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A
Rating: 4 out of 5
Very good merchandise, except for the little jars of marinade which were poorly packaged and emptied under the weight of the package of garlic.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 561 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
4 star reviews
Reset filtersV
Rating: 4 out of 5
Purchase transaction acceptable.
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A
Rating: 4 out of 5
Proforma invoice left pending for several months (product no longer available if I understood correctly), then when available again, the price had increased, no commercial gesture. Disappointed.
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A
Rating: 4 out of 5
very nice 6-sided polished plate installed on kitchen worktop shame not to make a larger size like 60cm x 90cm for example....very good
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A
Rating: 4 out of 5
Very good service very satisfied with the products excellent quality
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A
Rating: 4 out of 5
Très contant Thank you
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A
Rating: 4 out of 5
Delighted with the material, but not with the delivery service. Parcel Tracking says that the goods arrived on site on Friday at 3:30 am, nothing on Friday, nor on Saturday, no sms, no way to contact them. So what's the point of tracking? It's a pity because it will make me hesitate to order.
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A
Rating: 4 out of 5
Delivery a little long (compared to another competitor site with whom I received my order in 6 days). (Even more than 10000 Km away). Otherwise, goods well received in good condition except for the packaging which was a little "light" and was a little "crumpled and dented", the tape not well held.
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A
Rating: 4 out of 5
as usual your site intenet is very, very shabby you're the worst site I use every time it's a pain, every time I write to you and every time you change nothing
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A
Rating: 4 out of 5
This is our 3rd garlic mill, and despite its more solid appearance, the screw thread is still made of plastic.
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Response from tompress.com
which wears out after a few months and makes it obsolete".
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
the material is of good quality but as described in previous reviews the fixing system needs to be reviewed....(no stability)
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very good product, fast delivery but it's a shame that the product was damaged in transit because the packaging was not top quality.
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A
Rating: 4 out of 5
The parcel arrived on time, well packaged, and after stripping the stainless steel sheets, assembly went smoothly. You'll need to be a handyman, as the plan is pretty basic. You need a 10 mm open-end wrench.
The sheet metal is of good quality, and the laser cuts precise (and sharp). The smoker looks great once assembled, BRAVO. There's a lack of instructions on how to use the beast.
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The sheet metal is of good quality, and the laser cuts precise (and sharp). The smoker looks great once assembled, BRAVO. There's a lack of instructions on how to use the beast.
Response from tompress.com
Hello, for the use, we propose a book Smoking & Fumaisons".
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
satisfied, with one downside: no explanations, no instructions on how to use the brine casings. We'll have to search for them on the internet... Too bad...
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Response from tompress.com
Hello, you have the product advice sheet. You'll find it at the following link: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx Best regards.
A
Rating: 4 out of 5
The notches for opening bottles are missing, but that's not a must. For jars and jars it's perfect.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
problem with the carrier
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Response from tompress.com
Hello, Please don't hesitate to let us know about the problem so that we can take action. You can inform us of the progress of your delivery at [email protected]. Best regards.
A
Rating: 4 out of 5
I find the product average, the knife tends to rust even when dried well, and I wonder if the plastic washer will last long enough...
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Response from tompress.com
After drying, remember to grease it to prevent it from rusting. Best regards.
A
Rating: 4 out of 5
Good delivery in a perfect timeframe.
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A
Rating: 4 out of 5
Hello Very good, high-quality equipment. Thanks to Tompress for the well-designed website and for answering my questions by phone. It's a shame that the carrier doesn't understand that there are no inhabitants in a winery. When a precise time has been agreed (morning or afternoon), it must be respected. After several calls, delivery was made.
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A
Rating: 4 out of 5
No problem, except for the slightly long delivery time.
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A
Rating: 4 out of 5
Good-quality weighing equipment, carrying case essential
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A
Rating: 4 out of 5
The delivery was made in good conditions and the equipment arrived in perfect condition.
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A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Goods received with dexterity
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A
Rating: 4 out of 5
fast delivery; careful packaging securing the equipment well; correct presentation of the site but incomplete description of the equipment: presence of the timer not mentioned on the site even though it is present in the Tom Press (Tauriessicatori) fruit and vegetable dryer, hence a pleasant surprise and optimum value for money ...
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A
Rating: 4 out of 5
Ok c bon
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A
Rating: 4 out of 5
delivery error on 1st order but quickly rectified. Impeccable customer service. I will continue to work with this company.
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A
Rating: 4 out of 5
The shelves are too weak to be wall-mounted with bottles, so a wooden shelf must be placed underneath them.
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A
Rating: 4 out of 5
excellent product, quick and easy order taking, efficient customer service, the carrier must improve its services...
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
The product corresponds exactly
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A
Rating: 4 out of 5
The items were delivered quickly. One of the 2 items was very fragile (mustimeter) and was broken in its original case (that's why I only gave it three stars). After sending photos, a replacement was sent back shortly afterwards. I can't wait to use it with other fruits, especially chestnuts.
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A
Rating: 4 out of 5
I'd have liked to be able to cut larger fries. And beware of fingers in the slide. I gave one to my father for his birthday...
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A
Rating: 4 out of 5
delivery a little slow (10 days after order)
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Response from tompress.com
In fact, time to restock the pitter.
A
Rating: 4 out of 5
everything was correct :)
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