Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 4 stars

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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/02/2018
Good speedy service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/02/2018
The only reason I cannot give five stars is that I've only used the camera once. It works very well. Delivered on time and without hitch. Time will probably add the other star
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 18/01/2018
Excellent
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/01/2018
the order was delivered in reasonable time and I was quite happy with the result
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/01/2018
just what i needed for our static caravan.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/12/2017
Good
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/12/2017
Not fitted yet therefore a score of four but seems to be a very well made and suitable for the job and the massive spring in the middle should stop it from being knocked out of the ground.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/12/2017
Clear and easy too direct thru
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2017
it seems to perfectly match my expectations but I have not yet tested the device.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Considering the product ordered: very good choice. Reliable delivery. Regarding the product: conforms to the description and satisfactory. Manual a bit brief and technical for a non-technical user.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2017
a bit light product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2017
Fast delivery. The material works but to see in the long term.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/11/2017
Easy and straight foreward
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2017
The displayed performance needs to be verified
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2017
Practical, effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2017
very good
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2017
Top notch
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2017
Hello,

Sorry that our response reached you late. We have a lot of requests and try as best as we can to respond quickly to everyone.
If necessary, do not hesitate to call us directly by phone, so you will get an immediate response (the number is not premium rate so no worries).

With our thanks for your order and trust.

Best regards,
Christopher
securitemarche.fr
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Response from Ultra Secure (ultrasecuredirect.com)
competent service, responsive and good advice and information
thanks to your sellers
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
Good overall, there were some issues during shipping (package too heavy for the pickup point) and also damaged keys upon receipt but I still give 4 stars for the quality and the very good responsiveness of customer service. I will not hesitate to recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2017
serious site not stingy with information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2017
I recommend it to my friends.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
serious site, well documented technically easy orders, SUPER express delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2017
Order executed on time, customer service is quickly reachable by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2017
effective!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2017
The site is very good. I have not yet installed the device, we will only do it in March 2018.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2017
Perfect order and on time...to recommend......
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2017
enlightened
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2017
serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
Perfect, clear, simple and fast. ????
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2017
b ien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2017
Fast delivery
Simple alarm to assemble and program
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 27/10/2017
exellent
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2017
Some errors in the provided instructions not always very clear fortunately good phone contacts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2017
Fast shipping, compliant material.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2017
It is good but we have some false triggers.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

We often have small tips and tricks to provide to avoid this kind of triggers that are due to the installation environment. If this is not the cause, it may also be a material problem, which is obviously under warranty and therefore exchangeable.
Please feel free to send us photos by email so that we can guide you.

Best regards,
Christopher
securitemarche.fr
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2017
I bought this product because I was confirmed by email that it could be powered by a transformer on 220V.
When I received it, I noticed, as did your technician, that this was not possible.
Nothing to report for the rest.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Indeed, I had not thought of this detail, it would prevent the principle of 'backup batteries', sorry.

Best regards,
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2017
Attention to the reach of the devices but they listen to us, well target your needs, they respond quickly on the phone. I am satisfied with the material.
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