The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Hello, I found out about you on the Internet and placed an order. I was pleasantly surprised by the speed of delivery and the quality of the product. I would not forget to do the same thing again if I needed to. It's rare when I respond to a satisfaction survey.
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Acheteur Vérifié
Rating: 5 out of 5
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
Very good as usual
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Acheteur Vérifié
Rating: 5 out of 5
Perfect! These reconditioned products are a great idea!
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Acheteur Vérifié
Rating: 5 out of 5
Thanks for the advice over the phone. The Reber n 3 thorny works like a charm.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery and product as expected
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Acheteur Vérifié
Rating: 5 out of 5
We used the smoker to smoke salmon, but it is preferable to use the cold smoke accessory to avoid cooking (provided the lid fits over the drawer). However, you'll need to drill a hole in the smoker and close the entrance to the sawdust tray. Electric resistance will be welcome to keep the sawdust burning.
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Acheteur Vérifié
Rating: 5 out of 5
Very good reactivity
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Acheteur Vérifié
Rating: 5 out of 5
Professional and in line with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
Always more costs in Switzerland.
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Acheteur Vérifié
Rating: 5 out of 5
Excellent equipment, very good house for individual gourmets or the catering trade.
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Acheteur Vérifié
Rating: 5 out of 5
Very happy with my order. Fast, top French product.
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Acheteur Vérifié
Rating: 5 out of 5
Thank you to the sales department who helped me to quickly and easily resolve my error when placing the order.
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, compliant and efficient material, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
Very friendly welcome on the phone. Very good merchandise. Personally, I think you don't advertise too much, which is a shame. Otherwise, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
compliant and fast.
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Acheteur Vérifié
Rating: 5 out of 5
very good product satisfied
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Acheteur Vérifié
Rating: 5 out of 5
This shop is very considerate, they called me back to tell me that the depot I had chosen might be closed because of covid19. So I chose the post office. Thank you very much. I'd recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
product conforms to my expectations problem-free delivery
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, very satisfied with my purchase. The bags are of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
the lid is a little light
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Acheteur Vérifié
Rating: 5 out of 5
perfect. the knife seems to be of very good quality, I'm very happy.
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Acheteur Vérifié
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
Good product. 20% cheaper than Amazon. Fast and accurate customer service. Very good online store.
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Acheteur Vérifié
Rating: 5 out of 5
Parcel well received, impeccable packaging
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Acheteur Vérifié
Rating: 5 out of 5
The products are of very good quality and the customer service is excellent.
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Acheteur Vérifié
Rating: 5 out of 5
speed perfect quality
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Acheteur Vérifié
Rating: 5 out of 5
Fast, the article corresponds to my request
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Acheteur Vérifié
Rating: 5 out of 5
very serious site
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Acheteur Vérifié
Rating: 5 out of 5
I am very satisfied with my order and the products and I will order on this site from now on for my needs.
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Acheteur Vérifié
Rating: 5 out of 5
All clear, everything OK
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Acheteur Vérifié
Rating: 5 out of 5
Ras
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Acheteur Vérifié
Rating: 5 out of 5
nothing to complain about, we'll see when we use it... The item looks strong, but I've yet to use it.
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Acheteur Vérifié
Rating: 5 out of 5
all's well
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Acheteur Vérifié
Rating: 5 out of 5
Merchant as ordered
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Acheteur Vérifié
Rating: 5 out of 5
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
no problem ras
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Acheteur Vérifié
Rating: 5 out of 5
Very good quality products, I will recommend with pleasure
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Acheteur Vérifié
Rating: 5 out of 5
delivery time perfect,careful packaging happy to order a product in the tarn i live labruguiere when i come in the family i will visit you in your store because i have other things to buy from you
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Response from tompress.com
Hello, Our showroom is open Monday to Friday, 9am to 12pm and 2pm to 6pm. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
I'm very happy with my first order from tompress. I didn't know the company before and found exactly what I was looking for on the site. Customer service is impeccable. Living in England, I received my order in 5 days, including a weekend, with no additional delivery charges. Many thanks, Catherine.
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