Customer reviews of Toxik3

Hello Julie, We are saddened by this sad note which in no way reflects our intentions. The -10% discount is not automatic. It's a welcome offer with a unique code sent by email when you join our Toxik3 circle. If you have difficulty receiving it (even after checking your spam) you can contact us by CHAT to help you! For the addict it is indeed regrettable, however once worn it is difficult to go back...We have however noted your mishap, a member of the team will contact you by email this week.We sincerely hope to be able to make up for it, as your comfort and the precision of the fit is our priority.Have a nice day, The Toxik3 team ??

Hello, it is of course possible to exchange your item free of charge. We are also at your disposal via our online chat module. Or, if you prefer, by email: [email protected], to help you find a model that might suit you better. We sincerely hope we can make it up to you, because your comfort and precision of fit is our priority.The Toxik3 team ??

Hello Marie Christine, We're sorry to hear that you were disappointed with the size of your jeans. Our T34 is the European size. You can still get your money back if the model(s) don't suit you. You can also contact us via our online chat module. Or, if you prefer, by email: [email protected], to help you find a model that might suit you better, should you wish to make an exchange. We sincerely hope we can make it up to you, because your comfort and precision of fit is our priority.The Toxik3 team ??

Hello Nadine,We're delighted to hear that you're satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??

Hello Marge! Thank you for your feedback, it helps us to improve on a daily basis so that we can offer you the best. We're aware of the problem you've encountered and we'll try to fix it as soon as possible! The Toxik3 team?

Hello, Thank you for taking the time to leave a review, it means a lot to us! We're delighted to hear that your pants suit you so well. ??beautiful day, the Toxik3 team ??

Hello, Thank you for your review ! We're glad to hear you're happy with your order. Have a good day, The Team Toxik3 ??

Hello Sylvie, We're sorry about this unfortunate event, your opinion will help us improve. I hope you're happy with your second pair of pants, which I'm sure are very pretty. See you soon, the Toxik3 team?

Hello Gwenaelle, Thank you so much! If you're satisfied, we are too. We're only as happy as our customers. ??have a nice day,The Toxik3 team ??

Hello, Thank you for taking the time to share your experience with us following your order. Depending on the components and models, jeans sizes may vary. Please feel free to contact us via our chat on our website, if you have a question before placing your order. We'll help you choose the right size for the model you've chosen. Have a nice day,The Toxik3 team ??

Hello Emmanuelle, Thank you for taking the time to share your experience with us following your order. We're sorry that the pants didn't suit you, and we hope that another item will make you happy! Please don't hesitate to contact us via our chat on our website, if you have any questions before placing your order. Our customers' satisfaction is very important to us, and we hope you'll find another item that will make you happy! Wishing you a wonderful day,Team Toxik3 ??

Hello Sylvie, we sent your parcel to Colissimo on the same day as your order, i.e. Thursday 15th September. It is regrettable to penalize all our efforts for a delay related to the Post Office. The latter also delivered your order today. We are available by chat module, e-mail ([email protected]) and even telephone for emergencies. Please contact us if necessary. We hope you like your clever jacket! The Toxik3 team

Hi Hélène, can you tell us which of your 3 jeans is missing? We'd also like to point out that the "Channé" model is a pair of jeans with a crumpled effect. They are folded to accentuate this effect, which remains rather discreet once worn... If you don't like it, we invite you to request a refund by filling in the "returns form" in the information bar on www.toxik3.com. We are available on the chat module, or by email at: [email protected]

Hello Patrick, Thank you for taking the time to share your experience with us following your order.Depending on the components and models, jeans sizes may vary. Please feel free to contact us via our chat on our website, if you have a question before placing an order. We'll be happy to help you choose the right size for the model you've chosen.Have a nice day, The Toxik3 team ??

Hello Isa,We're quite surprised by your message, as it's always possible to contact us via online chat, [email protected] or by phone at 0148337720. Our team always endeavors to respond quickly to customers who have questions or need assistance, and we currently have no pending after-sales requests. If your problem is still unresolved, please give us your contact details so that we can take action as quickly as possible. We hope to be able to provide you with complete satisfaction. Wishing you a pleasant evening,Team Toxik3

Hello Brigitte, thank you for your feedback. We hope to see you soon,Team Toxik3

Hello dear customer, thank you for your comment. Customer satisfaction is our priority at Toxik3. See you soon,The Toxik3 Team

Hello Mal, thank you for your feedback. We hope you're enjoying your jeans despite the fact that you're not totally satisfied with their push-up effect, and hope that your next pair of Toxik3 jeans will make you totally happy. We make sure to have very good delivery times so that you can enjoy your Toxik3 items as soon as possible. See you soon, Team Toxik3

Hi Sonia, we're sorry the short combination didn't work for you. We hope you enjoyed the tote bag all the same. Returns are very simple. Just go to our website www.toxik3.com and click on "returns form" in the information bar. All you have to do is follow the instructions. We remind you that returns are free of charge in metropolitan France and Belgium. We're also hoping to catch up with you on another model, so don't hesitate to contact a member of the team via the online chat to get personalized advice and help you make your choice. Hope to see you soon!

Hello Nicole, thank you for your feedback! We are delighted that you recommend us ;) A very nice day to you,Team Toxik3

Hello Sylvian, thank you for your feedback! It's a pleasure to hear of your satisfaction. See you soon! Team Toxik3

Hello Nathalie, thank you for your positive note despite this little mishap. We're glad you enjoyed your order. Please don't hesitate to come back to us via the online chat module, should other threads bother you in the future.Team Toxik3

Hello Anne,Thank you for your feedback! We're sorry the combination didn't suit you, and hope another item will :) We always strive to provide efficient and pleasant customer service, so it's a pleasure to hear of your satisfaction with this one! See you soon,Team Toxik3

Hello Carole, thank you for your kind feedback! We do our utmost to deliver our products quickly so that you can enjoy your Toxik3 jeans as soon as possible ;) See you soon! the Toxik3 team

Hello Karine, thank you for your feedback! We're sorry about our mistake, and thank you for your patience and understanding :) Customer satisfaction is very important to us, so we're delighted to hear that we were able to satisfy you! We hope to see you soon,The Toxik3 Team

Hello Brigitte,Thank you for your feedback, which will help us improve our services. We're sorry to hear about this email problem, and we'll do everything we can to solve it as soon as possible. We are also sorry that the item did not suit you. To return an item, please visit our returns form at https://toxik3.returnscenter.com/. All you need to do is enter your order number and your email address to obtain your prepaid return label. We remain available via Toxik3 chat or email ([email protected]) should you require further assistance. Customer satisfaction is very important to us, and we hope you'll find another item that will make you happy! Wishing you a wonderful day,The Toxik3 team

Hello Lescure, thank you for your positive review! It's a pleasure to hear that you are satisfied with our products. Have a nice day,The Toxik3 team

Hello Jocelyne, After checking your order with us, we can confirm that your parcel was delivered to your letterbox on April 8th. You can find your tracking number in your emails on the date of your order (Monday April 04, remember to check your spams if ever...) If you don't have your order in your possession, think about asking your neighbors if they haven't picked up this parcel or, as a last resort, contact your La Poste service with your tracking number if they have lost it. As we are not responsible for postal inconveniences (we sent the item under the appropriate conditions on the same day as your order), it's a pity that you should penalize us with such a bad mark for a problem that is not our responsibility, especially as your parcel is marked delivered on our side. Please do not hesitate to contact our online chat in this kind of situation so that we can inform you of the status of your order and resolve any logistical problems if they arise and if they are within our control. Have a nice day, the Toxik3 team

Hello Élodie, thank you for taking the time to leave us this heartwarming review. We hope you have a wonderful time in your Toxik3 jeans. See you soon, the Toxik3 Team.

Hello Julie, thank you for taking the time to tell us about your experience with your order. It sometimes happens that some items aren't right for everyone. But don't panic: if you're not satisfied, returns are free, so don't hesitate! Just use the returns form directly on the site. Please note that some items have more or less elastane, which is probably why some items fit you better than others... The Toxik3 team is available to answer any questions you may have via our online chat!

Hello Isabelle, we're delighted to read about your satisfaction with our product! We wish you many happy moments in your Team Toxik3 jeans.

Hello Sandrine. Thank you very much for taking the time to give us feedback on your experience with our store. We would like to remind you that returns are free of charge through our platform: https://toxik3.returnscenter.com/À Unless we have misunderstood your wording, we are sorry that you have had to pay for the return of these pants. If you mention the refund of the pants, it is normal that we refund you and if it is not already the case, we invite you to approach our teams on the Chat online site or by mail: [email protected]. Have a nice day. Team Toxik3.

Hello Laurence. Thank you very much for your feedback on your experience with our store. The question of the return form in the parcels will be discussed within our teams, thanks to you, future shopping experiences will undoubtedly be made easier. You were right to contact us for the return, otherwise, the form can be found at the bottom of the site or accessed via this link: https://toxik3.returnscenter.com/Nous Have a nice day and we hope to see you on our shop! Team Toxik3.

Hello Murielle, thank you for taking the time to tell us about your experience with our jeans. We hope very soon to extend our range of sizes to include jeans from 32 to 46, to satisfy all women and their morphologies. We hope to see you soon! Team Toxik3

Hello Claire, thank you very much for your honest review and your loyalty to the Toxik3 brand. We are truly sorry that the item you ordered did not meet your expectations, although we make a point of matching the visuals on the website to the actual products. A 1-star rating is indicative of a problem that needs to be resolved as soon as possible, and we are surprised to hear of such a great inconvenience with our products. Please let us know the reference number of your product so that we can investigate this visual problem. The satisfaction of our customers is our priority, so please contact us via the online chat or by email if you prefer ([email protected]) to re-establish this bond of trust between us. See you soon. The Toxik3 team

Thank you for taking the time to write your constructive review. It reinforces our desire to satisfy you even more: we're delighted that you're delighted with your products, and we're constantly looking for ways to improve. Your opinion will be incorporated into our product descriptions. Have a nice day, the Toxik3 team.

Hello Cécile, we're sorry to hear that you were disappointed with the cut of the jeans. As your note penalizes our brand, please note that it is still possible to obtain a refund if the model(s) do not suit you. Returns are free of charge. You can also contact us via our online chat module. Or, if you prefer, by email: [email protected], to help you find a model that might suit you better, should you wish to make an exchange. We sincerely hope we can make it up to you, because your comfort and precision of fit is our priority.

Hello Florence, thank you for your honesty and trust in our products! Color differences may be due to warmer tones in our lookbook photos than in the e-shop photos, where the colors are as close as possible to the product. Don't hesitate to contact us via our online chat so that we can discuss it if you don't like the item anymore... Have a nice day, the Toxik3 team.