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N
Rating: 2 out of 5
Hello very disappointed not to have received my article especially after validation of the sending, and why not to have more than 44 in push up pity Cordialement
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Customer reviews of Toxik3
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9,0
/10
Overall rating: 9,0 out of 10
Based on 1 912 published reviews
Reviews 1, 2 and 4 stars
Reset filtersB
Rating: 1 out of 5
I received a skirt instead of jeans that were frayed at the waist, and I'm not satisfied at all. I'm waiting to receive the jeans in question, I'm waiting, I'm waiting. First and last order, for sure.
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M
Rating: 1 out of 5
Unfortunately, the pants aren't long enough (for me, anyway).
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M
Rating: 1 out of 5
What is the article Thank you La reference
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C
Rating: 1 out of 5
Delivery more than 1 month . ANYTHING. Last time I bought from TOXIK3 . 1/10
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L
Rating: 4 out of 5
Good product quality. Correct delivery times
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C
Rating: 2 out of 5
The item is beautiful but doesn't fit. I am trying to make a return but the order number is refused .... Very complicated to return an item
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E
Rating: 1 out of 5
2 of the 3 were too big have requested a return but nothing decided yet
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M
Rating: 2 out of 5
Order process etc. was great, but the parcel arrived slightly opened and 1 part of the order was not (or no longer) inside. Therefore acceptance refused. Further process still unclear...
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A
Rating: 1 out of 5
I bought a size 36 which is at least a 38, and the fabric is not as soft as it looks in the photos.
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I
Rating: 2 out of 5
Did not meet my expectations I returned the package
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O
Rating: 1 out of 5
Pants too wide
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M
Rating: 4 out of 5
The pants are very good, only they had a very, very strong chemical smell. I had to wash them 2 times to get rid of the smell. I think it's also bad for the skin. Well, the application of these pants was probably not done properly and not with natural products. What a shame in 2024!
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C
Rating: 1 out of 5
I ordered a pair of pants that I never received. My order was cancelled without explanation.
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C
Rating: 1 out of 5
Delivery error on the modem ordered and an item is missing
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B
Rating: 4 out of 5
Yes, I really enjoyed my purchase from Toxik3 - one pair of great jeans that fit too big, which I'm going to exchange, and another pair of pants that don't fit, which I'm going to return. I'm also very satisfied with the site and my e-mail exchanges.
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C
Rating: 4 out of 5
Fast and careful delivery. The items were as described and of good quality.
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A
Rating: 4 out of 5
Compliant!
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J
Rating: 4 out of 5
Good value for money
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N
Rating: 4 out of 5
Good cut, good quality. Transport and delivery time ok.
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E
Rating: 4 out of 5
Swift delivery,pants as in picture.will order again recommend.
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J
Rating: 1 out of 5
I ordered a beautiful pair of white pants with green patterns (waves). Unfortunately, after the first wash, the patterns faded or even disappeared in places and I am left with a pair of white pants that now seem to be completely stained.
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Response from Toxik3
Hi Jennifer, thank you for taking the time to leave us your review! Here are the care instructions for the Viva Printed Pants, which you must follow to avoid this: "Machine washable at 30°C maximum. Turn pants inside out before washing. Close zips and buttons before washing. Wash in similar colors and iron inside out." This information has also been made available to you in the item description. ☺️
L
Rating: 4 out of 5
Good quality of pants, as described on the site
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D
Rating: 4 out of 5
Good product
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E
Rating: 2 out of 5
The article doesn't fit and I haven't received any return solution ...
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Response from Toxik3
Hello Emmanuelle, thank you for taking the time to write to us.☺️ Concerning returns, when an item does not suit you, you can directly access the return/exchange form on our site. If you encounter any problems in the process, please contact us by e-mail at [email protected] or via our online chat 🙂
M
Rating: 4 out of 5
I returned the pants because they're too stretchy, so they stuck to my skin and wrinkled a lot, even in the next size up. Apart from that, they're gorgeous in both color and fabric!
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Response from Toxik3
Hello Murielle, thank you for taking the time to leave us your review!💙 For your next purchases, we recommend that you write to us if you have any doubts about jeans sizes to better assist you in your choices.☺️ Each pair of jeans has its own particularity and compositions very often differ from one item to another. We also take the time to specify the composition of our items to help you choose the size that suits you best 😉
V
Rating: 4 out of 5
But unfortunately the size is too big so I will return it and recommend a size 34.
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A
Rating: 1 out of 5
my order was cancelled and refunded without any explanation.
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Response from Toxik3
Hello Anne-Claude, thank you for taking the time to write to us!💙 We are very sorry for this inconvenience and sincerely apologize, but when you placed your order we realized that your item was out of stock.😕 Hence the reason why we refunded you directly. 😊
D
Rating: 4 out of 5
Good quality jeans, perfect fit, it's just a shame to have to pay shipping costs for a fast delivery that doesn't arrive any faster than a normal delivery.
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C
Rating: 1 out of 5
I have not received my order
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A
Rating: 4 out of 5
I ordered one pair of blue and one pair of black pants and received 2 black ones, but I kept them...
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Response from Toxik3
Hello Anne, thank you for taking the time to leave us your review! 🥰 We are very sorry to hear that your items did not meet your expectations.😢 After checking, we noticed that you ordered a navy blue jean (very dark blue) and a black one. The Daily jean is a very dark navy blue jean, perhaps you've mistaken it for a black one.🤔 Nevertheless, you can proceed with an exchange if the color doesn't suit you!
In case of need, don't hesitate to email us at [email protected] or via our online chat!💙
In case of need, don't hesitate to email us at [email protected] or via our online chat!💙
B
Rating: 1 out of 5
Hello. I sent my parcel back for an exchange and I haven't heard from you.
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Response from Toxik3
Hello Beatrice, thank you for taking the time to leave us your review! ☺️Concernant returns, the delivery of your package may take longer. We invite you to follow up with the carrier of your return package. We'll let you know as soon as we receive your package. After verifications, we will proceed to an exchange or refund and you will be kept informed as well.🙂 We remain available if needed and wish you an excellent day! 💙
J
Rating: 1 out of 5
Hello, the pants are too tight for me. I wore them for one day and they didn't fit me at all...I'm surprised because I have size 40 jeans...they're the best!
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Response from Toxik3
Hello Joëlle, thank you for taking the time to leave us your review! ☺️ Concerning your push-up size, we're really sorry to hear that it doesn't meet your expectations. We recommend that for your next orders you write to us via our online chat or on our social networks in order to best assist you when choosing your size.💙 This is due to the fact that the comfort of each jean depends on its composition, so it is essential to take this factor into account. See you soon 🙂
C
Rating: 4 out of 5
High-quality clothing with a good fit
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C
Rating: 4 out of 5
Perfect clothing and delivery.
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N
Rating: 4 out of 5
Perfect, but I should have gone down a size.
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L
Rating: 4 out of 5
I ordered the old pink and received the khaki. It's such a mess. I'm going to keep it anyway, but I won't be ordering again.
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G
Rating: 1 out of 5
I haven't received my parcel yet, but I did receive one from another customer... which I had to resend!
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Response from Toxik3
Hello Guylene, thank you for taking the time to write to us. ☺️ We are very sorry to hear that you have received another order by mistake, we sincerely apologize for the inconvenience. 😕🙏 Don't worry about your order, we'll make sure you receive it as soon as possible! Don't hesitate to write to us at [email protected] if you need anything, we always take the time to deal with all our customers' requests. 💙
Thank you for your understanding 🙂
Thank you for your understanding 🙂
M
Rating: 4 out of 5
I did not receive the color I ordered.
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Response from Toxik3
Hello Marie-Jeanne, thank you for your feedback.☺️ Please write to us by e-mail or via our online chat and include supporting documents such as photos or videos of the item you have received please? We'll take the time to examine your request, and if your item doesn't suit you, it's possible to make a return or exchange by clicking here: https://www.toxik3.com/pages/faire-un-retour . Thank you and have a great day! 💙
A
Rating: 4 out of 5
Very good. Li reason a bit long
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Response from Toxik3
Hello Annie, thank you for your feedback! ☺️ Unfortunately, delivery times depend on the carrier you choose to deliver your package. Nevertheless, we can assist you in case of problems and recommend that you contact the carrier for more information about your delivery 🙂
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