/10
★★★★★
based on 450 reviews published
★★★★★
based on 450 reviews published
Latest customer reviews
5
/5
★★★★★
Wide selection of quality Japanese products
Acheteur Vérifié
purchased on 20/04/2022
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5
/5
★★★★★
The site is quite easy to navigate to find the product or product family you want. The checkout and payment are also very understandable.
Acheteur Vérifié
purchased on 12/04/2022
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5
/5
★★★★★
Efficient, well packaged and delivered on time
Acheteur Vérifié
purchased on 05/04/2022
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5
/5
★★★★★
DELIVERY DELAYED BY ONE DAY COMPARED TO PACKAGE TRACKING
Acheteur Vérifié
purchased on 04/04/2022
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5
/5
★★★★★
Great selection of Japanese whiskies, fast delivery, attentive after-sales service. I recommend.
Acheteur Vérifié
purchased on 05/04/2022
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5
/5
★★★★★
The delivery was perfect, too bad we can't leave a message for the recipient.
Acheteur Vérifié
purchased on 23/03/2022
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5
/5
★★★★★
Wide selection, very fast shipping and particularly careful packaging. Perfect.
Acheteur Vérifié
purchased on 21/03/2022
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5
/5
★★★★★
Very fast
Acheteur Vérifié
purchased on 04/03/2022
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5
/5
★★★★★
Very good site with rare products.
Acheteur Vérifié
purchased on 16/03/2022
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5
/5
★★★★★
Fast and efficient, package received on time. Perfect tracking and top-notch packaging, nothing to say, perfect service. I recommend.
Acheteur Vérifié
purchased on 21/03/2022
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5
/5
★★★★★
Very satisfactory purchase on all levels
Acheteur Vérifié
purchased on 18/03/2022
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5
/5
★★★★★
This is a gift, so not yet tasted but products arrived on time and in very good condition (well packaged).
Acheteur Vérifié
purchased on 08/03/2022
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5
/5
★★★★★
Everything was perfect: from the order to the delivery. Very good packaging: a bit large but ultra secure.
Acheteur Vérifié
purchased on 04/03/2022
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2
/5
★★☆☆☆
Packaging problem... Damaged package.
Acheteur Vérifié
purchased on 26/02/2022
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Answer from Uisuki
Hello, The package itself was not damaged and the packaging is not at fault in your case. Only the interior of the cardboard case of the bottles was damaged, with exactly the same defect on both cases received, which rather suggests a problem from the start, in the very design of the case by the manufacturer. It should also be noted that the bottles themselves were never damaged. Supports as suggested would not have solved the problem. Additionally, we handled your request on the same day you contacted us and since then we have taken charge of the return of the products you did not wish to keep with a full refund of the order upon receipt of the return package as specified in our terms and conditions. In this context, I understand your dissatisfaction but your evaluation seems a bit harsh considering our response.
5
/5
★★★★★
Very well packaged, top customer service, Arigato!
Acheteur Vérifié
purchased on 15/02/2022
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5
/5
★★★★★
Really good supplier, very well packaged, one of the best packaged orders I've seen in a long time. Fair prices and fast delivery. It's a pleasure to do business with UISUKI.
Acheteur Vérifié
purchased on 31/01/2022
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5
/5
★★★★★
Perfect!!!!!!
Acheteur Vérifié
purchased on 30/11/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 29/01/2022
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 19/01/2022
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5
/5
★★★★★
Hello, very good product, secure packaging, fast delivery, thank you to the whole team.
Acheteur Vérifié
purchased on 23/01/2022
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5
/5
★★★★★
Great site, easy to find your special whisky. Quick delivery and perfect packaging. Only downside is that DPD puts the parcel (worth350 euros) in front of the door when you'r not home. That's not Uisiki's fault, of course, but I would prefer DHL or UPS.
Verified Buyer
purchased on 15/01/2022
4
/5
★★★★☆
Excellent product. The packaging is not very rigorous.
Acheteur Vérifié
purchased on 16/01/2022
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Answer from Uisuki
Hello, I am sorry if the packaging of your order did not meet your expectations. We had, for a few days, a stock shortage on our foam packaging but normally the alternative solution remains very professional. If this was not the case with your order, please do not hesitate to get back to us, it will help us improve our procedures if needed. Thank you for your order and your feedback.
4
/5
★★★★☆
Simple order to place, fast and careful delivery. Small downside, the shipping fee threshold at 140 euros...
Acheteur Vérifié
purchased on 07/01/2022
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Answer from Uisuki
Hello, thank you for your order and your feedback! Indeed, the limit at 140 € was problematic on some products at 139 € in our catalog and I am sorry that you could not benefit from free shipping for a difference of 1 €. We have therefore revised the threshold for free shipping to start at 139 € to address this issue.
5
/5
★★★★★
Good & fast delivery. Very nice choice of Whiskies.
Verified Buyer
purchased on 06/01/2022
5
/5
★★★★★
Ttyty
Acheteur Vérifié
purchased on 10/01/2022
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 02/01/2022
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5
/5
★★★★★
Perfect. Very clear
Acheteur Vérifié
purchased on 31/12/2021
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5
/5
★★★★★
Navigation on the site is quite simple, information easily accessible. Delivery on the scheduled date without damage. Generally satisfied.
Acheteur Vérifié
purchased on 17/12/2021
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5
/5
★★★★★
The order was a gift so I cannot evaluate the content of the bottle. However, the order was easy to place, and I was able to contact customer service easily to request some modifications. I received a quick, clear, and efficient response. I also received a second message informing me of the smooth progress of the shipment/modifications shortly after. I recommend this site and thank them for their very good work.
Acheteur Vérifié
purchased on 16/12/2021
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5
/5
★★★★★
Very fast, secure delivery, ordered from eastern Europe and it arrived in just a few days! Great quality and professionaly handled package.
Verified Buyer
purchased on 21/12/2021