Thank you for your comment, Valerie.🥰 We're glad you found the right size for your purchase.✨ We hope you enjoy your item and continue to trust our site for future purchases. See you soon!💙
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Ilana A.
Rating: 2 out of 5
following a purchase from 19/02/2024
Not as pretty as the photos.
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Response from Toxik3
Hello Ilana, thank you for your feedback! ☺️ We'd still like to tell you that if your order doesn't meet your expectations, you can always proceed with a return or exchange 🙂 If in doubt, don't hesitate to contact us via our online chat or by email for better assistance! Best regards. 💙
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Dorothee N.
Rating: 1 out of 5
following a purchase from 18/02/2024
Disappointed, for the price the item is ill-fitting
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Response from Toxik3
Hello Dorothee, thank you for taking the time to write to us! ☺️ We would like to inform you that it is possible to be assisted before purchase to enable you to make the best choice! Don't hesitate to write to us via our online chat or by e-mail for better assistance 🙂 Sincerely yours!
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Isabelle V.
Rating: 1 out of 5
following a purchase from 17/02/2024
Ĺes two pairs of jeans I bought are nothing to write home about. I'm disappointed with the quality
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Response from Toxik3
Hello Isabelle, thank you for your feedback! ☺️ We're really sorry to hear that the items don't suit you. 😕 Please feel free to return any items that do not meet your expectations or to proceed with an exchange! If you have any doubts about the products you want to buy, we invite you to contact us by e-mail at [email protected] or via our online chat for better assistance with your next orders; See you soon! 💙
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mano R.
Rating: 1 out of 5
following a purchase from 15/02/2024
Much too large for a size 34. The color is really not nice. In short, it's ugly.
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Response from Toxik3
Hello Mano, thank you for your feedback! ☺️ We are very sorry to hear that your order did not meet your expectations. 😕 Please feel free to make a return or exchange if your item does not meet your expectations. We also always take the time to advise you before validating your purchases to enable you to make the best choices! Don't hesitate to contact us by e-mail or via our online chat if you need any help.💙☺️
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Chantal B.
Rating: 4 out of 5
following a purchase from 15/02/2024
Super
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Response from Toxik3
Hello Chantal, thank you for your positive review.☺️ We hope to see you again soon! 💙
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Stephanie G.
Rating: 4 out of 5
following a purchase from 14/02/2024
Fairly fast reception
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Mme B.
Rating: 4 out of 5
following a purchase from 14/02/2024
Happy with my purchase
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Marie reine M.
Rating: 2 out of 5
following a purchase from 11/02/2024
Jean bad quality one too much and the other really too small out of three one good shame disappointed compared to advertising thank you
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Response from Toxik3
Hello Marie, thank you for your feedback! ☺️ We are sorry to hear that your order did not meet your expectations. 😕 Please feel free to make a return or exchange on your items. We also recommend that you contact us by email or via our online chat for better assistance with your next orders on our site! ☺️💙
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Christian P.
Rating: 1 out of 5
following a purchase from 01/02/2024
I have no news from my tx11551 order. I am not satisfied. Delivery time too long
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Response from Toxik3
Hello Christian, thank you for your review! ☺️ We are sorry to hear about your dissatisfaction with our service. 😕 Concerning your order information, we always send emails with a tracking number to allow you to follow your delivery in real time on our website or on the carrier's website. And regarding delivery times, unfortunately we can't do anything about that. 😕 We hope you understand! 🙏
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Nathalie T.
Rating: 1 out of 5
following a purchase from 09/02/2024
I had to withdraw from a depot at a Malonne petrol station and I don't have a PIN code, just a 6-digit number. Apparently I have to pay; I would like to receive my parcel at home thank you 96315787
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Response from Toxik3
Hello Nathalie, thank you for your feedback 🙂 Unfortunately, we don't have all the details. From our side, we can't act on delivery instructions or relay points when you finalize your order and make your choice at that moment. Please feel free to explain the situation to us by e-mail at [email protected] or via our online chat for better assistance! 💙
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Linsay L.
Rating: 4 out of 5
following a purchase from 09/02/2024
Good quality jeans. Contrary to the advice, if you're between 2 sizes, go for the smallest. I think it's a pity that most models stop at 42, with a few exceptions at 44, as this is not very inclusive and gives a slightly outdated image. Leg lengths are a little short (but standard). For my part, I'm satisfied with my 2 orders, both the products and the quality of the follow-up :)
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Engelbos V.
Rating: 4 out of 5
following a purchase from 09/02/2024
Beste merk ooit!
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Isabelle C.
Rating: 1 out of 5
following a purchase from 08/02/2024
Very satisfied. Matches everything. Size, color and quality. Fast delivery. Really great 👍🏼
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Sylvie H.
Rating: 1 out of 5
following a purchase from 07/02/2024
The pants are too thick when it said light pants too bad
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Response from Toxik3
Thank you for taking the time to share your opinion. There seems to be a misunderstanding regarding our product. In the description, we mention a "slight push-up effect", referring to the fit at the back of the pants rather than the material itself.
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virginie P.
Rating: 4 out of 5
following a purchase from 01/02/2024
Article conform.... Reasonable delivery time. I would recommend this site
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Gaëlle T.
Rating: 4 out of 5
following a purchase from 04/02/2024
Great fit and quality!
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Response from Toxik3
Hi Gaëlle!💙
Thank you for your positive feedback on our pants! We're delighted you liked the fit and quality. We hope to see you back on our site soon. 😍
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Frederique P.
Rating: 1 out of 5
following a purchase from 03/02/2024
Hello, to date I still have not received my delivery. I hope it won't be too long !!!
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Response from Toxik3
Hello Frederique, thank you for your feedback 🙂 Unfortunately we can't influence delivery times as they depend on the carrier of your parcel! Please feel free to track the progress of your delivery using your tracking number and contact our online helpdesk if you have any problems.☺️
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Valerie C.
Rating: 4 out of 5
following a purchase from 01/02/2024
Long delivery. But a top product (I already knew about it).
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Stephanie S.
Rating: 1 out of 5
following a purchase from 01/02/2024
No delivery
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Response from Toxik3
Hello Nathalie, thank you for your review 🙂 We would like to inform you that deliveries unfortunately do not depend on us. 😢 It may be that the carriers of your package are experiencing delays in deliveries and in this case, we invite you to contact them directly. In the event of a problem, don't hesitate to email us at [email protected] or via our online chat available on our website! 💙
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Elodie T.
Rating: 1 out of 5
following a purchase from 31/01/2024
Package still not received
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Response from Toxik3
Hello Elodie, thank you for your review! ☺️ We are very sorry to hear that you have not yet received your order. 😢 Unfortunately, deliveries totally depend on the carriers of your package, in case of delay, we invite you to contact the carrier in charge of your delivery. And if you have any problems, don't hesitate to write to us by email or via our online chat for better assistance! 💙
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Nathalie P.
Rating: 1 out of 5
following a purchase from 29/01/2024
I'm disappointed, my package supposedly left on January 30th and I still have nothing. Not even a tracking number. A scam????for a first order, that's not a good sign.
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Response from Toxik3
Hello Nathalie, thank you for your review! ☺️ Don't worry about your parcel, you must have received it by now! We'd like to apologize for the delay in deliveries at the beginning of the year, it was a bit of a rush with the recovery 🙂 Once again, we'd like to apologize and wish you a wonderful day! 💙
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Elisabeth T.
Rating: 3 out of 5
following a purchase from 28/01/2024
Very good quality
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Response from Toxik3
Thank you Elisabeth for your positive feedback.😍 We are pleased that you appreciated the quality of our products. Don't hesitate to come back to us if you have any other needs. See you soon! 💙
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Blath G.
Rating: 1 out of 5
following a purchase from 28/01/2024
Order TX11346 I paid an additional €9 for delivery...took 9 days not 5 as expected to arrive. I understood order over €69 had free shipping??? I need to return item no. H2641-2/40 ...no postal label is being issued. I have sent emails , have not received any explanation. I feel so poorly treated.
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Anne Marie L.
Rating: 4 out of 5
following a purchase from 25/01/2024
good product
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Response from Toxik3
Hello Anne,🥰
Thank you for your positive review of our product.✨ We are delighted that you like it. Don't hesitate to come back to us if you need more information.💙
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Amandine S.
Rating: 1 out of 5
following a purchase from 20/01/2024
Still not received! Delivery takes so long
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Response from Toxik3
Hello Amandine, thank you for writing to us! ☺️ Rest assured that if it were up to us, you would receive your order as soon as possible, unfortunately delivery times do not depend on us but on the carriers of your package. 😢 We invite you to contact them if this drags on, also write to us by email at [email protected] or via our online chat if the problem persists! ✨
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RICHER L.
Rating: 1 out of 5
following a purchase from 22/01/2024
I can't resend the article
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Response from Toxik3
Hello Richer, thank you for writing to us! ☺️ On each order, you are entitled to one free return and the second return will be at your expense. For more details, here is the returns page also available on our website: https://www.toxik3.com/pages/faire-un-retour . Don't hesitate to write to us by e-mail or via our online chat if you need anything 🙂 Thank you and have a nice day!
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Lucette S.
Rating: 4 out of 5
following a purchase from 22/01/2024
Good product, I'm sure there will be more, but not yet.
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Jacques J.
Rating: 4 out of 5
following a purchase from 20/01/2024
Very good
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Response from Toxik3
Thank you for your positive review,✨ we are delighted that you are satisfied! 😍
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Alexis
Rating: 4 out of 5
following a purchase from 07/01/2024
Not an easy experience but attentive customer service. Our basic parcel had been lost. A new one is on its way, I had to ask for tracking and it's done now. Can't wait to receive this long-awaited parcel.
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Response from Toxik3
Hello Alexis,Thank you for taking the time to write to us. Concerning the tracking of your parcel, an email has been sent to you by our customer service department. We hope that the problem will be resolved quickly and that you will receive your parcel as soon as possible. Have a nice day!
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Isabelle B.
Rating: 2 out of 5
following a purchase from 01/01/2024
The color of the pants does not match at all with the camel pants on the picture it is clear and shiny very disappointed
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Response from Toxik3
Hello Isabelle, Thank you for taking the time to write to us! We're sorry to hear that the color of the pants doesn't match your expectations... It's possible that the photos of this type of product are slightly altered by camera lights and flash... Thank you in advance for your understanding... See you soon!
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Isabelle C.
Rating: 2 out of 5
following a purchase from 29/12/2023
I made an order that I sent back in a size too big and when I received my order in a smaller size, one of the items was still too big and was not eligible for return. How do I proceed?
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Response from Toxik3
Hello Isabelle,Thank you for writing to us. As detailed on our website, we offer you only 1 free return per order. To make a second return on the same order, please write to us at [email protected]. See you soon?
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Ragna V.
Rating: 4 out of 5
following a purchase from 12/01/2024
Good quality and the shape is good and size is actual size. And fast shipping.
Response from Toxik3
Hello Ragna, ??Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you are pleased with the good quality, accurate sizing, and fast shipping of our products. ?We appreciate your support ! ??
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Colette M.
Rating: 4 out of 5
following a purchase from 04/01/2024
When I placed my order, I couldn't find the fabric composition of the pants. I found the same pants as the one I'm keeping 10 euros cheaper...how is this possible through the manufacturer?
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Response from Toxik3
Hello Colette, Thank you for taking the time to write to us! To answer your question, each boutique is free to display the prices of their choice. It's therefore normal for the prices we display to differ from one boutique to another. ?
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Janick F.
Rating: 4 out of 5
following a purchase from 03/01/2024
I took a pair of jogging jeans.they tended to fall down when I moved.not surprising since the elastic is sewn into the waistband.so I ironed an elastic into the waistband, very easy to do .and perfect, no more problems.
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Response from Toxik3
Hi Janick, We're delighted that you find our jogging jeans comfortable and of high quality! We also appreciate your feedback on the elastic in the waistband. We would recommend that you go one size down next time. And if you have any doubts, please feel free to contact us via our online chat or by e-mail at [email protected]. Have a nice day!
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Fabienne A.
Rating: 4 out of 5
following a purchase from 29/12/2023
I liked one pant out of the two. I'm going to send the other one back.
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Response from Toxik3
Hi Fabienne, We're delighted that you liked one of the pants. However, we understand that the other one did not meet your expectations. If you need any further assistance, please do not hesitate to contact us. We're here to ensure your complete satisfaction.
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Sanne B.
Rating: 1 out of 5
following a purchase from 29/12/2023
Response from Toxik3
Dear Sanne,We sincerely apologize for the error in sending the wrong item. This is not the experience we strive to provide. To resolve this promptly, please reach out to our customer support via email [email protected] with your order details. We are committed to correcting this mistake and ensuring your satisfaction.Thank you for bringing this to our attention.
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Mme G.
Rating: 1 out of 5
following a purchase from 03/12/2023
Hello I still have not received my order that I placed on December 3 it was blocked on December 4 and it is December 18 no information, it's not serious.
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Response from Toxik3
Hello,We understand your disappointment about the delay in receiving your parcel. On our side, we make every effort to ship our orders quickly, and this situation is indeed abnormal. If you encounter any problems or if anything seems unusual, please do not hesitate to contact us immediately via our online chat or by e-mail at [email protected]. We're ready to take action to resolve the situation as quickly as possible.
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Evelyne F.
Rating: 1 out of 5
following a purchase from 03/12/2023
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Response from Toxik3
Hello Evelyne, Thank you for writing to us! Please contact us by e-mail at [email protected] or via our online chat to better assist you. Thank you and see you soon!??
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2023
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Response from Toxik3
Hello Visitante, Thank you for writing to us! Could you please give us more details about the delivery problem you are experiencing? Our online chat is open and we are also available by email at [email protected]! We remain available to better assist and help you receive your package as soon as possible.Thank you and see you soon! ???
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