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A
Rating: 4 out of 5
This is my first order, so I can't really give an objective assessment.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
4 star reviews
Reset filtersA
Rating: 4 out of 5
No problem with tompress
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A
Rating: 4 out of 5
Very satisfied with the service Tom press a very great professionalism and a very great quality of service parcel extremely well packed but very disappointed with the conveyor who left me the parcel at the entry of my gate which is with 100 m of my house given that the parcel was a little heavy I had to carry it alone I recommend Tom press go there the eyes closed
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A
Rating: 4 out of 5
This article is practical but not of very good quality...rusts with the first wash even after drying with a cloth...a handle should be sold with it.
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A
Rating: 4 out of 5
No problem, now you just have to use the equipment
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A
Rating: 4 out of 5
delivery time far too long, obviously due to a supplier problem, but otherwise top-notch after-sales service following bottle breakage in transit.
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A
Rating: 4 out of 5
product a bit expensive as well as shipping
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A
Rating: 4 out of 5
Just one comment: the lack of delivery flexibility. On the 1st delivery, you're not warned, and on the 2nd, you have to block off a whole day...
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A
Rating: 4 out of 5
there were 4 broken jars out of 20 (interesting catalog)
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Response from tompress.com
Hello, We apologize for this inconvenience. Have you notified our customer service department? Please contact us so that we can take the necessary steps. Best regards.
A
Rating: 4 out of 5
Fast delivery and in good condition. Perfect
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A
Rating: 4 out of 5
Result expected for tomatoes. Disappointing for blackberries. Requires a lot of strength to turn the crank, especially for blackberries. Regrettable lack of instructions.
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Response from tompress.com
Hello, We apologize for this oversight. I will send you the instructions for your appliance today. Best regards.
A
Rating: 4 out of 5
The extractor was extremely well packaged. However, it had stains on it, as if it had already been used once... a bit strange, but as we were in a hurry to make our juice we kept it.
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A
Rating: 4 out of 5
I had to phone the transport company to get an answer about the delivery, which gave me an appointment for a delivery on 15/10, parcel sent on 04/10, with a delivery range between 09:00 and 17:00, delivery took place around 17:00.
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A
Rating: 4 out of 5
Hello, I regret that the product is not larger.
Also, a few recipes would have been nice.
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Also, a few recipes would have been nice.
A
Rating: 4 out of 5
disappointed by the delivery time.
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A
Rating: 4 out of 5
Product as described but delivery time far too long. Sales service very good.
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A
Rating: 4 out of 5
after a non-compliant delivery (damaged packaging), the 2nd delivery was satisfactory.
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A
Rating: 4 out of 5
As satisfied as ever with Tom Press
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A
Rating: 4 out of 5
Correct delivery time material in good condition
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A
Rating: 4 out of 5
Good device, but poorly written and unsuitable instructions.
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Response from tompress.com
Hello, We will see to improve it. If you have any suggestions, please do not hesitate Best regards.
A
Rating: 4 out of 5
bottles as described
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V
Rating: 4 out of 5
Very high shipping costs. Is that really necessary?
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A
Rating: 4 out of 5
a bit quick to talk about experience".
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A
Rating: 4 out of 5
a small accounting error which has generated costs for me and which requires a commercial gesture to date non-existent. Thank you for your consideration.
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Response from tompress.com
Hello, Yes, this is planned for your next order. Once again, our apologies. Best regards.
A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
tres bon materiel nous avons déjà fait une 100 de liters de jus de pommes
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A
Rating: 4 out of 5
too expensive for labels
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A
Rating: 4 out of 5
very happy with my order
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C
Rating: 4 out of 5
comments for itself ; but I would change the potato package that opens easily to a bag with ties that tighten and stay more snug and closed
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Response from tompress.com
Good morning, thank you for your report regarding the item you purchased. CUSTOMER SERVICE TOMPRESS ITALIA
A
Rating: 4 out of 5
note on the 48h delivery time..... actually 96 h...
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A
Rating: 4 out of 5
bonjour materiel tres bien
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A
Rating: 4 out of 5
smooth as ordered fast delivery
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A
Rating: 4 out of 5
Professional website. Very friendly telephone response.
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A
Rating: 4 out of 5
items delivered as ordered. however, one problem with the delivery: the carrier mistreated the parcel, everything was loose in the box, and the little polystyrene used to wedge the chopper didn't hold up. at first glance, nothing was broken and the chopper seems to work.
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A
Rating: 4 out of 5
Hello, Good overall quality but several of the screws supplied are already rusty and one is unusable. I regret not having been able to take advantage of the free delivery offered the day after my order... Or at least to have benefited from a small commercial gesture.
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Thanks for everything Erick.
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
A 45 l press ordered on August 28th and still not delivered on September 25th .... I don't know if I'll get my money back.... 48H delivery is pure rip-off
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Response from tompress.com
Hello, Your parcel left on 14/09 as soon as the press was restocked. It seems that the carrier has had difficulties in arranging delivery with you since the next working day. We have noted your refusal to receive this item and request that the parcel be returned to our warehouse. Upon receipt, we will proceed with the refund as agreed. Best regards.
C
Rating: 4 out of 5
Fast shipping the goods arrived without any problems
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