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A
Rating: 4 out of 5
For a first satisfied ...
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
4 star reviews
Reset filtersA
Rating: 4 out of 5
thank you well received, but the shipping package 10 times the size of the package of ten Co2 cartridges. For a next order a smaller package would limit the shipping price. For a next order a smaller package would limit the shipping price. Best regards JPS
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A
Rating: 4 out of 5
Only 3 stars for the merchandise - didn't have time to test it
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A
Rating: 4 out of 5
I think the information you give about the appliances is too superficial. When you offer an appliance (e.g. juice extractor at 250euro and others up to 1200 euro) it would be good to have some guidelines to know which model to choose, according to your own needs.
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A
Rating: 4 out of 5
Good choice but very professional access. Correct delivery times. Shipping charges too restrictive (no staggering according to invoice amount). I'll have to wait and see to evaluate the merchandise (tap) and I haven't had to deal with customer service.
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Response from tompress.com
Hello, thank you for your feedback, however, we do have several levels of shipping costs depending on the amount, from 0 to 30, from 30 to 120 and from 120 euros, they are offered Best regards.
A
Rating: 4 out of 5
Goods arrive on time.
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A
Rating: 4 out of 5
Satisfied with the product and the order-delivery process.
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A
Rating: 4 out of 5
outstanding packaging
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A
Rating: 4 out of 5
I didn't analyse the delivery times properly????? I didn't understand the place of delivery????? I didn't get any feedback when I paid online and I didn't know if my order had been paid for???? And as a result, I wasn't able to complete my order. Too bad... I'm wondering whether I'll order again... Until now, I've been happy. But times can change.
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Response from tompress.com
Hello, I would like to gather the different accounts created, and define the billing address and the different delivery addresses. I suggest that we do this together to avoid any further inconvenience. Best regards.
A
Rating: 4 out of 5
I received the product I ordered fine.
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A
Rating: 4 out of 5
no delivery problems, product conforms to our expectations
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A
Rating: 4 out of 5
The small complaint is that you sell batches of 12 jars but only batches of 10 lids. You should remedy this. Thanks in advance
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Rating: 4 out of 5
Calberson did not leave a delivery notice, I was not delivered, 8 days without news the tracking link does not work, it was you who warned me that the package was at calberson, I had to move, the package was in very bad êtas opened by the side fortunately very well protected pots intact claude Vatin
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A
Rating: 4 out of 5
too bad the shipping price is a bit high
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A
Rating: 4 out of 5
Happy with my purchase
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A
Rating: 4 out of 5
packaging on pallets very limited parcels often balanced on the pallet
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A
Rating: 4 out of 5
the products correspond perfectly to our expectations. Extremely fast delivery by post
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Rating: 4 out of 5
non-essential device
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A
Rating: 4 out of 5
good site, good products, recommend
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A
Rating: 4 out of 5
delivery RAS base and lid a little difficult to fit works well for new potatoes
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A
Rating: 4 out of 5
very fast and product arrived in good condition.
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A
Rating: 4 out of 5
It would have been much more practical if the carrier had called before delivery. Fortunately, we were there when he arrived.At first glance, the product seems to comply with the catalog, but some more detailed explanations with diagrams on the use of the pointed metal stops would be welcome....
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Response from tompress.com
Hello, Thank you for your suggestion. While we're waiting for the instructions to be improved, you can contact our customer service department on 05 63 71 44 99 or [email protected], they'll be happy to help you position your pawls. Best regards.
A
Rating: 4 out of 5
i've used the appliance 3 times; the temperatures are as described, so i'm satisfied. ps is it possible to obtain teflex" sheets that can be adapted to this appliance?
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A
Rating: 4 out of 5
Fast 48-hour delivery as advertised.
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A
Rating: 4 out of 5
Good in general, but the box is really bulky for a paella dish.
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
Prices are still high
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A
Rating: 4 out of 5
quick delivery
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A
Rating: 4 out of 5
good quality -
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A
Rating: 4 out of 5
We went to collect the parcel from the carrier The parcel box was damaged Fortunately the product was in good condition
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A
Rating: 4 out of 5
On the whole it's okay
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A
Rating: 4 out of 5
On the whole I'm happy with what I've bought from you.
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Rating: 4 out of 5
fast express order and delivery, I recommend ...very professional , thank you
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Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
the weeder handle was warped. a little disappointed, but the tool is very practical.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
The package needs to be reinforced to prevent denting of the cans containing the wort for the beer; fortunately the metal of the cans was intact. Consider a removable blade for cutting the aluminum foil.
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Response from tompress.com
Hello, thank you for your suggestions. The aluminum roll comes with a cutting blade, it's in the roll, just put it on the cardboard to cut the sheet easily. Best regards.
A
Rating: 4 out of 5
It's not the first time I've ordered and the products are always of good quality, shipping is quite fast.
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A
Rating: 4 out of 5
After ignition, the sawdust goes out very quickly (+/-15 minutes).
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Response from tompress.com
It's probably a little damp. Dry it in the sun or in front of a heat source for better combustion. Conversely, if it burns too quickly, moisten it. Best regards.
A
Rating: 4 out of 5
there must have been a bag of sawdust included with the smoker that we didn't get.
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Response from tompress.com
Hello, These models are not advertised with sawdust samples. Please do not hesitate to come back to us for further information and to give you full satisfaction. I hope I've improved your appreciation, which you can update at your leisure. Best regards.