of 5
hasn't been used yet christmas present
Translated reviews
A
Rating: 4 out of 5
Hello I am very disappointed to have ordered an item from you because through your site I was hacked with the credit card and I made an order of 250 euros with another site, I reported the fraud on Perceval, then tell you that I am glad to have ordered from you, no
Translated reviews
Response from tompress.com
Hello, Our site is secure, it would be wise to contact us and provide us with the results of the cybercrime investigation to identify the hacking process that was used (phishing, cloning, virus, line hacking ...). For our part, the entire system has been checked. Best regards.
A
Rating: 4 out of 5
Fast delivery, the products were very well packaged
Translated reviews
A
Rating: 4 out of 5
Take greater care with packaging, depending on the product. In this case, a fragile product cannot move in the crate. The return proves better care on your part. So, very happy in general
Translated reviews
A
Rating: 4 out of 5
The sleeveless stuffed vest smells of remugle, it's a horeur; you should air your warehouses.
Translated reviews
Response from tompress.com
Hello, We take note of your comment. Best regards.
A
Rating: 4 out of 5
The delivery was scheduled for the morning and arrived around 4.15pm.
Luckily I wasn't working.
Translated reviews
Luckily I wasn't working.
A
Rating: 4 out of 5
Product as described and well-packaged package delivered quickly
Translated reviews
A
Rating: 4 out of 5
not yet used the product
Translated reviews
A
Rating: 4 out of 5
interesting book well packaged
Translated reviews
A
Rating: 4 out of 5
Hello, I gave three stars to the delivery because I found it very long between the order and delivery; of course I was warned of the long delay but more than six weeks. Now very nice dish tried with fish recipe, quite satisfied with the product. cordially, R.Dupuch
Translated reviews
A
Rating: 4 out of 5
No worries, everything matches, top salesman
Translated reviews
A
Rating: 4 out of 5
Very nice product, a downside on the delivery, package sent by post on 30/10, received on 13/11 ... This does not blame Tompress but the Post ...
Translated reviews
A
Rating: 4 out of 5
Correct product, top packaging....didn't need customer service.
Translated reviews
A
Rating: 4 out of 5
it's the first time I order on this site, we'll see in the long run.
Translated reviews
A
Rating: 4 out of 5
I asked for the capacity of the ladle and I received the wrong information, so the ladle does not correspond to my needs. I sent an email, with no reply to date.
Translated reviews
Response from tompress.com
Hello, I have sent you a cancellation form by e-mail, which you are now sending back to us. Best regards.
A
Rating: 4 out of 5
be sure to soak the barrel before filling it with wine, not enough time to judge the quality.
Translated reviews
A
Rating: 4 out of 5
A little disappointed the skimmer rubs on the inside depending on how you put it on the tap and so it gets damaged over time but I think it's a manufacturing defect.
Translated reviews
Response from tompress.com
Hello, our after-sales service has been informed and your case is being processed. Best regards.
A
Rating: 4 out of 5
Hello, The only drawback I would mention is that the order was blocked because you were out of stock on the second book ordered. A phone call would have been enough to reduce the order to one volume, which I would have been happy to receive quickly.
Translated reviews
A
Rating: 4 out of 5
We had to collect the parcel from Geodis
Translated reviews
A
Rating: 4 out of 5
A clear message should be displayed at the time of order indicating ATTENTION STOCK INSUFFICIENT DELIVERY WILL BE LONGER THAN EXPECTED.
Translated reviews
Response from tompress.com
Hello, Thank you for your suggestion. Best regards.
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
Small crepe maker, far too heavy for its size; the tail of the crepe maker is very hot when in use. Too bad.
Translated reviews
A
Rating: 4 out of 5
Nothing to say for tom press.... This concerns Chronopost ( I ask to be delivered to my house, the guy throws it to a relay point ???? )
Translated reviews
A
Rating: 4 out of 5
Speed
Translated reviews
A
Rating: 4 out of 5
Order conformed and delivered quickly
Translated reviews
A
Rating: 4 out of 5
bonjour un peu déçu il me manque 3 couvercles et boites moi qui avait besoin de 60 boites j'en ai que 57
Translated reviews
A
Rating: 4 out of 5
very long delay due to an unavailable item. I had to contact service to find out why. As far as I'm concerned, the available item should have been delivered urgently, and the unavailable item should have been delivered later without, of course, additional shipping costs.
Translated reviews
A
Rating: 4 out of 5
It's a pity I couldn't order in my own name with the same e-mail address by creating a new account, it would have been less complicated.
Translated reviews
A
Rating: 4 out of 5
missing plugs in the package see the joints
Translated reviews
Response from tompress.com
Hello, This has been reported to us, the 5 missing plugs have been shipped to you immediately. Best regards.
A
Rating: 4 out of 5
Product a little light for breaking hard fruit.
Translated reviews
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 4 out of 5
ras...............................
Translated reviews