The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Quick execution and delivery of our order, with everything always available.
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Response from tompress.com
Thank you very much for your positive feedback! We are delighted that you appreciated our fast and efficient service as well as our product availability. We will continue to work hard to meet your expectations. Thank you again for your trust and loyalty to our tompress.com website. We hope to see you soon!
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Jérome B.
Rating: 4 out of 5
following a purchase from 09/10/2024
order received well packaged and fast
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Response from tompress.com
Thank you very much for your positive feedback on our site, Jérome! We are delighted that your order was well packaged and delivered promptly. We look forward to serving you again at tompress.com.
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Catherine F.
Rating: 4 out of 5
following a purchase from 07/10/2024
order corresponds to what I wanted, received fairly quickly
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Response from tompress.com
Thank you very much for your positive feedback on our tompress.com website! We are delighted that your order met your expectations and that you received it quickly. Your satisfaction is our priority. We hope to see you soon on our site. Thank you again for your rating of 4 out of 5.
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Michel R.
Rating: 4 out of 5
following a purchase from 06/10/2024
Very good, but I've been ordering capsules for a long time.
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Response from tompress.com
Thank you for your positive review of our Tompress.com website. We are delighted that you are satisfied with our services. Regarding your comments on the duration of your use of our capsules, we are always looking for ways to improve and satisfy our loyal customers like you. Thank you again for your trust and support. See you soon on our website!
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Bernard D.
Rating: 4 out of 5
following a purchase from 06/10/2024
good product
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Response from tompress.com
Hello Bernard,
Thank you for your positive feedback on our Tompress.com website, we are delighted that you enjoyed your shopping experience. We do our utmost to offer our customers quality products and service.
We look forward to seeing you again on our site!
Best regards,
The Tompress team.
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Christian S.
Rating: 4 out of 5
following a purchase from 19/09/2024
On time, perfect
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Suzanne V.
Rating: 4 out of 5
following a purchase from 20/12/2023
After using the spur several times with rosehips, tomatoes, raspberries and blackberries, I'm very satisfied.
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Response from tompress.com
Good evening Suzanne, thank you for your positive feedback on our tompress.com website. We are delighted that our spinner has met your expectations and brought you satisfaction in your various uses. Thank you again for your confidence and your 4/5 rating, which encourages us to continue offering quality products. See you soon on our site! The Tompress team.
J
Jean-Luc F.
Rating: 4 out of 5
following a purchase from 13/09/2024
satisfied with the operation but a push-button should be delivered with this device it is the case with the electric version why absent in the manual version?
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Response from tompress.com
Thank you for your review, Jean-Luc. We're delighted to hear that you're happy with the way it works.
The pestle is not supplied with the manual model, as it is less essential than with an electric model.
However, it is available on our site.
Thank you for your feedback.
The Tompress.com team.
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. ..
Rating: 4 out of 5
following a purchase from 12/09/2024
'..
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Response from tompress.com
Thank you for your positive feedback on our tompress.com website. We are delighted that you have enjoyed our service. If you need help placing an order or have any other questions, please don't hesitate to contact us, we'll be happy to help. Thank you again for your confidence.
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Dominique Marie V.
Rating: 4 out of 5
following a purchase from 11/09/2024
Perfect shipping, however - and I take my share of the blame - I got the wrong item and had to send it back
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Response from tompress.com
Thank you very much for your feedback, Dominique Marie. We are delighted that your shipment went well. We're sorry you had trouble choosing the right item, but we hope our returns service was efficient for you. We appreciate your confidence in TomPress and look forward to satisfying you again in the future. Thank you for your 4/5 rating, we will take your comments into account to improve our service.
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Olivier D.
Rating: 4 out of 5
following a purchase from 30/08/2024
Fast and careful, just a little too much advertising in the package
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Response from tompress.com
Thank you very much for your review, Olivier! We are delighted that you appreciated the speed and quality of our service. We take note of your comment about advertising and will do our best to take it into account in the future. Thank you again for your trust and for your 4/5 rating. We hope to see you soon on tompress.com!
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Frederic D.
Rating: 4 out of 5
following a purchase from 06/09/2024
I am satisfied with the quality of the products in my order. I have only one problem with the foam seals for my Reber vacuum packing machine, which has 2 of them. They are not sold as a pair, even though the wear is symmetrical. At 8 € each, I had to place 2 orders because I ordered them individually without knowing it.
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Response from tompress.com
Hello Frederic, thank you for your positive feedback on our tompress.com website. We are delighted to read that you are satisfied with the quality of our products. We have taken into account your comment about the foam seals on your Reber vacuum sealer and will try to improve this in the future. We hope that you will continue to trust our site for your future purchases. Thank you for your 4/5 rating. See you soon on tompress.com!
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Catherine R.
Rating: 4 out of 5
following a purchase from 27/08/2024
Fast delivery, well packaged, nothing to complain about.
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Response from tompress.com
Thank you for your positive feedback on our tompress.com website, we are delighted to hear that your ordering experience went well. Your satisfaction is our priority and we will continue to do our best to provide you with quality service. Thank you for your confidence, and see you soon on our site!
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Quattrocchi G.
Rating: 4 out of 5
following a purchase from 04/09/2024
Fine
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Response from tompress.com
Good morning, Mr Quattrocchi,
Thank you for your review of our tompress.com website. We're delighted you enjoyed it. We always take our customers' feedback into account so that we can continue to improve our services. Please do not hesitate to contact us if you have any suggestions. We look forward to seeing you again soon.
Sincerely, [Your name] from the tompress.com team
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Marie-Héléne B.
Rating: 4 out of 5
following a purchase from 22/08/2024
everything is correct
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Response from tompress.com
Thank you for your positive feedback on our site, we're delighted to know that everything is to your satisfaction! We do our utmost to provide our customers with the best possible user experience. We hope to see you soon on tompress.com.
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Jerome T.
Rating: 4 out of 5
following a purchase from 12/08/2024
Order received quickly and as expected. Very good products as always. Too bad the shipping costs are so high for each order.
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Response from tompress.com
Thank you for your review, Jerome. We are delighted that you were satisfied with your order on our website tompress.com. We do our best to offer quality products to our customers.
We take note of your comment about shipping costs and will try to improve this in the future.
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Elisabeth A.
Rating: 4 out of 5
following a purchase from 08/08/2024
CLEAR
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Response from tompress.com
Hello, thank you for your rating and your positive review of our website tompress.com. We are delighted that you are satisfied with our services.
Have a nice day. Best regards.
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Cyril F.
Rating: 4 out of 5
following a purchase from 10/08/2024
Tom press always on top as usual, a delivery company GEODIS, the delivery man, who had already come, refused to enter the garden and lowered the package on the road, I had to fight a few minutes for him to agree to put the pallet in front of my house.
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Response from tompress.com
Hello Cyril, thank you for your positive review of tompress.com! We are delighted to hear that you are satisfied with our services. Regarding your delivery experience with GEODIS and Le Livreur, we will inform our logistics department in order to improve the quality of our services. We hope to see you soon on our site. Thank you for your confidence. The Tom Presse team.
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Olivier B.
Rating: 4 out of 5
following a purchase from 08/08/2024
Use on a gas fire, very good. To see in time with the enamel of the pot if it does not degrade.
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Response from tompress.com
Dear Olivier, thank you for your feedback on our tompress.com website. We are delighted to know that you are satisfied with the use of our cooking pot on a gas fire.
Have a nice day. The Tompress team.
J
Jean-Claude C.
Rating: 4 out of 5
following a purchase from 07/08/2024
Fast and attractive
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Response from tompress.com
Thank you for your review, Jean-Claude. We're delighted that you've enjoyed our tompress.com site. We strive to provide a smooth navigation and a relevant product selection for our customers. Please don't hesitate to come back to us if you need any help or advice. We wish you an excellent day!
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Sylvie J.
Rating: 4 out of 5
following a purchase from 07/08/2024
Good product Delivery time respected
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Response from tompress.com
Thank you for your positive review of our site, Sylvie. We are delighted that you are satisfied with our products and delivery times. We hope to see you soon on tompress.com.
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Celian S.
Rating: 4 out of 5
following a purchase from 05/08/2024
Order received quickly 2 broken jars but overall everything is fine
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Response from tompress.com
Thank you for your feedback, Celian. We are delighted that you enjoyed the speedy delivery of your order. We're sorry about the two broken pots.
We hope to see you soon on our site.
Have a nice day!
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Marie France V.
Rating: 4 out of 5
following a purchase from 04/08/2024
satisfied with the product thank you
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Response from tompress.com
Hello Marie France, we are delighted that you are satisfied with our product on tompress.com. Your satisfaction is our priority and we look forward to continuing to offer you quality products. Thank you for your review and your 4/5 rating. See you soon on our site!
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Nathalie G.
Rating: 4 out of 5
following a purchase from 04/07/2024
The parcel was well packed and the product met my expectations.
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Response from tompress.com
Hello Nathalie, thank you for your positive feedback on our tompress.com website. We are delighted that you are satisfied with your order and the quality of our products. Don't hesitate to come back to us if you need anything. We wish you a pleasant day!
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Roger C.
Rating: 4 out of 5
following a purchase from 20/06/2024
Very good roasting system, would have liked a slightly larger dish
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Response from tompress.com
Thanks for your feedback, Roger. We're delighted that you like our roasting system. We'll take your suggestion for a larger dish into account and do our best to improve our products in the future. Thank you again for your trust and your high 4-star rating. Have a nice day!
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Frédéric M.
Rating: 4 out of 5
following a purchase from 18/06/2024
Hello everyone, I'm satisfied with my purchase, but I'm taking off one star because the package was opened and right where there was the delivery note and a small item ordered, fortunately, it was neither lost nor stolen. I don't agree with the use of adhesive tape, but it would be a good thing to secure the parcels better, because between your warehouse and people's homes, there's a transport jungle! Thank you.
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Camille C.
Rating: 4 out of 5
following a purchase from 17/06/2024
To date, I've had no derogatory comments, and I hope they last. Congratulations. Best regards.
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Marguérite R.
Rating: 4 out of 5
following a purchase from 12/06/2024
The parcel arrived quickly, containing the desired products and in good condition. We are very happy with it.
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Violaine S.
Rating: 4 out of 5
following a purchase from 28/05/2024
very happy with the speed of delivery and the pan, however, the hose was folded in the packaging and keeps its fold, which is not practical for emptying the pan...
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Response from tompress.com
Hello Violaine,
Thank you for your feedback on our tompress.com website. We are happy to hear that you are satisfied with our fast delivery service and the quality of the pan you purchased.
We are sorry to hear that the pipe was damaged during delivery. We will pass this information on to our packaging department so that they can take steps to avoid this type of problem in the future.
We thank you for your confidence and hope to see you soon on tompress.com.
Yours faithfully
The tompress.com team
Y
Yvan E.
Rating: 4 out of 5
following a purchase from 05/01/2024
Very satisfied good material
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Response from tompress.com
Thank you very much for your positive feedback! We are delighted that you are satisfied with our TomPress site.
Please don't hesitate to contact us if you need any help or advice. Have a nice day!
J
Jean-Paul P.
Rating: 4 out of 5
following a purchase from 18/05/2024
The site is very good, but the relay point (Luchini in Sartène) is terrible.
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Response from tompress.com
Thank you very much for your positive feedback, we are delighted that you have enjoyed our products and our site .
We're sorry you had such a bad experience at your relay point.
We hope to see you soon on Tompress.com.
P
Ph D.
Rating: 4 out of 5
following a purchase from 16/05/2024
quality products to improve packaging quality for shipment
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Response from tompress.com
Hello and thank you for your positive review of our TomPress website.
We are delighted that you liked the items you ordered.
We have taken your comment on the packaging into account and will do our utmost to improve our packaging in the future.
Thank you again for your confidence.
Have a nice day. The TomPress team
P
Paul S.
Rating: 4 out of 5
following a purchase from 15/05/2024
Meets expectations (product and delivery)
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Response from tompress.com
Thank you very much for your positive feedback, Paul!
We're delighted that your order on our TomPress site lived up to your expectations.
Don't hesitate to come back to us if you need anything, we'll be happy to assist you.
Have a nice day!
E
Eric B.
Rating: 4 out of 5
following a purchase from 10/05/2024
Hello, despite a small misunderstanding about my basket, the two times I spoke with customer service, I appreciated the willingness to listen and finalize my order in a good and courteous manner, thank you to these people.
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Response from tompress.com
Thank you very much Eric for your positive feedback on TomPress, it makes us very happy!
We'll do everything we can to keep you satisfied.
P
Peinture B.
Rating: 4 out of 5
following a purchase from 07/03/2024
Good product but now the wait for orders is much too long for shipping. We need to review this quickly.
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Response from tompress.com
Dear Customer,
Thank you very much for taking the time to give us your feedback.
We are delighted that you like our products.
We will do everything we can to shorten your wait.
TomPress
M
Maurice A.
Rating: 4 out of 5
following a purchase from 24/01/2024
Very quick response for shipping thank you
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Response from tompress.com
Mr Autigeon, thank you very much for taking the time to share your impressions with us. It's a pleasure to know that our customers are satisfied.
One of our priorities is to do everything we can for each and every one of our customers.
We look forward to hearing from you!
Have a nice day,
We remain at your disposal.
Yours sincerely
Sylvère
TOMPRESS Customer Service
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Youssouf A.
Rating: 4 out of 5
following a purchase from 23/10/2023
This time it's fine... Last time my parcel was damaged.
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Jean A.
Rating: 4 out of 5
following a purchase from 28/02/2024
Perfect
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Laurent C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Very good
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Nicole R.
Rating: 4 out of 5
following a purchase from 24/11/2023
four stars . there are always good ideas that you can't find elsewhere or that you wouldn't have thought of .
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