Customer reviews of Toxik3

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 1 912 published reviews
5 1 507 79% 4 171 9% 3 67 4% 2 47 2% 1 120 6%

Reviews 1, 2, 3 and 4 stars

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M
Murielle P.
Rating: 4 out of 5
following a purchase from 17/03/2022
The size 34s I know of that have been delivered to me are too big...
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Response from Toxik3
Hello Murielle, thank you for taking the time to tell us about your experience with our jeans. We hope very soon to extend our range of sizes to include jeans from 32 to 46, to satisfy all women and their morphologies. We hope to see you soon! Team Toxik3
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/03/2022
Already an in-store customer, I wanted to order on the website, but was disappointed by the washes, which did not match the internet visual.
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Response from Toxik3
Hello Claire, thank you very much for your honest review and your loyalty to the Toxik3 brand. We are truly sorry that the item you ordered did not meet your expectations, although we make a point of matching the visuals on the website to the actual products. A 1-star rating is indicative of a problem that needs to be resolved as soon as possible, and we are surprised to hear of such a great inconvenience with our products. Please let us know the reference number of your product so that we can investigate this visual problem. The satisfaction of our customers is our priority, so please contact us via the online chat or by email if you prefer ([email protected]) to re-establish this bond of trust between us. See you soon. The Toxik3 team
M
Maï -.
Rating: 4 out of 5
following a purchase from 10/01/2022
Ordered 3 pairs of jeans: 2 perfectly tailored and very comfortable. 1 other very nice with a pattern on the hem but it's a bit long so it doesn't show off the pattern very well. With a precision on the length it would have been perfect. Beautiful jeans. I recommend and will buy again.
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Response from Toxik3
Thank you for taking the time to write your constructive review. It reinforces our desire to satisfy you even more: we're delighted that you're delighted with your products, and we're constantly looking for ways to improve. Your opinion will be incorporated into our product descriptions. Have a nice day, the Toxik3 team.
C
Cécile P.
Rating: 1 out of 5
following a purchase from 18/02/2022
Denim cuts that don't suit body shape
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Response from Toxik3
Hello Cécile, we're sorry to hear that you were disappointed with the cut of the jeans. As your note penalizes our brand, please note that it is still possible to obtain a refund if the model(s) do not suit you. Returns are free of charge. You can also contact us via our online chat module. Or, if you prefer, by email: [email protected], to help you find a model that might suit you better, should you wish to make an exchange. We sincerely hope we can make it up to you, because your comfort and precision of fit is our priority.
F
Florence D.
Rating: 4 out of 5
following a purchase from 12/02/2022
the article matches my body type, but I thought the color was darker than that.
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Response from Toxik3
Hello Florence, thank you for your honesty and trust in our products! Color differences may be due to warmer tones in our lookbook photos than in the e-shop photos, where the colors are as close as possible to the product. Don't hesitate to contact us via our online chat so that we can discuss it if you don't like the item anymore... Have a nice day, the Toxik3 team.

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