Customer reviews of Toxik3

Hello Celine,Thank you very much for your positive feedback! We're delighted to hear that your purchasing experience was swift and that the quality of the product matches your expectations, as well as being in line with the photo.Our customers' satisfaction is our main concern, and we always strive to provide quality products and efficient service. Your comment encourages us to persevere on this path. Have a wonderful day!

Dear Isabelle,There is some confusion. We are Jeaner, and Toxik3 does not offer suitcases for sale. Could you please correct your note, which affects us unfairly? We thank you in advance and hope you will receive your suitcases in the next few days,

Hello Stéphanie,Thank you so much for your positive feedback! We are delighted that you are satisfied with your experience with our product. Quality, fit, and speed of delivery are very important to us, and we are delighted that we were able to meet your expectations.Your satisfaction is our priority, and we are committed to continuing to offer you quality products and fast delivery service with every order. Thank you again and have a wonderful day!

Hello Catherine,Thank you for your feedback. You took the right initiative in contacting us, as it is essential to respect deadlines in a returns process. I encourage you not to wait too long if you don't receive our emails in the future. In fact, we provide you with an online chat module for instant assistance, as well as a contact address, "[email protected]", to which we are much more responsive. We will immediately resend the return label to the e-mail address you provided at the time of purchase (but please check your spam folder if you can't find it).

Hello Rika,We are sorry to hear that you have not yet received your order and we understand your frustration. Please be advised that delivery times may vary depending on the destination country and the carrier used to deliver the packages.As a seller, we do our best to ship your orders quickly. However, once the package is picked up by the carrier, delays are beyond our control. Certain factors, such as customs restrictions, weather conditions or spikes in demand, can cause unforeseen delays.We strongly encourage you to use the carrier's package tracking feature to check the location of your order in real time. This allows you to track the journey and get accurate information on the delivery status.If you notice a major problem or excessive delay in the delivery of your package, please do not hesitate to contact us directly. We will do our best to help you and resolve the situation.Thank you and have a nice day.

Hello Nouera,Thank you for taking the time to let us know about your concern regarding the size of your jeans.We would like to remind you that we provide our customers with a size guide, accessible on our website, to help you make the best choice according to your preferences. In addition, our online support team is always on hand to answer any questions you may have about our products, including sizing details.Please note that we offer a wide range of sizes, from 36 to 46, to meet the most varied needs of our customers.If, despite our best efforts to provide you with the necessary information, the product does not meet your sizing expectations, you have the right to make a return or exchange, in accordance with our terms and conditions, which are detailed on our website in the "Making a return" section. We hope you find this information useful, and we remain at your disposal for any further questions or concerns you may have. Thank you and have a nice day.

Hello Magali,We're delighted to hear that our product has met your expectations perfectly! Thank you for your confidence and for your positive feedback.

Hi Cindy,We hope you like your new jeans! All our models are not necessarily thick. Jogg Jeans are especially stretchy and comfortable. If you're looking for another pair of jeans that's a little thicker, don't hesitate to contact us via online chat - we'd be delighted to help! The Toxik3 team.??

Hello, We sincerely apologize for the error in your order. Understanding that you received an incorrect size can be very frustrating and we are sorry for any inconvenience this may have caused.We take this issue seriously and are already working on a solution. We apologize for any confusion. We encourage you to contact our customer service department as soon as possible so that we can resolve this issue and arrange an exchange to send you the correct size.Have a nice day, The TOXIK3 Team

Hello, We're sorry to hear that you've experienced problems with our product sizes. Customer satisfaction is very important to us, and we take your feedback seriously. We would like to apologize for any inconvenience this may have caused. If you have any specific sizing concerns, please do not hesitate to contact us directly. We are here to help you find the best solution and improve your shopping experience. Have a nice day, The TOXIK3 Team ?

Hallo,Hartelijk dank voor uw positieve reactie! We are happy to hear that you found our service very helpful and that the shipping was fast for you. Uw tevredenheid is een grote beloning voor ons en we streven er altijd naar om uitstekende service en snelle verzendtijden te bieden.Goedendag,Het TOXIK3-team ??

Hello Christine, Thank you very much for your positive feedback! Your satisfaction is our priority, and we're delighted to hear that your shopping experience with us was swift and in line with the product descriptions.Bonne journée, L'équipe TOXIK3 ??

Hello Aurélie, We're sorry to hear that your order was not delivered on time, and we fully understand your frustration. We apologize for any inconvenience this may have caused you. We understand how important it is for you to receive your order quickly, and we are committed to resolving this issue as soon as possible. Have a nice day, The TOXIK3 Team

Hello,Thank you for sharing your experience with our brand! We're delighted to hear that you discovered our brand through your local store and that you were satisfied with the bermuda model.We constantly strive to offer quality products and we're happy to see that our bermuda shorts fit you so well.Have a nice day, The TOXIK3 team???

Re-bonjour Céline , As previously stated following your review already left once: We understand that this may be disappointing for you and apologize for any inconvenience caused. However, according to our return and exchange policy, we cannot exchange or refund an item that has been used or washed. We always listen to our customers and take their feedback into account to improve our products and services in the future. If you have any further questions or concerns, please do not hesitate to contact us. We're here to help in any way we can. Thank you for your understanding and patience. Good day, The TOXIK3 team

Hello Lara, Thank you for sharing your buying experience. We are happy to hear that your transaction went smoothly. We understand how important it is for our customers to be able to track the progress of their order, from confirmation to preparation and shipping. We take your feedback very seriously and will work to improve communication around order tracking. We will endeavor to provide more frequent and clearer updates on the status of your order in the future.Have a nice day, The TOXIK3 Team ??

Hello, We understand your frustration regarding the delivery time of your order. When you placed your order on Saturday June 3, we shipped on Monday June 5, the first working day after your purchase. We were able to meet our usual shipping deadlines. However, the carrier Mondial Relay encountered a delay in delivery, resulting in a longer-than-expected delay.On our website, we clearly indicate an estimated delivery time of 5 to 7 working days. This means that holidays and weekends are not included. We apologize for any confusion or misunderstanding regarding delivery times. Your satisfaction is important to us and we take your comments into consideration in order to improve our service.Good day, The TOXIK3 team

Hi Anaïs, we're sorry for the delay. It seems that several Monday orders were delayed. However, Mondial Relay normally delivers between 5 and 7 working days. Today, we will send you an e-mail via [email protected] to provide you with your tracking number again.

Hello Veronique, We sincerely apologize for the inconvenience caused by the delay of your order. We understand how frustrating this can be and would like to resolve this situation as soon as possible. We understand how frustrating this can be and would like to resolve this situation as quickly as possible.We will resolve this issue as quickly as possible and keep you informed of any updates regarding your order.We will do everything possible to rectify this situation and provide you with a positive shopping experience. Your satisfaction is very important to us, and we will do our utmost to resolve this issue quickly and efficiently.Good day, The TOXIK3 team

Hello,We sincerely thank you for your continued support and interest in our site. We will strive to maintain the quality of our services and continue to provide you with a pleasant experience.Good day, The TOXIK3 team ??

Hello,Thank you very much for taking the time to share your purchase experience with us. We are delighted to hear that you appreciated our fast delivery and that you were pleased with the quality of our product, especially the pretty purple color you chose.Regarding the size, we understand your feedback that it may be a little tight. However, we are happy to inform you that our jeans are designed with a stretch fabric, which ensures a better fit and greater comfort. We're delighted that you've noticed this feature.have a nice day, The TOXIK3 Team ??

Hello, Glad to know that you are satisfied with our products! Thank you for your review, it touches our hearts. Have a nice day, The Toxic3 team ??

Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??

Hello, We are very sorry for the inconvenience you have experienced.It is regrettable that your parcel was not delivered on time. We apologize for any inconvenience caused by the unavailability of the first relay point and the problems encountered with the Mondial Relay point subsequently chosen. We apologize for any inconvenience caused by the unavailability of the first relay point and the subsequent problems encountered with the Mondial Relay point chosen. We understand how upsetting this can be and we sympathize with you. We remain at your disposal for any further assistance. Have a nice day, The TOXIK3 team?

Hello, We are very sorry to hear that you have not yet received your order. We completely understand your frustration and sincerely apologize for any inconvenience this may have caused. After checking, your parcel has been in the relay point since May 23. Once your order has been confirmed, you will receive a tracking number by e-mail. You can check the progress of your order via this number. Good day, The TOXIK3 team

Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??

Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??

Hello, Glad to know you are satisfied with our products!?? Good day, The Toxik3 team ??

Hello,We are very sorry to hear that you have not yet received your order and that you have not received any delivery tracking information.We completely understand your frustration and sincerely apologize for any inconvenience this may have caused. We do our best to ensure fast and transparent delivery to all our customers. Once your order has been confirmed, you will receive a tracking number by e-mail. You can check on the progress of your order via this number. Good day,The TOXIK3 team

Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??

Hello,We are truly sorry to hear that you have not yet received your order and that you have not received delivery tracking information.We fully understand your frustration and sincerely apologize for any inconvenience. We do our best to ensure a ??prompt and seamless delivery to all of our customers.Once your order is validated, you will receive a tracking number by email. So you can check the routing of this one through the number.Good day,TOXIK3

Hello, We are very sorry to hear that you have not yet received your order and that you have not received any tracking information. We completely understand your frustration and sincerely apologize for any inconvenience this may have caused. We do our best to ensure fast and transparent delivery to all our customers. Once your order has been confirmed, you will receive a tracking number by e-mail. You can check on the progress of your order via this number. Good day, The TOXIK3 team

Hello, Thank you for your opinion. ?? Good day, The Toxik3 team ??

Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??

Hello,We are sorry to hear that you have not yet received your order. We invite you to contact us directly by email at [email protected] to obtain more information on the status of your order and to find a quick solution to your problem.We take customer satisfaction very seriously and will do everything in our power to resolve this problem and offer you the best possible shopping experience.Have a nice day, The TOXIK3 Team ??

Hello,We've read your review and understand your concern about the appearance of the models used in our images or advertising. However, we would like to emphasize that our models are not anorexic, and to characterize their body type in this way is an insult that can be damaging.We work with professional models who represent a variety of body types, and we attach great importance to promoting body diversity and inclusiveness. We recognize that standards of beauty can vary from one person to another, and we strive to take these different perspectives into account.it's essential to promote a positive body image and to respect each individual, regardless of their morphology. We encourage acceptance of all body types and are committed to representing diversity in our visuals.we are always open to constructive feedback from our customers, as it helps us to improve and better meet their expectations. If you have any other suggestions or concerns, please let us know.Have a nice day,The TOXIK3 team