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A
Rating: 4 out of 5
Conforms in every respect Satisfied for the first time
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Fast delivery, product lives up to expectations, nickel.
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
nothing to say... Excellent.
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C
Rating: 4 out of 5
excellent assistance
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A
Rating: 4 out of 5
we find it unacceptable that the parcel was placed in the letterbox without ringing the intercom to notify us of the parcel's delivery Thank you.
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A
Rating: 4 out of 5
Good overall, the book goes into more detail about cooking recipes than what I was looking for, i.e. detailed preparation of fish or meat before smoking.... Cdlmt
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A
Rating: 4 out of 5
Although defined in the product description, the smokehouse was delivered without sawdust.
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Response from tompress.com
Hello, I have just reported the problem to our customer service department. A file is open 19828. Please inform us of any delivery problems within 48 to 72 hours. Best regards.
A
Rating: 4 out of 5
Responsive and professional.
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A
Rating: 4 out of 5
the fruit crusher is very good: the instructions are very informative. the press, on the other hand, has no instructions, especially when it comes to positioning the pawls. in operation, the pawls don't always fall into the holes. moreover, several people are needed to hold the wooden wedges.
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Response from tompress.com
You can download the instructions directly from the press's product sheet.
A
Rating: 4 out of 5
Very fast delivery. Basket will be used to transport my wood. Good depth. Appears to be sturdy given the thickness of the plastic.
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A
Rating: 4 out of 5
Good, nothing to criticize
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A
Rating: 4 out of 5
I would have preferred delivery to a relay point but this was not possible.
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A
Rating: 4 out of 5
good service
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A
Rating: 4 out of 5
Insufficient attention to order preparation 250 grams instead of one kilo
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Response from tompress.com
Hello, Our apologies, our after-sales service did what was necessary, a new shipment was made last week. Best regards.
A
Rating: 4 out of 5
short time between order and delivery great
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A
Rating: 4 out of 5
Good product, crank problem but replaced immediately.
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A
Rating: 4 out of 5
PACKAGING TERRINE A REVOIR UNE CASSEE
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A
Rating: 4 out of 5
Trustworthy site with good products as presented. A slight hitch in delivery for my last shipment, but that's not the site's fault. I highly recommend this site.
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A
Rating: 4 out of 5
very well
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A
Rating: 4 out of 5
As always, well packed. The only thing missing was the invoice in the parcel.
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A
Rating: 4 out of 5
delivery not made on time due to carrier misspelling of delivery address
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A
Rating: 4 out of 5
No problem at all
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V
Rating: 4 out of 5
A simple no problem transaction
A
Rating: 4 out of 5
on the other hand, I was disappointed by the umbrella spindle I'd bought earlier, whose clamping screws broke after a few uses.
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A
Rating: 4 out of 5
The number of stars depends on one thing. When I bought, nowhere was it written that the closures for my Weck bottles were sold separately. This meant I had to pay for a second shipment. It was obvious to me that the closures were included. Having said that, the quality is perfect.
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A
Rating: 4 out of 5
Good delivery, adequate equipment
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A
Rating: 4 out of 5
Good... but I'm looking for the key to remove the Ø81 caps from the jars without damaging them ..... can you get me one? Or yes find it. I am anti waste
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Response from tompress.com
Hello, If you are referring to the Familia Wiss capsules, they can only be opened by piercing them. Best regards.
A
Rating: 4 out of 5
The vinometer indicates a titration of 16° alcohol for a wine at 13.5°; the measurement was taken with a wine at room temperature; it is therefore realistic but still lacks precision.
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Response from tompress.com
Hello, Please note that the vinometer is designed for a wine temperature of 20°C. Corrections to the measurement must be applied according to the exact temperature. Best regards.
A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
difficult to make a real review; small order. quickly shipped. Quality product.
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A
Rating: 4 out of 5
we did not find an invoice in the parcel
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Response from tompress.com
Hello, I will send you the invoice by e-mail immediately. Best regards.
A
Rating: 4 out of 5
No worries
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A
Rating: 4 out of 5
delivered on time I had ordered bottles for soup, I used them right away and nothing to complain about.
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A
Rating: 4 out of 5
Item conforms, good overall. I had to adjust the door, which was not closing properly. The latch wasn't very straight, so I had to modify it a little too to ensure a tight seal.
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A
Rating: 4 out of 5
correct price and fast delivery. product seems very solid.
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A
Rating: 4 out of 5
The product runs a little and quickly becomes hot (motor). But it has been used for peeling chestnuts for a long time without much pause.
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A
Rating: 4 out of 5
very good product
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A
Rating: 4 out of 5
Hello, I'm just a little disappointed that I didn't get an answer to my question about how to clean the scourtins once they've been pressed: do they remain greasy and how can I clean them so that I can use them again a year later? Thank you for your reply,
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Response from tompress.com
Hello, a little water and washing-up liquid is all you need, either soak them in a basin or use a sponge, and rinse them well in lukewarm water. Best regards.