Customer reviews of TRADIS

9,6 /10

Based on 288 published reviews

Summary of reviews

TRADIS consistently delivers on fast and careful shipping, with many reviews noting delivery on the desired day, fast shipping, and well-packaged products that arrive ready to set up. Customers praise the quality and beauty of the furniture, highlighting sturdy construction, suitability for spaces, and items that match the site descriptions and photos. The service stands out for its responsive, professional support and exceptional follow-up, with several customers emphasizing top-notch assistance from the team and a smooth, detailed delivery experience. Overall, the store is seen as reliable, with products that meet expectations and diligent care in packing and delivery.

Reviews 2, 3 and 5 stars

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Dounia V.

Published on 25/08/2023 à 20h04 following a purchase from 01/08/2023

Super, very professional and friendly telephone contact.

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Christophe G.

Published on 25/08/2023 à 17h05 following a purchase from 21/07/2023

Good quality on time

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THIERRY M.

Published on 22/07/2023 à 07h07 following a purchase from 20/05/2023

impeccable product, delivery on time, I recommend without any problem

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Response from TRADIS Published on 24/07/2023

Thank you very much for your positive review! We are delighted that you enjoyed your experience with Tradis. We always strive to provide our customers with the best possible service, and your feedback helps us to improve.

karin Z.

Published on 21/07/2023 à 21h21 following a purchase from 25/05/2023

finish and deadline met. Thank you

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alexandre M.

Published on 21/07/2023 à 20h35 following a purchase from 01/07/2023

Fast delivery and product as ordered.

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Norbert B.

Published on 21/07/2023 à 19h58 following a purchase from 27/06/2023

Quality furniture

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Valerie A.

Published on 21/07/2023 à 18h38 following a purchase from 14/05/2023

Delivery time a little long, but the quality of the products is well worth the wait.

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François T.

Published on 21/07/2023 à 17h24 following a purchase from 26/06/2023

Very satisfied with the service, order placed on Sunday for exceptional Tuesday delivery. The furniture is of very good quality and arrives all assembled, really satisfied.

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Response from TRADIS Published on 24/07/2023

Hello,
Thank you very much for your positive feedback! Your satisfaction is our top priority, and we're delighted to hear that you enjoyed your experience with us and that you like the furniture!

Frederic B.

Published on 21/07/2023 à 17h14 following a purchase from 31/05/2023

Very good value for money

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Marie paule O.

Published on 21/07/2023 à 16h57 following a purchase from 30/05/2023

Order more than satisfactory. Great customer service! Thank you so much. I recommend you 100%.

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Response from TRADIS Published on 24/07/2023

Thank you very much for your positive and encouraging review. It's a real pleasure to know that you are completely satisfied with our customer service and that your order meets your expectations. Your opinion makes us very proud, and we sincerely hope that you will continue to be fully satisfied with our products and services. Your satisfaction is our greatest reward!

Aurelie A.

Published on 23/06/2023 à 13h53 following a purchase from 16/05/2023

delivery on time, order up to my expectations, after-sales service top notch and accommodating! i recommend +++ as a professional!

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Response from TRADIS Published on 17/07/2023

Thank you very much for your positive and encouraging review, Aurelie. It is a pleasure to know that you are satisfied with our customer service and that your order meets your expectations. We are very proud of your review and hope that you will continue to be satisfied with our products and services.

Robert B.

Published on 16/06/2023 à 17h13 following a purchase from 13/04/2023

Very satisfied with my furniture delivered by carrier everything is ok

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Response from TRADIS Published on 17/07/2023

Thank you, we're glad you're satisfied with your purchase!

Vincent F.

Published on 16/06/2023 à 14h35 following a purchase from 08/06/2023

Nothing to say

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Response from TRADIS Published on 17/07/2023

Thank you very much Vincent, we have taken your opinion into account and are pleased that you are satisfied with our service.

AURELIE H.

Published on 08/06/2023 à 08h08 following a purchase from 11/04/2023

Top!

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Response from TRADIS Published on 17/07/2023

Thank you very much for your positive review, Aurélie! We are happy to have been able to satisfy you.

Franck J.

Published on 07/06/2023 à 11h29 following a purchase from 08/04/2023

Perfect

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Response from TRADIS Published on 17/07/2023

Thank you very much Franck, we're delighted to hear your positive opinion!

David V.

Published on 07/06/2023 à 10h50 following a purchase from 19/04/2023

Good quality furniture, very well received, although the delay between order and delivery was a little long.

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Response from TRADIS Published on 17/07/2023

Thank you David for your review! We are happy that the furniture is of good quality and that you received it well. We will work hard to reduce our delivery times. Thank you very much!

Laurène A.

Published on 30/05/2023 à 15h27 following a purchase from 12/05/2023

Fast delivery, very good quality shelf, delivered assembled!

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Response from TRADIS Published on 17/07/2023

Thank you very much for your very positive review! We are delighted that you are satisfied with your purchase. We strive to offer quality products and are pleased that you have experienced this.

Luc P.

Published on 26/05/2023 à 12h51 following a purchase from 12/05/2023

Excellent value for money. Fast delivery. Would recommend.

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Response from TRADIS Published on 17/07/2023

Thank you very much for your positive review! We are glad you appreciate our products and services. We hope you will continue to do business with us!

Antonio B.

Published on 19/05/2023 à 12h11 following a purchase from 09/05/2023

excellent

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Response from TRADIS Published on 17/07/2023

Thank you very much Antonio for your appreciation! We hope you will enjoy our services even more in the future.

Barnaud B.

Published on 11/05/2023 à 11h54 following a purchase from 19/04/2023

Very happy with the presentation, fast delivery and products totally corresponding to my expectations

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Response from TRADIS Published on 17/07/2023

Thank you very much for your testimonial, we are delighted to have satisfied you.

Emma K.

Published on 11/05/2023 à 11h23 following a purchase from 28/04/2023

Perfect order received without any problem

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Response from TRADIS Published on 17/07/2023

Thank you very much Emma for your excellent review! We are delighted that you are satisfied with your order.

PHILIPPE M.

Published on 11/05/2023 à 11h02 following a purchase from 17/04/2023

Product conforms to the description: very satisfied with the purchase Product very well packaged, no mark and no shock on the product. Delivery in advance.

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Response from TRADIS Published on 17/07/2023

Thank you Philippe for your review! We are delighted that you are happy with your purchase, and we are glad that your package arrived on time. We hope you will continue to shop with us at Tradis.

Marco B.

Published on 21/04/2023 à 14h29 following a purchase from 05/04/2023

Beautiful furniture, impeccable delivery

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Response from TRADIS Published on 17/07/2023

Thank you very much, Marco, for your note and your comment! We are delighted that you enjoyed the product and service offered by our company. We hope you enjoy your purchase even more in the future!

Alicé R.

Published on 21/04/2023 à 13h57 following a purchase from 13/04/2023

Very happy with my furniture, it is beautiful and the delivery was faster than expected. I recommend ++++

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Response from TRADIS Published on 25/04/2023

Good morning, Mrs,
Thank you for your positive feedback! We are delighted that your furniture suits you.
See you soon,
The Tradis team

Laurent C.

Published on 14/04/2023 à 09h47 following a purchase from 26/02/2023

very professional quality furniture

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Response from TRADIS Published on 17/07/2023

Thank you very much for your positive comment, Laurent. We're glad you appreciate our quality furniture!

Justine B.

Published on 14/04/2023 à 05h58 following a purchase from 04/03/2023

The furniture is of good quality, but no answer received following the message sent to customer service, and no follow-up of delivery, no delivery date announced, unpleasant deliveryman

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Response from TRADIS Published on 17/04/2023

Good morning, Madam,

We are sorry that you are not satisfied with your experience, but we did answer your email. Please feel free to check your spam.
As for your delivery, the carrier in charge of your order should have called you to make an appointment so that you could be delivered according to your availability. Unfortunately, this was not done. We are doing what is necessary with our provider so that this does not happen again in the future.

See you soon,
The Tradis team

marc M.

Published on 26/03/2023 à 17h13 following a purchase from 16/03/2023

happy with my purchase, i recommend tradis

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Response from TRADIS Published on 17/07/2023

Thank you Marc! We are delighted that you are satisfied with your purchase and that you recommend TRADIS. It gives us great pleasure!

Janine L.

Published on 25/03/2023 à 12h23 following a purchase from 06/03/2023

Very good as I wished

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Response from TRADIS Published on 17/07/2023

Thank you very much Janine, we are delighted that our service has satisfied you!

Guylaine E.

Published on 10/03/2023 à 14h38 following a purchase from 26/02/2023

The furniture meets my expectations and is of good quality. I am satisfied with my purchase and the speed of delivery.

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nathalie D.

Published on 05/03/2023 à 09h18 following a purchase from 13/01/2023

Very good

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Christophe A.

Published on 04/03/2023 à 06h07 following a purchase from 01/02/2023

Delivery planned on 28/02 delivered on 24/02 without our presence. Furniture protected on the sides for the delivery. Not at all on the face. Furniture very damaged in the delivery truck. Indicated on the BL. Travis' credit of 85€. A little light...

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Response from TRADIS Published on 16/03/2023

Hello Mr. Alexandre,

We are sorry that you did not receive your order on the date you requested, and we understand your dissatisfaction. We had clearly made the request with our carrier, but unfortunately, an error occurred and your request was not respected, which we regret.
Additional verification measures have been taken with the carrier to avoid this happening again in the future as our primary goal remains customer satisfaction.

See you soon,
The Tradis team

Jean Baptiste M.

Published on 18/02/2023 à 15h16 following a purchase from 03/02/2023

Excellent customer service!

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Le rustick L.

Published on 12/02/2023 à 21h38 following a purchase from 03/02/2023

very nice furniture and 5 stars for the speed of delivery

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Sébastien M.

Published on 09/02/2023 à 20h51 following a purchase from 01/02/2023

Fast and compliant very serious I recommend

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david G.

Published on 30/01/2023 à 07h01 following a purchase from 18/01/2023

RAS, reactive and attentive sales department. Delivery within the allotted time. Very good.

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alexandre B.

Published on 26/01/2023 à 11h58 following a purchase from 01/12/2022

Delivery on time quality products

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Joëlle L.

Published on 21/01/2023 à 13h11 following a purchase from 04/01/2023

Fast delivery. Quality furniture and delivered assembled. Thank you very much

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David R.

Published on 12/01/2023 à 17h50 following a purchase from 05/01/2023

Good quality, fast order

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Johann L.

Published on 07/01/2023 à 16h02 following a purchase from 03/01/2023

Very good product delivered in 48h. Perfect delivery service. We will recommend Tradis

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VINCENT V.

Published on 25/12/2022 à 08h32 following a purchase from 20/11/2022

Perfect. 2 orders in 6 months. Everything is OK in terms of quality and delivery

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