Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2015
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2015
Well advised by a person knowledgeable about the products sold on this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2015
Fast delivery. Product conforms to the technical description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2015
serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2015
Do not hesitate to contact them to validate your project with them. The team is good advice and responsive. Good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2015
Good material, reliable, reasonably priced. I am satisfied E.L.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2014
Deadlines respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2015
responsible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2015
announced deadline respected, equipment compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2015
good, no complaints to make, very good welcome on the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2015
delivery within the deadlines
adjustment notice a bit 'light' especially for the sensitivity of the detector
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2015
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2014
Well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2014
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2014
everything ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2014
satisfied with the order and delivery and also with the after-sales service as I needed information regarding the user manual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2014
as serious, I often recommend your site to those who wish to equip themselves with an alarm solution
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2014
satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2014
Good reception, problem resolution a bit long, very good contact with the person resolving the issue. I recommended your site to a friend (Mr. Bonnifay) for the same article. Good continuation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2014
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2014
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2014
Sometimes it's not easy to find what you're looking for because you have to know exactly what you're looking for!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2014
gives good advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2014
Product conforms and is of quality. Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2014
Quality product. Serious site, compliant.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2014
Very fast shipping. Excellent contact by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2014
package received as indicated at nearby distributor, products configured ready to install, very well explained manual, no particular problem for now, very good quality/price ratio
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2014
I have not yet tested the product but very responsive on delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2014
very pleasant customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2014
it's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2014
good, but delivery tracking problem with your carrier who announces that the package has arrived which is only the case 2 days later. otherwise OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2014
good service and good material in principle; 3 defects however for the material: - ringtone volume not adjustable and not loud enough for large homes; - technical notice would benefit from being more developed (connections, usage limits (beyond the distance of 600m); - pairing button poorly located forcing the total removal of the street unit. otherwise technical service available and listening to you - immediate response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2014
Nothing to report, serious site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2014
good work.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2014
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2014
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2014
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2014
I bought various XL elements in 2013 to secure a house/land of 1000m; 1 year later I was able to order additional equipment and have a technician on the phone to advise me on programming the central unit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2014
correct products, excellent delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2014
I find the manuals poorly translated and confusing.
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