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O
Rating: 1 out of 5
Pants too wide
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Customer reviews of Toxik3
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9,0
/10
Overall rating: 9,0 out of 10
Based on 1 912 published reviews
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
The pants are very good, only they had a very, very strong chemical smell. I had to wash them 2 times to get rid of the smell. I think it's also bad for the skin. Well, the application of these pants was probably not done properly and not with natural products. What a shame in 2024!
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C
Rating: 1 out of 5
I ordered a pair of pants that I never received. My order was cancelled without explanation.
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C
Rating: 1 out of 5
Delivery error on the modem ordered and an item is missing
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C
Rating: 3 out of 5
Bjr, I returned the parcel to you because it was not at all the jeans I ordered. Up to now everything has been OK.
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B
Rating: 4 out of 5
Yes, I really enjoyed my purchase from Toxik3 - one pair of great jeans that fit too big, which I'm going to exchange, and another pair of pants that don't fit, which I'm going to return. I'm also very satisfied with the site and my e-mail exchanges.
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C
Rating: 4 out of 5
Fast and careful delivery. The items were as described and of good quality.
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A
Rating: 4 out of 5
Compliant!
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J
Rating: 4 out of 5
Good value for money
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N
Rating: 4 out of 5
Good cut, good quality. Transport and delivery time ok.
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A
Rating: 3 out of 5
I usually wear a size 42. And the 42 Toxik is way too small. Too bad, it's the biggest size there is.
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E
Rating: 4 out of 5
Swift delivery,pants as in picture.will order again recommend.
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J
Rating: 1 out of 5
I ordered a beautiful pair of white pants with green patterns (waves). Unfortunately, after the first wash, the patterns faded or even disappeared in places and I am left with a pair of white pants that now seem to be completely stained.
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Response from Toxik3
Hi Jennifer, thank you for taking the time to leave us your review! Here are the care instructions for the Viva Printed Pants, which you must follow to avoid this: "Machine washable at 30°C maximum. Turn pants inside out before washing. Close zips and buttons before washing. Wash in similar colors and iron inside out." This information has also been made available to you in the item description. ☺️
L
Rating: 4 out of 5
Good quality of pants, as described on the site
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D
Rating: 4 out of 5
Good product
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G
Rating: 3 out of 5
Unfortunately, I did not receive the tote bag promised with my order.
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Response from Toxik3
Hello Grazia, thank you for your review!💙 We are sorry to hear that you did not receive the tote bag offered with your order.😕 We invite you to write to us by email at [email protected] or via our online chat for better assistance. Thank you and have a nice day.
E
Rating: 2 out of 5
The article doesn't fit and I haven't received any return solution ...
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Response from Toxik3
Hello Emmanuelle, thank you for taking the time to write to us.☺️ Concerning returns, when an item does not suit you, you can directly access the return/exchange form on our site. If you encounter any problems in the process, please contact us by e-mail at [email protected] or via our online chat 🙂
M
Rating: 4 out of 5
I returned the pants because they're too stretchy, so they stuck to my skin and wrinkled a lot, even in the next size up. Apart from that, they're gorgeous in both color and fabric!
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Response from Toxik3
Hello Murielle, thank you for taking the time to leave us your review!💙 For your next purchases, we recommend that you write to us if you have any doubts about jeans sizes to better assist you in your choices.☺️ Each pair of jeans has its own particularity and compositions very often differ from one item to another. We also take the time to specify the composition of our items to help you choose the size that suits you best 😉
V
Rating: 4 out of 5
But unfortunately the size is too big so I will return it and recommend a size 34.
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A
Rating: 1 out of 5
my order was cancelled and refunded without any explanation.
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Response from Toxik3
Hello Anne-Claude, thank you for taking the time to write to us!💙 We are very sorry for this inconvenience and sincerely apologize, but when you placed your order we realized that your item was out of stock.😕 Hence the reason why we refunded you directly. 😊
D
Rating: 4 out of 5
Good quality jeans, perfect fit, it's just a shame to have to pay shipping costs for a fast delivery that doesn't arrive any faster than a normal delivery.
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C
Rating: 1 out of 5
I have not received my order
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N
Rating: 3 out of 5
Very nice material, nice cut but a 38 for me maybe better, next time
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E
Rating: 3 out of 5
Model too small ask for the next size up Thank you
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A
Rating: 4 out of 5
I ordered one pair of blue and one pair of black pants and received 2 black ones, but I kept them...
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Response from Toxik3
Hello Anne, thank you for taking the time to leave us your review! 🥰 We are very sorry to hear that your items did not meet your expectations.😢 After checking, we noticed that you ordered a navy blue jean (very dark blue) and a black one. The Daily jean is a very dark navy blue jean, perhaps you've mistaken it for a black one.🤔 Nevertheless, you can proceed with an exchange if the color doesn't suit you!
In case of need, don't hesitate to email us at [email protected] or via our online chat!💙
In case of need, don't hesitate to email us at [email protected] or via our online chat!💙
B
Rating: 1 out of 5
Hello. I sent my parcel back for an exchange and I haven't heard from you.
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Response from Toxik3
Hello Beatrice, thank you for taking the time to leave us your review! ☺️Concernant returns, the delivery of your package may take longer. We invite you to follow up with the carrier of your return package. We'll let you know as soon as we receive your package. After verifications, we will proceed to an exchange or refund and you will be kept informed as well.🙂 We remain available if needed and wish you an excellent day! 💙
J
Rating: 1 out of 5
Hello, the pants are too tight for me. I wore them for one day and they didn't fit me at all...I'm surprised because I have size 40 jeans...they're the best!
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Response from Toxik3
Hello Joëlle, thank you for taking the time to leave us your review! ☺️ Concerning your push-up size, we're really sorry to hear that it doesn't meet your expectations. We recommend that for your next orders you write to us via our online chat or on our social networks in order to best assist you when choosing your size.💙 This is due to the fact that the comfort of each jean depends on its composition, so it is essential to take this factor into account. See you soon 🙂
C
Rating: 4 out of 5
High-quality clothing with a good fit
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C
Rating: 4 out of 5
Perfect clothing and delivery.
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D
Rating: 3 out of 5
I'm still waiting for my return label
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Response from Toxik3
Hello Dalila, thank you for your message! ☺️ You can get your return label directly from our website by filling in the form. Here's the link to the returns/exchanges page: https://www.toxik3.com/pages/faire-un-retour
If you have any further questions, please don't hesitate to write to us via our online chat or by email on [email protected]! 💙
If you have any further questions, please don't hesitate to write to us via our online chat or by email on [email protected]! 💙
N
Rating: 4 out of 5
Perfect, but I should have gone down a size.
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L
Rating: 4 out of 5
I ordered the old pink and received the khaki. It's such a mess. I'm going to keep it anyway, but I won't be ordering again.
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P
Rating: 3 out of 5
size too big i'm waiting for my refund parcel reshipped 08 03
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Response from Toxik3
Hello Pascale, thank you for taking the time to leave us your review! ☺️ we are very sorry to hear that the size you have chosen does not meet your expectations. 😕 In order to help you find the perfect size, we often advise you to write to us to assist you as much as possible in choosing sizes. For your next purchases, don't hesitate to contact us! We'll always be on hand to assist you! 🥰💙
G
Rating: 1 out of 5
I haven't received my parcel yet, but I did receive one from another customer... which I had to resend!
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Response from Toxik3
Hello Guylene, thank you for taking the time to write to us. ☺️ We are very sorry to hear that you have received another order by mistake, we sincerely apologize for the inconvenience. 😕🙏 Don't worry about your order, we'll make sure you receive it as soon as possible! Don't hesitate to write to us at [email protected] if you need anything, we always take the time to deal with all our customers' requests. 💙
Thank you for your understanding 🙂
Thank you for your understanding 🙂
M
Rating: 4 out of 5
I did not receive the color I ordered.
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Response from Toxik3
Hello Marie-Jeanne, thank you for your feedback.☺️ Please write to us by e-mail or via our online chat and include supporting documents such as photos or videos of the item you have received please? We'll take the time to examine your request, and if your item doesn't suit you, it's possible to make a return or exchange by clicking here: https://www.toxik3.com/pages/faire-un-retour . Thank you and have a great day! 💙
K
Rating: 3 out of 5
One pair of jeans came in the wrong size, the rest too big. The return process is not so smooth.
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Response from Toxik3
Hello Kitti, thank you for your opinion! ☺️ We are really sorry to hear that you received an article that did not suit you. 😢 We would like to tell you that it is always possible to contact us via our online chat or by email to better assist you during your shopping! Do not hesitate to contact us in case of doubt about a particular item or to have assistance on returns. 🙂
A
Rating: 4 out of 5
Very good. Li reason a bit long
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Response from Toxik3
Hello Annie, thank you for your feedback! ☺️ Unfortunately, delivery times depend on the carrier you choose to deliver your package. Nevertheless, we can assist you in case of problems and recommend that you contact the carrier for more information about your delivery 🙂
M
Rating: 3 out of 5
The jeans are beautiful but I encountered logistical problems. I received another size than the one I ordered. And in the same week, I place another order, the size was available and I receive an email saying that it is no longer available ... A little disappointed but I will continue to order on their site because it is quality.
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Response from Toxik3
Hello Marina, thank you for your review! ☺️ We are very sorry to hear that the sizes did not meet your expectations. 😢 It is possible that there was a bug on the site and the stock has not been updated. However, we always take great care to notify you by phone or email in the event of last-minute stock shortages. 🙏 Thank you again for taking the time to write to us and we really look forward to seeing you again on our site!
S
Rating: 3 out of 5
Hello I bought on your site and the skirt is too small so I returned and sent a message and no response. Thank you
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Response from Toxik3
Hello Sylvie, thank you for your feedback! ☺️ Don't worry about your return, we'll take the time to notify you upon receipt of the package and will proceed with an exchange or refund depending on the option you choose! 👍
I
Rating: 4 out of 5
Magnificent! Beyond my expectations! I will certainly recommend it!
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Response from Toxik3
Thank you very much for your positive feedback Isabelle!😍 We are delighted that our products have exceeded your expectations and we hope to see you again soon for future purchases.🥰💙
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