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P
Rating: 4 out of 5
Very happy with the product
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Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
Summary of reviews
Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to complain about; everything meets my expectations
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D
Rating: 4 out of 5
Seen
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A
Rating: 2 out of 5
The device purchased in November 2025 was fine until it got wet and I sent it back for exchange, top-notch technical service and quick return
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J
Rating: 4 out of 5
... I chose the range that fit my budget... I haven't put it into service yet, and I'm only now wondering if it's just a "volumetric" alarm... and where I should position it in a space of 400 m3, garage/workshop in an old tobacco drying shed... still occasionally frequented by "some pigeons"...? ! ? Best regards, J. Borner
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E
Rating: 4 out of 5
Very good choice is reliable.
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C
Rating: 2 out of 5
I didn't think it was so complicated, the phone information was more than mediocre, I will remember this
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P
Rating: 2 out of 5
The alarm volume is very low, I have the same one for several years the volume is much louder
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F
Rating: 2 out of 5
Unclear item description. Does not meet expectations
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M
Rating: 4 out of 5
Very sensitive detector, long battery life (4 AA batteries) But extremely expensive.
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A
Rating: 4 out of 5
The advice is perfect, the delivery speed is too. Easy to install products. Only small downside is the sound quality on the chimes :)
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O
Rating: 4 out of 5
correct site and customer service so far...
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V
Rating: 4 out of 5
Notch on the modified remote, the old notch tended to break easily
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L
Rating: 4 out of 5
Easy to install, good advice... just have to see over time. Regards
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J
Rating: 2 out of 5
Proposed for 600m, it struggles to be operational at 50 meters. Does not go through solid walls
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T
Rating: 2 out of 5
Very disappointed with the tar-coated anchor system. Anchors that do not hold properly, move and do not work... Had to take something else
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F
Rating: 4 out of 5
Great telephone assistance, well done
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Y
Rating: 4 out of 5
Perfect in terms of range, average quality ringtones
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G
Rating: 4 out of 5
Very good contact, exchange.... Explanations too brief for a setup. I am still waiting for an installation plan from the technician.
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S
Rating: 4 out of 5
good products and accessories, but the assembly instructions are insufficient and incorrect for some
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P
Rating: 4 out of 5
Good quality product
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M
Rating: 2 out of 5
Siren seems to be ineffective...
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A
Rating: 4 out of 5
Very good product easy to install with options for ringtones and volume. I recommend
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L
Rating: 4 out of 5
Phone contact, very satisfactory reception of the combined completely correct. However, in the letter I just received about my evaluation, I am called "LACHEZE". I hate being called by my name alone!
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P
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
Small problem with 1 detector but very good follow-up from customer service until the problem was resolved.
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G
Rating: 4 out of 5
I am satisfied with the product. It is effective
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B
Rating: 4 out of 5
Hello. Your alarms are very good except for the battery life. Don't hesitate to review your boxes to accommodate LR20 batteries ensuring a much longer battery life.
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R
Rating: 2 out of 5
Nothing works, I called the indicated number, >>> nothing, no one to talk to. The doorbell button does not connect to the receiver. I disassembled the doorbell and put the battery in the other way > nothing. No polarity indication on the battery either.
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M
Rating: 4 out of 5
ok product conforms
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C
Rating: 4 out of 5
A little more power please for the next ones
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R
Rating: 4 out of 5
Satisfied
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C
Rating: 4 out of 5
The order and delivery were easy, just need to install it now.
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C
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
very good.
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P
Rating: 4 out of 5
The seller offered me an item that better matched my needs than the one initially chosen. He was very responsive in sending the quote and followed my order. The delivery times were very reasonable. I do not give five stars due to the high shipping costs which seem very high considering the weight of the package.
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J
Rating: 4 out of 5
Good material received on time
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F
Rating: 4 out of 5
Perfect effective equipment.
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C
Rating: 4 out of 5
Seems like a good product but lacks guidance for installation. My detectors are still in their box because there are no instructions on how to install them in a van. Too bad.
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