Bonjour, Ravis de savoir que vous êtes satisfaite par nos produits ! Merci pour votre avis, il nous touche en plein coeur. ?? Bonne journée, L'équipe Toxik3 ??
M
M. A.
Rating: 5 out of 5
following a purchase from 11/04/2023
Never disappointed, I love it!
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2023
the jeans are super comfortable to wear i was worried about the size but the customer service is very reassuring and above all very reactive order delivered in just 4 days great......
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Response from Toxik3
Hello Brigitte, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
M
Monika B.
Rating: 5 out of 5
following a purchase from 04/04/2023
Great new jeans. Fast shipping within Europe! Thank you!
Response from Toxik3
Bonjour, Ravis de savoir que vous êtes satisfaite par nos produits ! Merci pour votre avis, il nous touche en plein coeur. ?? Bonne journée, L'équipe Toxik3 ??
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/03/2023
Read the terms and conditions carefully before making a second exchange! Because this return is at your expense ... You are provided with a return label, but your refund is charged (in my case of 6) and those without explanation.I had to ask why a partial refund ... and there I knew why.In addition, the sizes do not correspond at all to reality and are uneven.Return and refund very long.Personally, I will no longer recommend this site.
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Response from Toxik3
Hello,We're sorry you had problems with your order and exchange. However, we would like to point out that our return and exchange policies are clearly explained in our terms and conditions, which you accepted at the time of your purchase. What's more, we've also made this clear to you in our after-sales service several times, and even over the phone to explain the situation. Our exchange policy stipulates that only the FIRST exchange is free of charge, and that subsequent exchanges are at your expense. We provide a return label to facilitate the return process, but the cost of this return is charged to your refund.Regarding sizes, our sizes are European. We make every effort to provide accurate sizing information. We are sorry that you no longer wish to order from us. Sincerely,The TOXIK3 team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2023
1st order very satisfied! Quality products and perfect fit.
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
F
Fleur G.
Rating: 5 out of 5
following a purchase from 07/04/2023
Good value for money color and shape as ordered
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Response from Toxik3
Hello Fleur, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
F
Florent H.
Rating: 5 out of 5
following a purchase from 31/03/2023
Customer service saved my order: I'd made a mistake on the size and after a chat exchange, the order could be changed before the parcel was dispatched. My only small complaint: perhaps the account should allow me to cancel the order before it's dispatched.
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Response from Toxik3
Hello,We are delighted to hear that our customer service was able to help you with your order and resolve your issue quickly and efficiently. Regarding your suggestion, we understand your point of view and appreciate your feedback. We will take this suggestion into account to improve our service and policies. Have a nice day, the Toxik3 team?
L
Laurence R.
Rating: 1 out of 5
following a purchase from 13/04/2023
I placed a large order (8 jeans) on the Toxik3 website. After trying them on, only 2 fit and I sent back the 6 jeans I didn't want to keep (free return, they provide me with a Mondial Relay delivery note). Today, I've only been reimbursed for part of my return because they tell me they only received 4 jeans in this parcel and not 6. I obviously have no way of proving the contents of my parcel. And they don't seem to think that there could have been a mistake in their warehouse or with their logistics department. So it's all on me, without any justification or proof. It's theft, pure and simple. I'm still waiting, with great hope, for them to refund the rest of my return.
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Response from Toxik3
Hello,We are very sorry to hear that you have encountered a problem with your order and your return. We understand your frustration with this situation. We understand your frustration with this situation.Our return policy states that all items must be returned in their original condition, with the quantity indicated on the return and with all tags attached. We then inspect each returned item to ensure that it is in its original condition. We take your allegations of theft very seriously, but we cannot refund you for the 2 jeans without receiving them. We apologize for any inconvenience this may have caused you. Good day,The TOXIK3 team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2023
Good and beautiful products, easy exchange, delivery+- one week
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
G
Géraldine R.
Rating: 5 out of 5
following a purchase from 03/04/2023
Easy-to-navigate site. Presentation of items with mannequin. Very comfortable jeans.
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Response from Toxik3
Hello Géraldine, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
A
Alison
Rating: 5 out of 5
following a purchase from 31/03/2023
Easy website and goods arrived in a time manner despite Easter holidays
Response from Toxik3
Bonjour, Ravis de savoir que vous êtes satisfaite par nos produits ! Merci pour votre avis, il nous touche en plein coeur. ?? Bonne journée, L'équipe Toxik3 ??
M
Marie-joelle V.
Rating: 5 out of 5
following a purchase from 01/04/2023
I love jeans ?? but I'm often disappointed, waist not high enough, fabric not elastic enough, lack of choice in colors. Here, everything's OK, and I'm sure my next order will come very quickly.
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Response from Toxik3
Hello, Thank you for your opinion. Please note that we have high-waisted jeans on our website. Feel free to contact us via our chat on our website, if you have a question before placing an order. We can help you choose the right size for the model you've chosen. Have a nice day, the Toxik3 team?
C
Célia C.
Rating: 5 out of 5
following a purchase from 26/03/2023
Very satisfied with the products and delivery!
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Response from Toxik3
Hello Célia, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2023
very comfortable, high-quality jeans;
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
D
Domaine D.
Rating: 5 out of 5
following a purchase from 31/03/2023
These jeans are perfect, but size 40 is a bit big for me. I have to wear a belt, so I think it's better to go down a size because of their elasticity.
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Response from Toxik3
Hello, Thank you for your feedback. Please feel free to contact us via our chat on our website, if you have a question before ordering. We'll be able to help you choose the right size for the model you've chosen. Have a nice day, the Toxik3 team?
C
Christine B.
Rating: 5 out of 5
following a purchase from 22/03/2023
Fast delivery, good quality, good fit.
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2023
Pants still as good as ever despite the passing years, quality is thereCustomer service is top-notch and close to the customer
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
S
Seve M.
Rating: 5 out of 5
following a purchase from 28/03/2023
Hello, I ordered the wrong size, so I had to send my article back and I received a very, very professional service. Thank you for your patience.
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Response from Toxik3
Hello, Thank you for your opinion. Have a nice day, the Toxik3 team?
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2023
Quality clothing, fast delivery, never disappointed.
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Response from Toxik3
Hello Valérie, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
M
Monica S.
Rating: 1 out of 5
following a purchase from 26/03/2023
My order was not honored. I received a refund three days after my order without any explanation. POINT BARRE.je trouve cela vraiment bien léger.
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Response from Toxik3
Hello Monica,We are sorry to hear that your order could not be delivered due to a back order. We understand how frustrating it is not to receive your order on time. We are also taking steps to improve our communication with our customers in the event of stock availability issues. Once again, we apologize for this inconvenience and thank you for your understanding.have a nice day,The TOXIK3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2023
Satisfied.
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Response from Toxik3
Hello Stéphanie, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2023
The jeans are just perfect .... this is my 3rd order in just 1 month. I love !!!!
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Response from Toxik3
Hello Fabienne, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2023
Fast and careful shipping, beautiful pants, free returns
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Response from Toxik3
Hello Marion, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
S
Sophie P.
Rating: 5 out of 5
following a purchase from 12/03/2023
Compliant product and quick turnaround
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Response from Toxik3
Hello Sophie, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day,The Toxik3 team ??
C
Christine V.
Rating: 5 out of 5
following a purchase from 20/03/2023
I find the quality and good fit excellent.
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day,The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
Problem-free purchase, impeccable product quality and fast delivery.
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Response from Toxik3
Hello Magali, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day,The Toxik3 team ??
S
Sylvie L.
Rating: 5 out of 5
following a purchase from 17/03/2023
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Response from Toxik3
Hello Sylvie, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day,The Toxik3 team ??
M
Muriel
Rating: 5 out of 5
following a purchase from 16/03/2023
Super beige jeans, well cut and just right size
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Response from Toxik3
Hello Muriel, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day,The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2023
Very fast shipping, compliant products!
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Response from Toxik3
Hello Nathalie, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day,The Toxik3 team ??
S
Sandrine M.
Rating: 5 out of 5
following a purchase from 16/03/2023
Jean Very good quality good size I recommend this site go there with confidence customer service u top very responsive to various question
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Response from Toxik3
Hello Sandrine, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day,The Toxik3 team ??
A
Alison D.
Rating: 5 out of 5
following a purchase from 16/03/2023
Good after-sales service, quick response to emails
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Response from Toxik3
Hello Alison, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day,The Toxik3 team ??
C
Christelle P.
Rating: 1 out of 5
following a purchase from 02/02/2023
I bought 2 pairs of push-up jeans on their site, one of the 2 is already torn after a month at the back pockets, you can see on the photos I sent them that it's from the stitching, probably a manufacturing defect, I haven't worn them out in 1 month or worn them every day, the other pair has nothing wrong with it and yet it's the same jeans, just a different color, they didn't want to change it for me, it's my fault, they said, I pulled too hard on them lol, who are they kidding? I'm very disappointed, I won't be ordering again because the jeans are 49.90 and of poor quality, they just offered me a 30% discount but I don't want to buy another item if it's going to look the same as the jeans! I'd rather go elsewhere....
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Response from Toxik3
Hello Christelle, We understand your dissatisfaction, however we cannot do anything on a garment that has already been worn. You were offered a 30% discount on any item with no minimum purchase and no validity date. We're sorry to lose you as a customer, despite our best efforts to find an in-between solution. Moreover, "elsewhere" does not mean finding better comfort, and even less a refund on a product already worn. Good day, The Toxik3 team
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/03/2023
Beautiful items, but the sizes don't correspond at all to reality, which is a shame. Responsive customer service, serious site
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Response from Toxik3
Hello, Thank you for taking the time to share your experience with us following your order. Depending on the components and models, jeans sizes may vary. Please feel free to contact us via our chat on our website, if you have a question before placing your order. We'll help you choose the right size for the model you've chosen. Have a nice day, the Toxik3 team?
B
Béatrice F.
Rating: 5 out of 5
following a purchase from 12/03/2023
Very comfortable jeans Excellent value for money
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Response from Toxik3
Hello Béatrice, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
V
Voahangy E.
Rating: 5 out of 5
following a purchase from 16/03/2023
too happy with my purchase, perfect size, quality ok
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
L
Lucia G.
Rating: 5 out of 5
following a purchase from 14/03/2023
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Response from Toxik3
Hello Lucia, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
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Response from Toxik3
Hello Sylviane, We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
F
Françoise C.
Rating: 5 out of 5
following a purchase from 13/03/2023
Fast deliveryFast on-demand invoicingVery good
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Very successful first order
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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