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A
Rating: 4 out of 5
First. Order Good packaging fast delivery
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 563 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Hello, just to let you know that I received a bag of blood sausage casings and found that there were quite a few that had been pressed. This is the 1st time that I have come across a bag like this since I have ordered from you.
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A
Rating: 4 out of 5
SMS received 5 days after order Online appointment booking not working - call to carrier: computer breakdown
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Response from tompress.com
impossible to find your parcel
A
Rating: 4 out of 5
Delivery delayed but good overall
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A
Rating: 4 out of 5
Very satisfied, nothing to criticize.
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A
Rating: 4 out of 5
satisfactory
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Lack of delivery follow-up Time slot too wide and penalising for the organisation
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A
Rating: 4 out of 5
fault of the carrier 2 months to be delivered and 20 euros more to pay
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Response from tompress.com
Hello, We didn't get this information, are you sure it's a package from Tom Press? If not, please proceed with the note change. Best regards.
A
Rating: 4 out of 5
There was just a slight delay in delivery due to the unavailability of the product, but otherwise everything is perfect Thank you.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Over a month for delivery I find that very long.
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A
Rating: 4 out of 5
I have been inundated with wine and gastronomy advertising emails since I ordered from your site, even though I had asked not to receive offers from partners. No consideration for the customer's opinion. I will not be ordering from your site again.
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Response from tompress.com
Hello, Your request has been taken into account. Best regards.
A
Rating: 4 out of 5
very good we find in your company what we can't find elsewhere jcc
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A
Rating: 4 out of 5
C'est lis bien livre bon état marchandise impeccable
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Very good products, a wide choice and competent, responsive customer service. The only downside is that prices are rather high compared with the competition.
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A
Rating: 4 out of 5
good piece ras
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A
Rating: 4 out of 5
I gave it three stars for delivery because when I placed my order I didn't check the delivery address and made a validation error.
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A
Rating: 4 out of 5
good overall a little expensive on some items
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A
Rating: 4 out of 5
very satisfied with the service . thank you
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A
Rating: 4 out of 5
For the support of ham, no problem as well as the brush, but for garlic we find many rotten Too bad, what to do?
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Response from tompress.com
Hello, I have reported the case to our after-sales service, you should receive an e-mail in a few moments. Best regards.
A
Rating: 4 out of 5
Quick and easy
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A
Rating: 4 out of 5
I am very satisfied with the delivery, merchandise and customer service.
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A
Rating: 4 out of 5
very good site
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A
Rating: 4 out of 5
The carrier acknowledged a delay in the processing of delivery appointments. However, the parcel remained in their warehouse for a week. Once the appointment was made, delivery was made the next day. I haven't tried the corer yet. Very pleasant sales service.
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A
Rating: 4 out of 5
Very good service, unfortunately the casings are almost all pierced and therefore too difficult to use.
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Response from tompress.com
Hello, Did you rinse them well and soak them in lukewarm water before use? Best regards.
A
Rating: 4 out of 5
Everything was in order and the material compliant.
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A
Rating: 4 out of 5
according to the person who uses the appliance, she's a bit disappointed with the performance and especially the handle, which isn't really top quality and is billed extra.
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A
Rating: 4 out of 5
an instruction manual would have been very useful
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A
Rating: 4 out of 5
The delivery was not where I expected it to be, but it did arrive.
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A
Rating: 4 out of 5
First disappointment with the availability of your merchandise: we received our order late, so missed using it while our garden was overflowing with vegetables... A shame. In addition, the appointment with the carrier was complicated (3 phone calls were necessary due to the deliveryman's faux-bonds...). Fortunately, the quality of our drawer unit is excellent.
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C
Rating: 4 out of 5
outstanding product
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A
Rating: 4 out of 5
On the photo there was a fan to cool the motor, on the product I received there is no fan. I haven't tried the product yet.
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Response from tompress.com
Hello, only the 40 Kg model (reference toumot50) is equipped with a propeller. The 80 Kg model you ordered does not have one. Best regards.
A
Rating: 4 out of 5
as a young consumer of your site, I find it very good, because for both categories of customers, good quality products.
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A
Rating: 4 out of 5
Very happy even if the delivery was a little long but in the meantime it was during the Christmas period.
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A
Rating: 4 out of 5
Nickel products, top packaging ...glass bottles. Carrier: delivery 8am to 5pm not great to block a day.
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A
Rating: 4 out of 5
The machine runs impeccably. It's not easy to clean, though, so you'd better bring a small brush. A little disappointed by the delivery, as the motor had taken a few knocks, but the marks are not very visible, especially when you first talk to the delivery man, but that's a pity... doesn't hinder its use in any way.
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A
Rating: 4 out of 5
I made a mistake in my order and the service rectified it.
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A
Rating: 4 out of 5
I'm disappointed by this article because the dish is tinned and therefore cannot exceed 210°, whereas the recipe published in the catalog indicates cooking at 250° or higher, which is normal for cooking socca. It is therefore impossible to cook the socca correctly.
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Response from tompress.com
Hello, the cooking time must be adapted to the utensil. Best regards.