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★★★★☆
based on 962 reviews published
Latest neutral customer reviews
Material of poor quality not described on the product so expensive for what it is the photos make dream and that's it
The delivery times are very very long it's a shame. And the sweater is not doubled in view of the prices we are disappointed
A little long delay
Very disappointed. I placed an order and I realized that I made a mistake in my size. So I contacted them via their chat, my lady told me to do the necessary immediately and rectify my order with the right size. I waited 3 weeks and there! Total disappointment, she had not rectified the size at all! So, I had to return the order and again I had to wait 3 weeks! My son will have had his birthday gift 2 months later! In addition, the product is really not top quality, the fabric is not terrible. I do not recommend to anyone. An incredible lack of seriousness.
Very long delivery of 10/02 received on 7/03 with error in the address, yet well reported at the beginning. Otherwise nice article good quality.
Delivery a little slow. Product did not meet my expectations (I thought it was a fleece sweater) but the quality of the product was very good for the price. I recommend
Long delivery time
Disappointed that the return is at our expense
Good product, but delivery is a bit long.
Delays too important, quality of the fabric for the sweaters not too thick,
The items are really superb, but the delivery leaves something to be desired. The delivery time is not respected, even if it's during the holidays. This is the only downside for me, but the items are great.
Disappointed by the material of the product, but otherwise very beautiful .
Doesn't quite match the picture
The quality of the fabric is very average
Good product, reactive after sales service but the delivery time is too long. Sincerely
I am disappointed with the quality of the fabric, the packaging of the 'package' is just a simple laminated paper! On the other hand the size is perfect, fortunately I had a basis of comparison from a previous purchase. Too many different promos it's a shame we can easily miss the best one
Disappointed by the sizes which are much larger than the usual clothes
I have received my order and it is now ready to ship.
Hello I am happy with the sweatshirts but on the other hand I am not very happy with the refunds because I sent them back a sweatshirt for a change of size and I paid for the new one not having found where to put the return code.
All very good!
Delay in delivery
Articles in conformity although brief description but especially deadlines not respected (more than one month between the order and the delivery).
Many delays in delivery, forced to send several emails to know where my order was, not to mention the quality of the product that leaves something to be desired
Please contact us if there was a problem, we will propose you a solution.
It's a hard comment! Nothing has been ?!
Sincerely.
The material of the sweater does not match the picture. Disappointed with the material
Delivery time too long and on top of it by the thickness of the fabric too light
Bad information, very difficult to know the tracking of the package by following the link ....
Long lead time and poor quality for the price and design sold
The shipping takes a long time and the truth is that for the price the quality is not what I expected.
Top quality for the sweatshirt, just big concern about delivery before the holidays.
Delivery too long
I ordered a St Etienne hoodie and was a little disappointed with the look of it. I thought it was a sweatshirt but it's like a jogging jacket. It's a great piece of clothing, but it's still nice and I liked it!
A long delivery time and a little disappointed with this order for the quality and design
The delivery time is much too long and the fabric is not satisfactory. I am still disappointed with my order.
Very long delivery time
No assistance when the package is not delivered. Photo of the items flattering, disappointment at the reception!
Item is as pictured, arrived in the size ordered, however I ordered on 11/20/21 and received my item on 12/28/21, that is way too long!
Minus one star for the delay. (Ordered on December 2, received on December 28). Minus a second star for completely neglecting the customer. No response to my two messages. Gift for Christmas, so too late, I bought something else so as not to arrive empty handed. One star again for the Chinese type quality of the item. (which would explain these last so long). Next time I will order directly from China. At least it will cost less
Site much too long in terms of delivery
Thick sweater, not conforming to the photo very slow delivery
Many concerns about delivery. Communication difficult, no direct contact. The product is fine.