Model identical to the photo unfortunately I would have been at my advantage with a size 34If I have to keep it there will be a need for alterations. Complicated though, it's a very nice jacket. Are you going to have smaller sizes in your next models so that I can remain a customer? I really hope so.
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Cindy M.
Rating: 4 out of 5
following a purchase from 19/08/2023
I was expecting slightly thicker pants.
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Response from Toxik3
Hi Cindy,We hope you like your new jeans! All our models are not necessarily thick. Jogg Jeans are especially stretchy and comfortable. If you're looking for another pair of jeans that's a little thicker, don't hesitate to contact us via online chat - we'd be delighted to help! The Toxik3 team.??
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Geraldine P.
Rating: 2 out of 5
following a purchase from 21/08/2023
I find that between the order and delivery it's radio silence. I'm not used to that on other sites, they're more communicative.
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Response from Toxik3
Hello Géraldine, We're sorry that you didn't receive any of our automatic emails, as we don't usually do that, but we're still a little disappointed with this score? On the other hand, we were very responsive to your requests by email and on the online chat. Good day, the Toxik3 team.??
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Christine H.
Rating: 3 out of 5
following a purchase from 04/08/2023
Great jeans, no problems with sizing. So no returns so far. It's just the supposed free shipping. I'm not sure I got it on my last order. Too bad
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Response from Toxik3
Hello, We're delighted to hear that you're happy with our jeans and that you haven't had any problems with sizing. Your satisfaction is our priority, and we're pleased that our products meet your expectations. Your satisfaction is our priority, and we are pleased that our products meet your expectations.Regarding free shipping, we regret that you encountered problems with your last order. We apologize for any misunderstanding or confusion that may have arisen regarding this offer. We encourage you to contact us directly so that we can resolve this situation and ensure that you receive the appropriate offer. Good day, The TOXIK3 Team ?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2023
El producto me gusta aún aun no tengo experiencia para opinar sobre la calidad del mismo.Creo que se puede mejorar el plazo de entrega.Hice la compra el 2 de Agosto y ha llegado el 18 de Agosto.
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Response from Toxik3
Good morning, Thank you for sharing your product review. We are glad to hear that you like it, even if you haven't had enough experience yet to judge its quality. We hope the product will continue to satisfy you as you use it more.We understand your concerns about delivery time. We constantly strive to improve our delivery times to provide a better experience for our customers. We would like to apologize for any inconvenience the extended delivery time may have caused in this specific case. We will take your comments into consideration to further improve our services.Good morning, The TOXIK3 team ??
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Gilda F.
Rating: 3 out of 5
following a purchase from 03/08/2023
When I received my parcel, it was the wrong size. Ordered a 38 and received a 36! Exchange request in progress, we'll see what happens next.
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Response from Toxik3
Hello, We're very sorry about the size error in your order. Your satisfaction is very important to us, and we understand how disappointing it can be to receive an item that doesn't meet your expectations. Our team is working hard to resolve this situation quickly and efficiently. If you have any further questions or concerns, please do not hesitate to contact us. Your experience is important to us, and we are here to help you resolve this issue to your satisfaction. Have a nice day, TOXIK3 team?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2023
Many returns due to wrong sizes
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Response from Toxik3
Hello, We're sorry to hear that you've experienced problems with our product sizes. Customer satisfaction is very important to us, and we take your feedback seriously. We would like to apologize for any inconvenience this may have caused. If you have any specific sizing concerns, please do not hesitate to contact us directly. We are here to help you find the best solution and improve your shopping experience. Have a nice day, The TOXIK3 Team ?
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Peter S.
Rating: 4 out of 5
following a purchase from 25/07/2023
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Response from Toxik3
Hallo,Hartelijk dank voor uw positieve reactie! We are happy to hear that you found our service very helpful and that the shipping was fast for you. Uw tevredenheid is een grote beloning voor ons en we streven er altijd naar om uitstekende service en snelle verzendtijden te bieden.Goedendag,Het TOXIK3-team ??
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/07/2023
The delivery was late, and delivered to a 'delivery depot" where I had to collect the item - instead of the package being delivered to my home which was more convenient.
Response from Toxik3
Hello,Thank you for taking the time to share your review regarding your delivery experience. First of all, we would like to sincerely apologize for the delay in delivery you experienced and the inconvenience this may have caused.We fully understand that you would have preferred the package to be delivered directly to your home, which would have been more convenient for you. Unfortunately, it appears there was a problem with the delivery process which resulted in the item having to be collected from the delivery depot.We take your feedback very seriously and will investigate this delivery issue to understand what happened and prevent it from happening again in the future.Good day,The TOXIK3 team
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Christine B.
Rating: 4 out of 5
following a purchase from 04/07/2023
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Response from Toxik3
Hello Christine, Thank you very much for your positive feedback! Your satisfaction is our priority, and we're delighted to hear that your shopping experience with us was swift and in line with the product descriptions.Bonne journée, L'équipe TOXIK3 ??
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2023
Disappointed by the push up side which is not push up.the jeans have no hold they slide and the cut of the lower leg is not like on the photos.the color also is not faithful to the photos, we expected red and not burgundy.
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Response from Toxik3
Hello, We sincerely apologize if the push-up side did not meet your expectations. We do our best to provide accurate descriptions of our products, but we understand that expectations can vary from one person to another. As for the fit of the jeans and their cut at the bottom of the leg, we are sorry that it did not correspond to what you expected. Good day, The TOXIK3 team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2023
I found out about this brand through my store and as I no longer had this model already taken from it, I decided to order them as they fit too well (bermuda shorts).
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Response from Toxik3
Hello,Thank you for sharing your experience with our brand! We're delighted to hear that you discovered our brand through your local store and that you were satisfied with the bermuda model.We constantly strive to offer quality products and we're happy to see that our bermuda shorts fit you so well.Have a nice day, The TOXIK3 team???
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Louise D.
Rating: 3 out of 5
following a purchase from 02/06/2023
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Response from Toxik3
Thank you Louise for your informative comment. Indeed, the CAO printed pants are coated to give them a waxed look. Because of this extra layer, the pants have limited elasticity, giving them a very fitted feel. Thank you for taking the time to write this review. Please feel free to get back to us via online chat or e-mail ([email protected]) if you have any questions.
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Lara B.
Rating: 4 out of 5
following a purchase from 29/05/2023
Good transaction but a small problem with the order status update. The site doesn't update the order status, so we don't know whether the order has been confirmed, prepared and dispatched.
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Response from Toxik3
Hello Lara, Thank you for sharing your buying experience. We are happy to hear that your transaction went smoothly. We understand how important it is for our customers to be able to track the progress of their order, from confirmation to preparation and shipping. We take your feedback very seriously and will work to improve communication around order tracking. We will endeavor to provide more frequent and clearer updates on the status of your order in the future.Have a nice day, The TOXIK3 Team ??
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2023
I ordered a pair of jeans. For the order of these jeans was offered a bag, which to my surprise was missing. I'm very disappointed...
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Response from Toxik3
Hello Veronique, Thank you for sharing your shopping experience with us, and we're sorry to hear that you did not receive the bag that came with your jeans order. We understand your disappointment and sincerely apologize for this oversight. We apologize for the inconvenience and appreciate your understanding. Your satisfaction is our priority, and we will do our utmost to remedy this situation and provide you with a positive shopping experience. Good day, The TOXIK3 team ?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2023
Pleasant discovery of this site...Great selection of items, fast shipping, careful packaging...I will continue to be interested ...
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Response from Toxik3
Hello,We sincerely thank you for your continued support and interest in our site. We will strive to maintain the quality of our services and continue to provide you with a pleasant experience.Good day, The TOXIK3 team ??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2023
Fast delivery, nice quality, nice color ( purple)Size a little tight, but stretches Overall: good
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Response from Toxik3
Hello,Thank you very much for taking the time to share your purchase experience with us. We are delighted to hear that you appreciated our fast delivery and that you were pleased with the quality of our product, especially the pretty purple color you chose.Regarding the size, we understand your feedback that it may be a little tight. However, we are happy to inform you that our jeans are designed with a stretch fabric, which ensures a better fit and greater comfort. We're delighted that you've noticed this feature.have a nice day, The TOXIK3 Team ??
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Xp B.
Rating: 4 out of 5
following a purchase from 16/05/2023
The customer service replied very quick and accurate on my questions about the width of the flare after shortening 5 centimeter of the jeans! Very soft and comfortable fabric and the size 36 was perfect!
Response from Toxik3
Hello, Glad to know that you are satisfied with our products! Thank you for your review, it touches our hearts. Have a nice day, The Toxic3 team ??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2023
Good price and quality and expected delivery time.
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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Jennifer E.
Rating: 4 out of 5
following a purchase from 14/05/2023
Satisfied with the product and delivery. I would definitely order again!
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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Corinne A.
Rating: 4 out of 5
following a purchase from 28/04/2023
1st order on the site, the Article corresponds exactly to the photograph and of good quality, fast delivery
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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Suzanne V.
Rating: 4 out of 5
following a purchase from 30/04/2023
pants meeting my expectationsbut delivery time a little long
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Response from Toxik3
Hello, Glad to know you are satisfied with our products!?? Good day, The Toxik3 team ??
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Marie-jose M.
Rating: 4 out of 5
following a purchase from 04/05/2023
Fast deliveryConforms to orderSize a little smallPackaging very neat
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/04/2023
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Response from Toxik3
Hello,We are sorry to hear that you have experienced problems with the shape of the jeans after the first wash. We strive to select high quality materials for our products to ensure optimum durability, however, it is possible that variations in care, washing techniques or other factors may affect the shape of a garment, even if it is of good quality. We recommend that you carefully follow the washing instructions supplied with the jeans to minimize any risk of distortion.Have a nice day, The TOXIK3 team
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Carels M.
Rating: 4 out of 5
following a purchase from 19/04/2023
When my order was delivered, a pair of pants was missing. The pants were sent immediately.
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Response from Toxik3
Hello, Thank you for your opinion. ?? Good day, The Toxik3 team ??
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2023
Although I love the pants, unfortunately they wear out very quickly and get holes in them :( very unfortunate but apart from that they are nice
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Response from Toxik3
Hello,Thank you for sharing your review with us. We are happy to hear that you love the pants, but we are also sorry to hear that you experienced premature wear and tear.We place great importance on the quality of our products and we are disappointed to hear that the pants you purchased did not meet our standards for durability. Our sincere apologies for any inconvenience this may have caused.Good day,The TOXIK3 team
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Jousse C.
Rating: 4 out of 5
following a purchase from 25/04/2023
Well-fitting, comfortable jeans. For petite girls like me, these tops (156)cm in length are perfect.
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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Florence P.
Rating: 2 out of 5
following a purchase from 27/04/2023
I always take the same size pants and this time the jeans I chose are too small, whereas the jeans I bought recently still fit. What's more, the quality of the fabric has nothing to do with it. What's the problem?
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Response from Toxik3
Hello,We're sorry to hear that the jeans you've chosen don't meet your expectations. We understand that this can be frustrating, especially if you have purchased the same size pants from us in the past.Our production team strives to maintain high quality standards for all our products, however it is possible that there has been a variation in the fit or size of this particular pair of jeans. It is also possible that the fabric used for these jeans is different from that used for the pants you have recently purchased, which could explain the difference in size and fabric.We care about your satisfaction and would like to help you find a solution. We can offer you to return the jeans for an exchange or refund, or if you prefer, we can help you find another size that might fit better.Please don't hesitate to contact us with your preferences, we'll be happy to help.Good day,The TOXIK3 team ??
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/04/2023
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Response from Toxik3
Hello, We understand that you are anxiously awaiting your order. Delivery times may vary depending on a number of factors, including public holidays. We hope that despite this experience, you will continue to trust us for your future purchases. Good day, The TOXIK3 team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2023
Jeans that match the presentation and my expectations. Perfect fit, beautiful color Good value for money
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2023
The jeans are beautiful and really comfortable in the waist (which is rare). But unfortunately they were too short for me (I'm very tall), so I had to return them. Customer service is very good and responsive.
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Response from Toxik3
Hello, Thank you for your opinion, it touches our hearts. Do not hesitate to contact us via our chat on our website, if you have a question before ordering. We can help you choose the right size for the model you've chosen. Have a nice day, the Toxik3 team?
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Isabelle L.
Rating: 3 out of 5
following a purchase from 13/03/2023
The cut of the jeans worn by the model on the website is different from the one I received. The back pockets are not in the same position, which makes a big difference! The quality of the fabric is good, but otherwise I received them earlier than expected.
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Response from Toxik3
Thank you for your feedback. The jeans photographed on our website are exactly the same when you receive them. Please feel free to contact us via our chat on our website, if you have a question before placing an order. We'll be happy to help you choose the right model. Have a nice day, the Toxik3 team?
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Denise F.
Rating: 4 out of 5
following a purchase from 18/03/2023
Jeans are great! Really comfortable and perfect fit. Fast delivery
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Response from Toxik3
Hello Denise, delighted to hear that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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Anne M.
Rating: 3 out of 5
following a purchase from 20/03/2023
Disappointed with the finish, some threads were protruding from the seams.
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Response from Toxik3
Hello, I'm sorry that the SOLARIA range of slim-fit pants doesn't suit you. They are indeed a basic model: this model is rather interesting in terms of the comfort of the material, the fact that it is high-waisted and the many colors offered. We're sorry for any inconvenience this may cause. Don't hesitate to contact us via our chat on our website, if you have a question before placing an order. We'll be happy to help you choose a model to suit your tastes. Good day, The TOXIK3 team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2023
The jeans are very nice but for me too tight in the waist.
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Response from Toxik3
Hi Jeannette, Thanks for your feedback! POKA tapered jeans are 100% cotton, so they don't stretch at all, which can sometimes make them feel too tight. Don't hesitate to contact our after-sales service before ordering, we'll be able to advise you according to your desires! Good day, The Toxik3 team?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/03/2023
Beautiful items, but the sizes don't correspond at all to reality, which is a shame. Responsive customer service, serious site
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Response from Toxik3
Hello, Thank you for taking the time to share your experience with us following your order. Depending on the components and models, jeans sizes may vary. Please feel free to contact us via our chat on our website, if you have a question before placing your order. We'll help you choose the right size for the model you've chosen. Have a nice day, the Toxik3 team?
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Caroline S.
Rating: 4 out of 5
following a purchase from 19/02/2023
The jeans are well cut and have a nice silhouette, but the inner seams in some places sting on the skin (at the belt loops and crotch). I'll try another model to see if the seams are softer next time...
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Response from Toxik3
Hello Caroline, Thank you for your feedback! We're really sorry to hear about the stinging sensation on your skin. This shouldn't happen, customer satisfaction is our priority. As a reminder, returns are free of charge. You can also contact us via our online chat module. Or, if you prefer, by email: [email protected]. See you soon, The Toxik3 team ??
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Dorothée D.
Rating: 3 out of 5
following a purchase from 18/02/2023
I have no complaints about the order, the shipping and the reception. The printed pants I ordered were beautiful, but unfortunately they were low-waisted, so I had to send them back. Too bad, I loved the material and the originality of the prints.
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Response from Toxik3
Hello,I'm sorry that the item is not suitable. Please feel free to contact us via our chat on our website, if you have a question before ordering. We'll be able to help you choose the right size for the model you've chosen. Have a nice day, the TOXIK3 team?
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Barroero F.
Rating: 2 out of 5
following a purchase from 25/02/2023
Unequal sizes. I had already ordered a pair of pants in 40 which were fine. I recommend a pair of jeans in size 40, but they're too small! As I had removed all the labels, convinced that they would fit, I was unable to return them.
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Response from Toxik3
Hello, I'm sorry the item doesn't fit. Your first order was one of our iconic, high-waisted solaria pants, the best in terms of comfort. The second one is a skinny jean with a stretch effect, but it's still a very, very tight jean. So the feeling is completely different. You have to trust both the cut and the material. If you have any questions before placing an order, don't hesitate to contact us via our website chat. We can help you choose the right size for the model you've chosen. Have a nice day, the Toxik3 team?
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Tiziana R.
Rating: 4 out of 5
following a purchase from 17/02/2023
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Response from Toxik3
Hello, delighted to know that you are satisfied with our products! Thank you for your opinion, it touches our hearts. ?? Good day, The Toxik3 team ??
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