Customer reviews of Toxik3

Thank you for your positive review,✨ we are delighted that you are satisfied! 😍

Hello Alexis,Thank you for taking the time to write to us. Concerning the tracking of your parcel, an email has been sent to you by our customer service department. We hope that the problem will be resolved quickly and that you will receive your parcel as soon as possible. Have a nice day!

Hello Ragna, ??Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you are pleased with the good quality, accurate sizing, and fast shipping of our products. ?We appreciate your support ! ??

Hello Colette, Thank you for taking the time to write to us! To answer your question, each boutique is free to display the prices of their choice. It's therefore normal for the prices we display to differ from one boutique to another. ?

Hi Janick, We're delighted that you find our jogging jeans comfortable and of high quality! We also appreciate your feedback on the elastic in the waistband. We would recommend that you go one size down next time. And if you have any doubts, please feel free to contact us via our online chat or by e-mail at [email protected]. Have a nice day!

Hi Fabienne, We're delighted that you liked one of the pants. However, we understand that the other one did not meet your expectations. If you need any further assistance, please do not hesitate to contact us. We're here to ensure your complete satisfaction.

Dear Sanne,We sincerely apologize for the error in sending the wrong item. This is not the experience we strive to provide. To resolve this promptly, please reach out to our customer support via email [email protected] with your order details. We are committed to correcting this mistake and ensuring your satisfaction.Thank you for bringing this to our attention.

Hello,We understand your disappointment about the delay in receiving your parcel. On our side, we make every effort to ship our orders quickly, and this situation is indeed abnormal. If you encounter any problems or if anything seems unusual, please do not hesitate to contact us immediately via our online chat or by e-mail at [email protected]. We're ready to take action to resolve the situation as quickly as possible.

Hello Evelyne, Thank you for writing to us! Please contact us by e-mail at [email protected] or via our online chat to better assist you. Thank you and see you soon!??

Hello Visitante, Thank you for writing to us! Could you please give us more details about the delivery problem you are experiencing? Our online chat is open and we are also available by email at [email protected]! We remain available to better assist and help you receive your package as soon as possible.Thank you and see you soon! ???

Hello Karen,We are delighted that you find our pants sensational and we thank you for discovering Toxik3. However, we understand your disappointment with the rapid extensibility of the pants after a day of use. This can indeed happen, especially when you choose a larger size in our stretch models.To guarantee the best shopping experience, we recommend that you contact us via online chat or email. Our team will be happy to provide you with personalized advice on the choice of sizes for certain items and to assist you as best as possible.We appreciate your return and are determined to offer you complete satisfaction. ??

Hello Sofie,We understand your concern about the delivery of your package to the wrong address, and we are sincerely sorry for the inconvenience this may have caused. We would like to assure you that we have responded to your problem by email and private message in order to resolve this situation as soon as possible.Please note that the tracking of packages and the resolution of delivery problems also depend on the procedures of the carriers. If the package is lost, it takes time to be resolved, because we must contact the carriers and follow their specific procedures.We understand your frustration and appreciate your patience during this process. We do everything possible to solve this problem and ensure you a positive shopping experience. Thank you for your understanding.

Hi Sophie,We are delighted that you were satisfied with the product, and we appreciate your positive feedback. We understand that the 7-day delivery time was longer than expected, and we are taking note of your experience to improve our services. If you have any other comments or specific concerns, please let us know. We're here to help. ??

Hello Fabienne,Thank you for contacting us. We are sorry to hear that you have not yet received your order. We would like to inform you that delivery times depend on the carriers. Please email us at [email protected] to find out more about the delivery status of your parcel. Thank you for your understanding.

Hello Mary,We are delighted to read that your order was delivered quickly and met your expectations. Your satisfaction is our priority, and we are grateful for your positive feedback. ??

Hello Mel, We are very sorry to hear that you have not yet received your parcel. We are here to help you solve this problem and our team is available by e-mail at [email protected] to assist you better. Please write to us and don't hesitate to give us all the details to help you.See you soon!

Hello Miranda, Thank you for writing to us.we are very sorry to hear that you have received the wrong size and that your order does not match.we invite you to visit our website www.toxik3.com to quickly proceed with a return or exchange.to better assist you, you can also email us at [email protected] or via our online chat.see you soon! ??

Hi Maryline, Thank you so much for your positive feedback on the great fit of our product! We're so glad you appreciate our attention to detail. If you have any other feedback or questions, please let us know. We're here to make your experience even better. ??

We sincerely regret, Angelique, that you did not receive the correct product. It's a shame you'd rather receive a refund than these beautiful pants! In any case, we accept responsibility and will immediately reimburse you for the shipping costs you have incurred.

Hi Naïke, We're delighted that you like our products. However, we are sorry to hear that the pants are rubbing off on your other clothes. We encourage you to carefully consult the labels and care instructions provided with the jeans, as well as on our website. This detailed information will help you to know how to wash your jeans without the risk of discoloration on other garments. If you have any further questions or need assistance, please do not hesitate to contact us. We're here to help. ??

Hello Karine, Thank you for sharing your experience with our products, and we're sorry to hear that the second pair of jeans you purchased during Black Friday did not meet your expectations in terms of quality, and we sincerely regret any inconvenience this may cause you. To ensure your complete satisfaction, we encourage you to return the product. We appreciate your understanding and trust in our brand. ??

Hello Doume, We're delighted that the product met your expectations and that delivery was quick. To ensure the best possible experience, we recommend that you consult our size guide before your next purchase. You can also contact us via our online chat or by e-mail at [email protected] for further assistance... This will help you choose the size best suited to your preferences. We appreciate your feedback and look forward to serving you again soon. ?

Hi Emilie, We're delighted that your recent discovery of our brand has been a positive one! See you soon for a new shopping experience with us.?

Hello Svetlana,Thank you for sharing your experience with us...First of all we understand your dissatisfaction and we would like to apologize for this error on your order.We will do what is necessary to deliver the right items for your next purchase.Good day.

Hi Val,We're delighted to hear that you love the pants! It's great to hear that you're happy with the quality. We take note of your preference for a high waist and would be delighted to help you find the perfect model for your next purchase.À bientôt??

Hello Euge,Thank you for your positive feedback on the quality of our products. Regarding the exception you encountered with one of the sizes, we recommend that you carefully consult our size guide when making your next purchases. If necessary, don't hesitate to contact us before placing your order, or if you prefer, you can make an exchange to obtain the correct sizes.

Hello Cécile,Thank you for sharing your experience with our jeans brand. We are delighted that you have been won over, even if we regret that the composition of the jeans received does not correspond to the one indicated on the site.For your next purchases, please do not hesitate to contact us directly if you are looking for jeans identical to the one you discovered in store. We'll be delighted to help you find the right reference and ensure that your choice matches your expectations.We appreciate your understanding and are here for any further assistance.Beautiful day?

Hello Stéphanie,The e-mail of November 16, reminding you of the delivery details, was a response to your chat request on the same day, underlining our responsiveness.All delivery information is accessible on your account or directly on the Mondial Relay website thanks to the tracking number sent by e-mail when the parcel was dispatched. We apologize if you have not received our e-mails. It's a real shame you didn't contact us sooner so that we could simply help you. Please don't hesitate to come back to us if necessary.

Hello Christine,We're sorry for the confusion regarding sizes. You can make a return or an exchange for the pants that do not fit. We also invite you to carefully consult our product descriptions and size guides to help you make the right choice for your next purchase. Have a nice day?

Hello Lourdes, Thank you for your positive comments about our products. We are sorry for the inconvenience related to the delivery. Please note that delivery management is the responsibility of the carrier, and we recommend that you contact them directly to resolve this issue. Thank you for your understanding.good day!

Hello Anne-Laure,We appreciate your feedback on the jeans and regret that they are a little large. To remedy this, you have the option of making an exchange. Please go to our website to arrange this.Concerning order tracking, we would like to point out that delivery details depend on the parcel carriers.Thank you and have a nice day???

Hello Veronique,We are delighted that you find your skirt very pretty, comfortable and the perfect length! However, if the size does not fit perfectly, please do not hesitate to make an exchange.Belle journée ??

Hello Edith,Thank you for your feedback. We understand that you are waiting for information to proceed with a return before giving your final opinion. For prompt and accurate assistance, please contact us directly by email at [email protected] or via our online chat.We are here to help you with the return process.Please feel free to let us know of any additional concerns you may have.??See you soon!

Hello Michèle,Thank you for sharing your positive experience with our service.To rectify this, we offer you the possibility of proceeding with a return or exchange to find a product that perfectly matches your expectations, whether in terms of color or cut. Please do not hesitate to visit our website to arrange this.

Hello Nathalie,We're sorry that the Relay delivery system didn't work for you. To ensure a better experience, we would like to suggest that you use your workplace as your delivery address in the future. This will enable you to receive your orders directly at your workplace. We hope this option meets your preferences...?

Hello Julie,Thank you for sharing your satisfaction with your products. We understand your concern regarding the washing instructions for the crocodile skin pants.We would like to point out that for each item, we have set up care tips on our site, providing detailed information on how best to care for our products.If you have any further questions or need assistance, please do not hesitate to contact us. We're here to help.

Hello Gaëlle,We're surprised to hear that the jeans don't meet your sizing expectations. Our push-up models are best-sellers, and we are committed to offering well-fitting and comfortable products.We would like to understand why the stretch slim jeans you ordered do not fit you. Could you please send us more details by e-mail to [email protected] so that we can guide you towards models more suited to your needs?

We thank you for your valuable feedback, and are delighted to hear that you like the pants. However, we are equally sorry to hear that the button on your leatherette pants has broken. To help us better understand the situation, we'd like to get more details from you. We will contact you by email at [email protected].

Hello Stephane, Thank you for taking the time to let us know. A logistical error with Mondial Relay caused delays for all shipments for the week beginning Monday October 16. Thanks to your reports, we have been able to identify and resolve the problem. Your order will be reshipped today. We would like to apologize for this unfortunate incident. In the future, please do not hesitate to contact us as soon as possible via online chat or at [email protected], where we are particularly responsive."