English 
Français 
Deutsch 
Nederlands 
G
Rating: 2 out of 5
Quality merchandise. But arrived broken...
Translated reviews
Customer reviews of TRADIS
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 291 published reviews
Summary of reviews
TRADIS receives praise for sturdy, well-made furniture and attractive appearance that matches online images, with many items described as beautiful, warm, and of great quality. Customers highlight careful packaging and fast, reliable delivery, with several noting super-fast shipping and well-protected items during transit. The service experience is often noted as professional and responsive, with positive mentions of friendly, helpful support and smooth order handling. Overall, shoppers express satisfaction with product conformity to descriptions, ease of assembly, and reliable delivery timelines, reinforcing trust in the store as a dependable source for quality furniture.
2 star reviews
Reset filtersC
Rating: 2 out of 5
Delivery planned on 28/02 delivered on 24/02 without our presence. Furniture protected on the sides for the delivery. Not at all on the face. Furniture very damaged in the delivery truck. Indicated on the BL. Travis' credit of 85€. A little light...
Translated reviews
Response from TRADIS
Hello Mr. Alexandre,
We are sorry that you did not receive your order on the date you requested, and we understand your dissatisfaction. We had clearly made the request with our carrier, but unfortunately, an error occurred and your request was not respected, which we regret.
Additional verification measures have been taken with the carrier to avoid this happening again in the future as our primary goal remains customer satisfaction.
See you soon,
The Tradis team
We are sorry that you did not receive your order on the date you requested, and we understand your dissatisfaction. We had clearly made the request with our carrier, but unfortunately, an error occurred and your request was not respected, which we regret.
Additional verification measures have been taken with the carrier to avoid this happening again in the future as our primary goal remains customer satisfaction.
See you soon,
The Tradis team
C
Rating: 2 out of 5
We have just recommended a small range of furniture for our shop 1 year after our first purchase. The discontinuity of the range is a real problem. The wine cabinet, which seemed to be identical in every way to the first one, is not at all, and it looks really bad... It's a real shame, because we thought the quality was great, the style was very nice and the prices were affordable.
Translated reviews
Response from TRADIS
Good morning, ma'am,
We are sorry for your disappointment with our products. Our customer service will contact you to find out more about your problem. Our products are made with handmade finishes that cause slight modifications but not so much that they are completely different. Do not hesitate to contact us if you have a problem. Our customer service is available by phone and email.
We are sorry for your disappointment with our products. Our customer service will contact you to find out more about your problem. Our products are made with handmade finishes that cause slight modifications but not so much that they are completely different. Do not hesitate to contact us if you have a problem. Our customer service is available by phone and email.