Customer reviews of Toxik3

Hello Karen,We are delighted that you find our pants sensational and we thank you for discovering Toxik3. However, we understand your disappointment with the rapid extensibility of the pants after a day of use. This can indeed happen, especially when you choose a larger size in our stretch models.To guarantee the best shopping experience, we recommend that you contact us via online chat or email. Our team will be happy to provide you with personalized advice on the choice of sizes for certain items and to assist you as best as possible.We appreciate your return and are determined to offer you complete satisfaction. ??

Hello Sofie,We understand your concern about the delivery of your package to the wrong address, and we are sincerely sorry for the inconvenience this may have caused. We would like to assure you that we have responded to your problem by email and private message in order to resolve this situation as soon as possible.Please note that the tracking of packages and the resolution of delivery problems also depend on the procedures of the carriers. If the package is lost, it takes time to be resolved, because we must contact the carriers and follow their specific procedures.We understand your frustration and appreciate your patience during this process. We do everything possible to solve this problem and ensure you a positive shopping experience. Thank you for your understanding.

Hi Sophie,We are delighted that you were satisfied with the product, and we appreciate your positive feedback. We understand that the 7-day delivery time was longer than expected, and we are taking note of your experience to improve our services. If you have any other comments or specific concerns, please let us know. We're here to help. ??

Hi Krin,We take your comment regarding the unavailability of size 46 for certain jeans, including the Atik Metallic Coated Jeans, under advisement. We regret that this has affected your shopping experience. We are constantly adjusting our stock and take your feedback into consideration to improve our offering.If you have any further questions or if we can assist you in any other way, please do not hesitate to contact us. We appreciate your feedback. ??

Hello Fabienne,Thank you for contacting us. We are sorry to hear that you have not yet received your order. We would like to inform you that delivery times depend on the carriers. Please email us at [email protected] to find out more about the delivery status of your parcel. Thank you for your understanding.

Hello Mary,We are delighted to read that your order was delivered quickly and met your expectations. Your satisfaction is our priority, and we are grateful for your positive feedback. ??

Hello Mel, We are very sorry to hear that you have not yet received your parcel. We are here to help you solve this problem and our team is available by e-mail at [email protected] to assist you better. Please write to us and don't hesitate to give us all the details to help you.See you soon!

Hello Miranda, Thank you for writing to us.we are very sorry to hear that you have received the wrong size and that your order does not match.we invite you to visit our website www.toxik3.com to quickly proceed with a return or exchange.to better assist you, you can also email us at [email protected] or via our online chat.see you soon! ??

Hi Maryline, Thank you so much for your positive feedback on the great fit of our product! We're so glad you appreciate our attention to detail. If you have any other feedback or questions, please let us know. We're here to make your experience even better. ??

We sincerely regret, Angelique, that you did not receive the correct product. It's a shame you'd rather receive a refund than these beautiful pants! In any case, we accept responsibility and will immediately reimburse you for the shipping costs you have incurred.

Hi Naïke, We're delighted that you like our products. However, we are sorry to hear that the pants are rubbing off on your other clothes. We encourage you to carefully consult the labels and care instructions provided with the jeans, as well as on our website. This detailed information will help you to know how to wash your jeans without the risk of discoloration on other garments. If you have any further questions or need assistance, please do not hesitate to contact us. We're here to help. ??

Hello Doume, We're delighted that the product met your expectations and that delivery was quick. To ensure the best possible experience, we recommend that you consult our size guide before your next purchase. You can also contact us via our online chat or by e-mail at [email protected] for further assistance... This will help you choose the size best suited to your preferences. We appreciate your feedback and look forward to serving you again soon. ?

Hi Emilie, We're delighted that your recent discovery of our brand has been a positive one! See you soon for a new shopping experience with us.?

Hello Svetlana,Thank you for sharing your experience with us...First of all we understand your dissatisfaction and we would like to apologize for this error on your order.We will do what is necessary to deliver the right items for your next purchase.Good day.

Hi Val,We're delighted to hear that you love the pants! It's great to hear that you're happy with the quality. We take note of your preference for a high waist and would be delighted to help you find the perfect model for your next purchase.À bientôt??

Hello Euge,Thank you for your positive feedback on the quality of our products. Regarding the exception you encountered with one of the sizes, we recommend that you carefully consult our size guide when making your next purchases. If necessary, don't hesitate to contact us before placing your order, or if you prefer, you can make an exchange to obtain the correct sizes.

Hello Amandine,Thank you for your comments regarding the details and processing speed of your order. Your feedback is important to us, and we are taking note of your comments to improve our service. Your feedback is important to us, and we take note of your comments to improve our service. For any additional information or necessary adjustments, please do not hesitate to contact us via online chat or by e-mail at [email protected] day!

Hello Stéphanie,The e-mail of November 16, reminding you of the delivery details, was a response to your chat request on the same day, underlining our responsiveness.All delivery information is accessible on your account or directly on the Mondial Relay website thanks to the tracking number sent by e-mail when the parcel was dispatched. We apologize if you have not received our e-mails. It's a real shame you didn't contact us sooner so that we could simply help you. Please don't hesitate to come back to us if necessary.

Hello Lourdes, Thank you for your positive comments about our products. We are sorry for the inconvenience related to the delivery. Please note that delivery management is the responsibility of the carrier, and we recommend that you contact them directly to resolve this issue. Thank you for your understanding.good day!

Hello Angélique,We are very sorry to hear that your package has still not arrived, and we understand your frustration in this regard.We invite you to contact the carrier of the package for more information on the current location by providing your tracking number. In addition, please feel free to contact us via online chat to better handle the situation on our end. We remain available if needed. ??

Hello Anne-Laure,We appreciate your feedback on the jeans and regret that they are a little large. To remedy this, you have the option of making an exchange. Please go to our website to arrange this.Concerning order tracking, we would like to point out that delivery details depend on the parcel carriers.Thank you and have a nice day???

Hello Veronique,We are delighted that you find your skirt very pretty, comfortable and the perfect length! However, if the size does not fit perfectly, please do not hesitate to make an exchange.Belle journée ??

Hello Edith,Thank you for your feedback. We understand that you are waiting for information to proceed with a return before giving your final opinion. For prompt and accurate assistance, please contact us directly by email at [email protected] or via our online chat.We are here to help you with the return process.Please feel free to let us know of any additional concerns you may have.??See you soon!

Hello Michèle,Thank you for sharing your positive experience with our service.To rectify this, we offer you the possibility of proceeding with a return or exchange to find a product that perfectly matches your expectations, whether in terms of color or cut. Please do not hesitate to visit our website to arrange this.

Hello Nathalie,We're sorry that the Relay delivery system didn't work for you. To ensure a better experience, we would like to suggest that you use your workplace as your delivery address in the future. This will enable you to receive your orders directly at your workplace. We hope this option meets your preferences...?

Hello Julie,Thank you for sharing your satisfaction with your products. We understand your concern regarding the washing instructions for the crocodile skin pants.We would like to point out that for each item, we have set up care tips on our site, providing detailed information on how best to care for our products.If you have any further questions or need assistance, please do not hesitate to contact us. We're here to help.

Hallo Tanja,Het spijt ons echt dat je je bestelling nog niet hebt ontvangen.For more information about the delivery status you can contact us via our online chat or via [email protected] the order has already been shipped, we also suggest you to contact the shipper who is responsible for the package to get the necessary information for the contract, we are here to help you and to solve this situation as soon as possible. Tot ziens!

Hello Brigitte,We are sorry to hear that the delivery time was longer than expected. We understand your frustration. It is important to note that delivery times are not managed by us, but by our partner carriers. We advise you to contact them directly for more information about your next deliveries. Thank you for your understanding. ??

Hello Gaëlle,We're surprised to hear that the jeans don't meet your sizing expectations. Our push-up models are best-sellers, and we are committed to offering well-fitting and comfortable products.We would like to understand why the stretch slim jeans you ordered do not fit you. Could you please send us more details by e-mail to [email protected] so that we can guide you towards models more suited to your needs?

Hello Stephane, Thank you for taking the time to let us know. A logistical error with Mondial Relay caused delays for all shipments for the week beginning Monday October 16. Thanks to your reports, we have been able to identify and resolve the problem. Your order will be reshipped today. We would like to apologize for this unfortunate incident. In the future, please do not hesitate to contact us as soon as possible via online chat or at [email protected], where we are particularly responsive."

Hello Jani,Thank you for taking the time to give us your feedback.You can also make a return or exchange directly on our site.Our team remains available if needed by email and via online chat if needed.Beautiful day!

Hello Isabelle,Thank you for your positive feedback! We are delighted to hear that the product met your expectations and that you appreciated our fast delivery. Your satisfaction is our priority, and we are always here to offer you quality products and an efficient delivery service!

Hello Melie,We're sorry to hear that you've experienced a problem with our product after only three days of use.When you received the product, there were no holes above the pocket, which leads us to believe that this problem occurred after receipt. We take great care to ensure the quality of our products before we ship them, and we thoroughly inspect every item.It's possible that the hole occurred due to normal wear and tear or a particular event, such as an accidental snag. It may not be related to a manufacturing defect. However, we are concerned about your satisfaction and would like to find a solution to resolve this situation.we encourage you to contact us directly to discuss this issue in more detail.Thank you and have a great day.

Hello Valérie,We are delighted to see that your purchase meets your expectations. Our main objective is to satisfy you. If you have any further needs or questions, please do not hesitate to contact us. Thank you for your trust and support!

Hello Celine,Thank you very much for your positive feedback! We're delighted to hear that your purchasing experience was swift and that the quality of the product matches your expectations, as well as being in line with the photo.Our customers' satisfaction is our main concern, and we always strive to provide quality products and efficient service. Your comment encourages us to persevere on this path. Have a wonderful day!

Dear Isabelle,There is some confusion. We are Jeaner, and Toxik3 does not offer suitcases for sale. Could you please correct your note, which affects us unfairly? We thank you in advance and hope you will receive your suitcases in the next few days,

Hello Stéphanie,Thank you so much for your positive feedback! We are delighted that you are satisfied with your experience with our product. Quality, fit, and speed of delivery are very important to us, and we are delighted that we were able to meet your expectations.Your satisfaction is our priority, and we are committed to continuing to offer you quality products and fast delivery service with every order. Thank you again and have a wonderful day!

Hello Catherine,Thank you for your feedback. You took the right initiative in contacting us, as it is essential to respect deadlines in a returns process. I encourage you not to wait too long if you don't receive our emails in the future. In fact, we provide you with an online chat module for instant assistance, as well as a contact address, "[email protected]", to which we are much more responsive. We will immediately resend the return label to the e-mail address you provided at the time of purchase (but please check your spam folder if you can't find it).

Hello Véronique, thank you for taking the time to send us your comments. We sincerely apologize for the shipping error. You have acted wisely in contacting us regarding this matter, as it is indisputable that you should not bear the shipping costs. In order to provide you with a better experience in the future, and to ensure a rapid response to any questions you may have, we would like to remind you that we provide an online chat service on our website, as well as a dedicated e-mail address for our customers, "[email protected]". We are particularly responsive to these communication channels. ps: delivery is currently free until the end of the month.