Love the products. Not disappointed. Sizes well. Loyalty policy
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Response from Toxik3
Hi Kiki, We're delighted to hear that you love our products and that the size is just right for you. Customer satisfaction is our top priority, and we're glad you weren't disappointed. As for our loyalty policy, we're always delighted to reward our loyal customers. Please take a look at our special offers and exclusive benefits reserved for our loyal members. ????Thank you very much for your positive feedback, and we look forward to continuing to provide you with exceptional shopping experiences. ????
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Miranda N.
Rating: 1 out of 5
following a purchase from 27/11/2023
I am not satisfied with my purchase. I received the wrong size for what I ordered and have not yet received a reply to exchange for the correct size.
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Response from Toxik3
Hello Miranda, Thank you for writing to us.we are very sorry to hear that you have received the wrong size and that your order does not match.we invite you to visit our website www.toxik3.com to quickly proceed with a return or exchange.to better assist you, you can also email us at [email protected] or via our online chat.see you soon! ??
V
Vania G.
Rating: 5 out of 5
following a purchase from 29/11/2023
Nice item, fast shipping, I love it.
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Response from Toxik3
Hi Vania, Thank you very much for your kind words! We are delighted that you enjoyed your order and that you appreciated the speed of shipment......It is a pleasure to know that you love your new item. If you have any other needs or questions, please don't hesitate to contact us. We're here to provide you with an exceptional experience with every order. ????
A
Angé O.
Rating: 1 out of 5
following a purchase from 22/11/2023
I did not receive the product ordered and I have not been reimbursed for my entire purchase (including shipping! )
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Response from Toxik3
We sincerely regret, Angelique, that you did not receive the correct product. It's a shame you'd rather receive a refund than these beautiful pants! In any case, we accept responsibility and will immediately reimburse you for the shipping costs you have incurred.
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Francoise B.
Rating: 5 out of 5
following a purchase from 29/11/2023
Fast and efficient. Very happy with my purchase.
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Response from Toxik3
Hello Françoise, ????We are delighted to read that your purchasing experience was quick and efficient, and we sincerely thank you for your positive feedback. Customer satisfaction is our priority, and we are delighted that your purchase met your expectations. If you have any further needs or questions, please don't hesitate to contact us. We're here for you. ????
A
Anne M.
Rating: 5 out of 5
following a purchase from 27/11/2023
In spite of the choice of the relay parcel which is chosen after having paid, which can make freak out, good experience! quality of the pants extra, although the merchant folds remain printed! and that I find that the metallic coated push up that I ordered rather small! the 38 corresponds more to a 36! my size in all my other slim and skinny trousers.
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Response from Toxik3
Hello Anne Marie, ????We are delighted that despite the choice of the relay point, your experience was positive, and we thank you for your feedback on the quality of the pants... We regret that the size of the metallic coated pants did not meet your expectations! Thank you for your valuable feedback. ????
B
Brigitte
Rating: 5 out of 5
following a purchase from 27/11/2023
Top-quality, value-for-money jeans with just the right amount of stretch and perfect fit.
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Response from Toxik3
Hello Brigitte, We're delighted to hear that you like our jeans and find the value for money to be top-notch. It's a pleasure to know that the fit and stretch level meet your expectations. Thank you for sharing your positive experience with us! Don't hesitate to come back to us if you have any other comments or needs. We are here to provide you with the best possible service. ????
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Very good quality at very reasonable prices. The shipment took four days, very fast!
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Response from Toxik3
Dear Marta, "We sincerely appreciate your positive feedback and are pleased to know that our products meet your expectations in terms of quality and price. We are also happy to know that the delivery was fast and efficient, in only four days. We value your feedback and are committed to always providing you with the best shopping experience. If you need any future assistance or have any questions, please don't hesitate to contact us?
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Nelly C.
Rating: 5 out of 5
following a purchase from 27/11/2023
I ordered 2 pairs of velvet pants and they are perfect! This is the second time I've ordered and I'm delighted!
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Response from Toxik3
Hello Nelly, We're delighted to receive your positive feedback, and it's a pleasure to know that your two pairs of velvet pants met your expectations in terms of material, size and delivery time. We are grateful for your loyalty and delighted to count you among our satisfied customers. Thank you for telling us about your satisfaction, and we look forward to serving you again with your next orders. ?
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Linda V.
Rating: 5 out of 5
following a purchase from 25/11/2023
Fast delivery , items received as described .
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Response from Toxik3
Hello Linda, We are delighted that you have appreciated our fast delivery service and that the items you have received correspond to your expectations. Your satisfaction is our priority, and we are grateful for your positive feedback!??
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Mrs S.
Rating: 5 out of 5
following a purchase from 24/11/2023
Fast delivery, excellent product, perfect size, good advice, very pleasant to wear.
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Response from Toxik3
Hello Sarah, We are delighted to read your positive comment! Thank you very much for your encouraging words. We are pleased that our shipment was fast, that the product fit you perfectly, and that our advice was helpful. It's very gratifying to know that our products are appreciated and pleasant to wear. ??
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G M.
Rating: 5 out of 5
following a purchase from 26/11/2023
Fast delivery and item as described
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Response from Toxik3
Hi Montanos, thank you very much for your positive feedback! We are delighted that the delivery was fast and that the item met your expectations. Your satisfaction is our priority, and we hope to offer you the same pleasant experience for your next purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
Fast delivery, good product, I took a size down, perfect.
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Response from Toxik3
Hello Stephanie? we're delighted to read your positive feedback! Thank you for your confidence. We are happy that the delivery was fast, that the product corresponds to your expectations and that the chosen size is perfect for you. ??
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Good value for money. Cut and color as in photo. I recommend
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Response from Toxik3
Hello Haberstroh, Thank you so much for your praise and recommendation! We're delighted that you found our product to meet your expectations in terms of value for money, fit and color... It's always a pleasure to know that our customers are satisfied...?
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
The jeans fit perfectly and the gold color is crazy I love itDelivery correct
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Response from Toxik3
Hi Myriam, We're delighted to read your positive feedback! It's a pleasure to know that the jeans fit you perfectly in terms of size and that you love the gold color... Your satisfaction is our priority, and we hope that the jeans bring you as much pleasure in wearing them as we had in creating them...?
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Movtchan S.
Rating: 1 out of 5
following a purchase from 19/11/2023
Order received with wrong pentalons; I ordered 3 pentalons size 44 and received 4 pentalons size 38-40! I had to wait 40 minutes at the relay point to receive the package AND all for the wrong items! I'll send it to you right away!
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Response from Toxik3
Hello Svetlana,Thank you for sharing your experience with us...First of all we understand your dissatisfaction and we would like to apologize for this error on your order.We will do what is necessary to deliver the right items for your next purchase.Good day.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Good indications of the size, because for the older models I have 36 and not 38. Apparently it fits smaller now, as I'm wearing the other three still in 36.Perfect delivery after a short time.Great!
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Response from Toxik3
Thank you very much for your positive feedback! We're delighted that you found our sizing guidelines useful. ??have a nice day!
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Mireille M.
Rating: 5 out of 5
following a purchase from 18/11/2023
I confirm my 5 stars ?? ?? ?? ?? ???. Very nice article. Beautiful and of good quality. Merci beaucoup. Bonne journée.
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Response from Toxik3
Hello Mireille,We appreciate your feedback. We can't wait for you to receive your latest pants and hope they fully meet your expectations. If you have any concerns or questions during this process, please do not hesitate to contact us.Beautiful day!
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Anne M.
Rating: 5 out of 5
following a purchase from 22/11/2023
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Response from Toxik3
Hello Anne,Thank you very much for taking the time to leave us your opinion! Have a nice day?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Well-tailored jeans that are super comfortable to wear
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Response from Toxik3
Hi Sebastien,We're delighted that you like our jeans and that they fit you well... Your satisfaction is our priority, and we're grateful for any positive feedback on the comfort of our products!
M
Michele A.
Rating: 5 out of 5
following a purchase from 21/11/2023
Items as describedFast delivery to relay point
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Response from Toxik3
Hello Michele,Thank you very much for your positive feedback! Have a nice day?
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2023
The well-tailored pants are pleasant and light to wear.
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Response from Toxik3
Hello JG,We are delighted that our pants fit you perfectly and offer you a pleasant and light comfort.Your satisfaction is our priority, and we are grateful for your positive feedback.Beautiful day!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Product corresponds to demand and needs. Quick delivery.
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Response from Toxik3
Hello Vanessa,Thank you very much for your positive review! We are delighted that the product met your expectations and your needs.Beautiful day?
C
Catherine S.
Rating: 5 out of 5
following a purchase from 12/11/2023
Good quality, fast delivery as always
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Response from Toxik3
Hi Catherine, we're delighted to hear that you liked the quality of our products and that the delivery met your expectations. Thank you for your positive feedback, it's a pleasure to provide you with a satisfying experience. ??
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Anne B.
Rating: 5 out of 5
following a purchase from 18/11/2023
Perfect fit! Very well cut, great quality jeans and incredible comfort ???? great find!!!
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Response from Toxik3
Hello Anne,Thank you very much for your positive feedback on our jeans...We are delighted to hear that our products fit well and are very comfortable for you! Beautiful day ??
C
Celine D.
Rating: 5 out of 5
following a purchase from 17/11/2023
Fast shipping and delivery. The pants are of good quality, do not relax as the day goes on. Mind the sizing, I went one size down from the size guide and thankfully so, otherwise they would have been too big.
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Response from Toxik3
Hello Celine,Thank you for your positive feedback on the fast shipping and quality of our pants. We are delighted that you are satisfied with your purchase... Concerning the size, we appreciate your advice to take one size smaller than the size guide. But we still recommend that you contact us via our online chat to get better assistance for your next shopping trip! We would like to stress the importance of carefully consulting our size guide to ensure the best fit for our products.
J
Jose S.
Rating: 5 out of 5
following a purchase from 11/11/2023
The site is very pleasant...my package arrived quickly and in excellent condition...unfortunately one of the jeans didn't fit and I had to return it...but I really recommend the site.
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Response from Toxik3
Hello Jose,We are delighted to read your positive feedback on our site and to know that your parcel arrived quickly and in excellent condition.??we are however sorry to hear that one of the jeans didn't fit you.to improve your experience, please don't hesitate to contact us for advice on sizing or to explore other options!!Beautiful day??
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Sylviane O.
Rating: 5 out of 5
following a purchase from 15/11/2023
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Response from Toxik3
Hello Sylviane, We're delighted that our jeans met your expectations! Thank you so much for your positive feedback. If you have any other comments or needs, please don't hesitate to let us know... We are here to provide you with an exceptional experience with every purchase... ?
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 09/11/2023
The order arrived very quickly and even though I didn't keep the items (one was too big and the other too short) I was reimbursed without a hitch!
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Response from Toxik3
Hello Isabelle, We are delighted to hear that you enjoyed the speed of delivery. We're sorry that you weren't completely satisfied with the items in terms of size, but we're happy to hear that the refund process went smoothly. ??
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Madeleine P.
Rating: 5 out of 5
following a purchase from 09/11/2023
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Response from Toxik3
Hello Madeleine, We're delighted to receive your positive feedback! Thank you very much for your kind words. If you have any other comments or needs, please don't hesitate to contact us. ?
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Sandrine F.
Rating: 5 out of 5
following a purchase from 14/11/2023
Delivery in good time and glad that the pants ordered are the right size....
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Response from Toxik3
Hi Sandrine, Thank you very much for your positive feedback! We're delighted to hear that delivery was made in a timely manner and that the pants you ordered are the right size. Customer satisfaction is our top priority, and we're delighted that your shopping experience lived up to your expectations. ?
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Nicola R.
Rating: 5 out of 5
following a purchase from 13/11/2023
Really amazed with the toxic3 clothes i got, confy, awesome and fit perfectly.
Response from Toxik3
Hello Nicola, ??Thank you so much for your kind words! We're thrilled to hear that you're amazed by the clothes you received.??Your satisfaction is our top priority, and we look forward to continuing to provide you with stylish and comfortable pieces in the future.??
S
Stéphanie D.
Rating: 1 out of 5
following a purchase from 19/11/2023
Order never received !!!!Mail sent on 16.november to tell me that my parcel arrived on 7!!!!! And not even able to give the code to retrieve it. So the.package.was.returned!!! But they were able to collect the money !!!! I'm waiting for my refund of almost 90euros!!!!
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Response from Toxik3
Hello Stéphanie,The e-mail of November 16, reminding you of the delivery details, was a response to your chat request on the same day, underlining our responsiveness.All delivery information is accessible on your account or directly on the Mondial Relay website thanks to the tracking number sent by e-mail when the parcel was dispatched. We apologize if you have not received our e-mails. It's a real shame you didn't contact us sooner so that we could simply help you. Please don't hesitate to come back to us if necessary.
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Alicia A.
Rating: 5 out of 5
following a purchase from 11/11/2023
Pants of excellent quality, they're incredible... the exorbitantly priced pants of big brands are over for me.
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Response from Toxik3
Hello Alicia, We are delighted that our pants have met your expectations in terms of quality. At Toxik3 Paris, we strive to provide exceptional products at affordable prices. Your satisfaction is our priority, and we are delighted to count you among our satisfied customers.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2023
Great jeans, great fit, fast delivery
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Response from Toxik3
Hello Christine, We are delighted that our jeans have met your expectations in terms of fit, and we thank you for sharing your satisfaction. See you soon for a new shopping experience with us!
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Sophie V.
Rating: 5 out of 5
following a purchase from 10/11/2023
Very comfortable jeans. Take your usual size.
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Response from Toxik3
Hi Sophie, We are delighted that you found our jeans very comfortable and aesthetically pleasing! Thank you for sharing your positive experience with us?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2023
Very satisfied with this new purchase, I have just bought my 5th pair of jeans from the brand on the site, beautiful jeans, very comfortable and quality.
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Response from Toxik3
Hello Fatima, we are delighted to read your positive feedback! Thank you so much for choosing our brand for your 5th pair of jeans. ????We are happy that our products meet your expectations in terms of beauty, comfort and quality. Your satisfaction is our priority, and we are grateful for your loyalty. ??
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Edith P.
Rating: 1 out of 5
following a purchase from 07/11/2023
I'm waiting for a reply so that I can give a favourable opinion.
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Response from Toxik3
Hello Edith,Thank you for your feedback. We understand that you are waiting for information to proceed with a return before giving your final opinion. For prompt and accurate assistance, please contact us directly by email at [email protected] or via our online chat.We are here to help you with the return process.Please feel free to let us know of any additional concerns you may have.??See you soon!
P
Philibert S.
Rating: 5 out of 5
following a purchase from 31/10/2023
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Response from Toxik3
Hi Stephanie, Thank you very much for your positive feedback on the fit and quality of our products. It's a pleasure to know that you are satisfied with your experience.?
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Ségolène G.
Rating: 5 out of 5
following a purchase from 07/11/2023
Perfect, fast delivery, items match image and expectations.
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Response from Toxik3
Hello Ségolène, We are delighted to read your positive feedback! Thank you so much for your compliments on our fast delivery and the fact that our products met your expectations. ?.. It's a great source of satisfaction for us to know that you had a perfect experience. ?..
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