Customer reviews of Toxik3

Hello Nancy,

Thank you for taking the time to share your feedback. We are sorry to learn that your order did not meet your expectations. Your feedback is valuable, and we will closely examine this situation to improve our service. Please do not hesitate to contact us directly to resolve this issue.

Best regards,
The Toxik3 team

Hello,

Thank you for your message.
We are sorry to hear that you did not receive the right color of pants, and that you are disappointed with your experience.

After checking, we did not find any message from you in our inbox. Did you write to the following address: [email protected]

Hello Marie,

Thank you for taking the time to share your feedback. We understand that return fees can be frustrating.

After several abuses, we ask for a contribution of €3 towards return costs for France and Belgium, in order to continue providing you with quality service.

We sincerely thank you for your understanding.
The Toxik3 team.

Hello Mireille,


We have received your message regarding your return request for two of the products from your order, and we completely understand your concern about not having received a response after 5 days, especially with the 14-day deadline.

We would like to inform you that our services were exceptionally closed for summer holidays from July 14 to July 20 inclusive. This information was communicated on our site. During this period, we unfortunately could not process return requests instantly.

Upon our return on Monday, July 21, we resumed processing all requests, including return forms. We have of course taken into account the 7 days of our closure: your 14-day return period will be adjusted accordingly so as not to penalize you.

Best regards,
The Toxik3 team

Hello Linda,

Thank you very much for your positive review! We are delighted that you like our items. Feel free to come back and share your ideas or suggestions. See you soon!

The Toxik3 team

Hello Mai !

Thank you very much for your feedback! We are delighted that you like our products, and we understand your frustration regarding the size differences between the models.

You noted correctly: the elasticity of the fabrics is key. Our products with coating (about 1% elastane) are more fitted than those made from more stretchy and soft materials. We are already making an effort to note when a product runs large, and your feedback helps us further improve our descriptions.

Doubt about the Size? Our Online Chat is Here!
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Hello Valerie,

Thank you for your positive feedback and we are delighted to hear that our items met your expectations. Your satisfaction is our priority and we hope to welcome you again soon on Toxik3.

Hello Brigitte,

Thank you very much for your review and your rating of 4/5! We are delighted to hear that you appreciate the quality and cut of our products. We also take your comments on our return policy into account and will work to improve it. Your feedback is valuable to us.

See you soon on Toxik3!

Best regards,
The Toxik3 team

Hello Emmanuelle,

We sincerely thank you for your positive feedback and are delighted that you appreciate the fit and comfort of our products. We take note of your feedback regarding the label and will look into this point to improve the quality of our items. Please feel free to reach out to us if you have any other suggestions or questions.

Hello Lacroix,

Thank you for taking the time to share your experience. We are sorry to hear that you did not receive the desired color. Your satisfaction is our priority and we hope to resolve the situation quickly for you.

Best regards,
The Toxik3 team

Hello Fabienne,

Thank you for your positive feedback, and we are delighted to hear that you appreciated the quality of our products. We also take note of your comment regarding the size of the item and will ensure to improve our size guide to facilitate your future purchases. Please do not hesitate to reach out to us for any other questions or needs.

Hello Fontenille,

We sincerely thank you for your positive review and for taking the time to share your experience. We are delighted to hear that your order arrived as expected and that you are satisfied with it. Your satisfaction is our priority, and we hope to see you again soon on Toxik3.

Best regards,
The Toxik3 team

Hello Fleurette,

We sincerely thank you for your feedback and for the positive rating of 4/5. We are sorry to hear that you encountered difficulties during your order and that the display of the discount was not accurate. Your feedback is valuable and we will pass it on to our technical team to improve the shopping experience on our site. We are glad that the delivery met your expectations and remain at your disposal for any questions.

Best regards,
The Toxik3 team

Dear Virginie,

We sincerely thank you for your feedback and for the rating given to our Toxik3 site. We are delighted to learn that you found our services to meet your expectations. Your satisfaction is our priority, and we hope to see you again soon. Please do not hesitate to share your suggestions to further improve your experience.

Best regards,
The Toxik3 team.

Hello Nicolas,

Thank you for taking the time to share your feedback! We are delighted that the article and the size met your expectations. Your satisfaction is our priority. Please feel free to reach out to us for your future purchases.

Best regards,
The Toxik3 team

Dear Laureline,

Thank you for taking the time to share your experience on our Toxik3 site. We are delighted to hear that you like the products, despite the order errors you encountered. We understand how frustrating this can be and we apologize for this situation. Your feedback is valuable and helps us improve our service. Please do not hesitate to contact us for any future assistance.

Best regards,
The Toxik3 team

Hello Carine,

We warmly thank you for your positive review of Toxik3. We are delighted to hear that you enjoyed your experience. Please do not hesitate to reach out to us for any suggestions or needs, we are here to help you. See you very soon!

Best regards,
The Toxik3 team

Hello Michele,

Thank you very much for your positive feedback on our site "Toxik3". We are delighted that you appreciate the model, the cut, and the quality of the fabric. We understand that delicate care can be a drawback, and we appreciate your feedback on this matter. Please feel free to share your suggestions for improving our customers' experience.

Best regards,
The Toxik3 team

Dear Josiane, we sincerely thank you for your positive feedback on Toxik3. We are delighted to learn that your order was processed quickly and that the quality of our items met your expectations. Please do not hesitate to reach out to us for any future orders or questions, we will be happy to assist you.

Dear Sabrina, we sincerely thank you for your positive feedback on our site "Toxik3". We are delighted that you like our products and we are committed to continuing to offer you the best quality possible. Please feel free to share your feedback or suggestions to further improve your experience.

Hello Françoise,

Thank you for your positive feedback regarding our site "Toxik3". We are delighted that you found the pants both flexible and a good value for money. Don't hesitate to come back to us for your future purchases!

Hello Véronique,

We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that the length of your jeans was not suitable. Your comment regarding the indication of the inseam measurements is very relevant, and we will take this into account to improve our site. Please feel free to contact us on the online chat for any information you may need on your next visit.

Best regards,
The Toxik3 team