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A
Rating: 4 out of 5
always satisfied with the products ordered
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Very well spent
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Rating: 4 out of 5
Quality products, very fast delivery, attentive customer service
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Rating: 4 out of 5
The product meets my expectations and is of very good quality. On the other hand, delivery was laborious: it was held up for 2 days 15 km from my home, so I had to collect it myself.
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Rating: 4 out of 5
Waited a little long to receive the package because one of the products was delayed.
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Rating: 4 out of 5
As for the delivery time and the quality of the product received, nothing to complain about. On the other hand, it wasn't essential to send the catalog with the order, especially as the prices are quite different from those on your site. At 60, I haven't got to the point of ordering by mail order yet, so I'll continue to buy from your site.
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Response from tompress.com
Hello, Apart from occasional promotions on the site, our prices are the same. You may have detected an error in our catalog. If you have a few moments, please let us know the references concerned by these discrepancies so that we can have them checked. Best regards.
A
Rating: 4 out of 5
The deliveryman made me lose the afternoon waiting for him (it was 6.10 pm when he came): other companies are more precise.
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Rating: 4 out of 5
Delivery on time, material compliant
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Rating: 4 out of 5
Fast, well-packaged service
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Rating: 4 out of 5
The rim that receives the lid is not very straight, and the lid could do with being a little thicker.
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Rating: 4 out of 5
not yet used but package as expected
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Rating: 4 out of 5
Good quality items, albeit a little pricey
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Rating: 4 out of 5
I think Tom'Press discovered the problem thanks to my complaint. As far as the product is concerned, the pipes are too small (internal diameter 8mm), which makes it very difficult to connect to a container, and the inlet pipe is in 2 parts, which is a pity because assembly is very easy without instructions and the filtration is perfect with the finest filter.
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Rating: 4 out of 5
Lack of clarity on the delivery time on the website page. The item was not in stock and I had to wait 15 days... But very good customer service which, in my opinion, speeded up delivery.
Small comment: why pretend to be a Belgian site? Very good overall and very competitive price (the cheapest on the web).
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Small comment: why pretend to be a Belgian site? Very good overall and very competitive price (the cheapest on the web).
Response from tompress.com
Hello, We are indeed declared to the Belgian tax authorities and offer the www.tompress.be site in accordance with the terms of transport and delivery adapted to your destination. Best regards.
A
Rating: 4 out of 5
convenient site and fast delivery
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Rating: 4 out of 5
I already had the model below this one, and I was happy with it, but it wasn't big enough for the number of juices I consumed. So I decided to order this one, but still not big enough.......
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Rating: 4 out of 5
order conforms and in good condition.
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Rating: 4 out of 5
I hadn't had any problems, but it's been a long time since this order was placed and received... So nothing to report
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Rating: 4 out of 5
all nickel, thank you
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Rating: 4 out of 5
waiting to be used
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Rating: 4 out of 5
excellent telephone reception and very responsive to orders good product quality
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Rating: 4 out of 5
Good I am satisfied with the product
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Rating: 4 out of 5
Serious company, good merchandise and well protected, the only downside was the delivery time...
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Rating: 4 out of 5
the transporters have no training, which the agency has received on two occasions
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Rating: 4 out of 5
It's a pity that you don't have representatives of your store near Switzerland, it would be easier for our purchases because of customs for parcels" thank you and good day. serge golaz"
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Rating: 4 out of 5
package received in good condition and on time.
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Rating: 4 out of 5
I bought the jars to put my spices in. I'm very happy.
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Rating: 4 out of 5
First. Order Good packaging fast delivery
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Rating: 4 out of 5
Hello, just to let you know that I received a bag of blood sausage casings and found that there were quite a few that had been pressed. This is the 1st time that I have come across a bag like this since I have ordered from you.
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Rating: 4 out of 5
SMS received 5 days after order Online appointment booking not working - call to carrier: computer breakdown
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Response from tompress.com
impossible to find your parcel
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Rating: 4 out of 5
Delivery delayed but good overall
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Rating: 4 out of 5
Very satisfied, nothing to criticize.
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Rating: 4 out of 5
satisfactory
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Rating: 4 out of 5
Satisfied
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Rating: 4 out of 5
Lack of delivery follow-up Time slot too wide and penalising for the organisation
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Rating: 4 out of 5
fault of the carrier 2 months to be delivered and 20 euros more to pay
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Response from tompress.com
Hello, We didn't get this information, are you sure it's a package from Tom Press? If not, please proceed with the note change. Best regards.
A
Rating: 4 out of 5
There was just a slight delay in delivery due to the unavailability of the product, but otherwise everything is perfect Thank you.
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Rating: 4 out of 5
Fine
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Rating: 4 out of 5
Over a month for delivery I find that very long.
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Rating: 4 out of 5
I have been inundated with wine and gastronomy advertising emails since I ordered from your site, even though I had asked not to receive offers from partners. No consideration for the customer's opinion. I will not be ordering from your site again.
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Response from tompress.com
Hello, Your request has been taken into account. Best regards.