Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Listening on the phone, very professional
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Very good material, a bit complicated to initialize, but the problem may come from Orange (multi sim card), but with the help of your advisors, it was able to do it! This is the 2nd one we buy in 1 month, so we are satisfied. Let's see in the long run.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2022
Very good contact, order compliant and deadline respected
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
The site is OK, the delivery is also. The doorbell works, but we can't choose the type of ringtone..
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
SINCE THE HOSTING SITE BURNED, navigation is more complicated and the 'search' window is no longer operational, so you have to scroll through all the proposed kits to choose the one you need
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2022
I ordered the same product three times, two years ago, last year and this year. The ringtones from last year and two years ago are of better quality (sounds) than this year's.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2022
Good after-sales service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
Interesting quality-price ratio. Very easy to install. Image quality very satisfactory.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2022
It is not always easy to navigate between the sections to find the desired item. But once that is done, everything becomes simpler.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2021
Good site, reliable material worked very well after a year of activity, if I had to do it again, I would order from this site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
Easy navigation, very good product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
Very good, fast shipping. Responsive customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2021
The order, delivery, and commissioning everything is perfect. The only regret I have, and it is important, is that the cell has too narrow an angle. I would have preferred it to have an angle of 180 degrees to cover a wider area.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2021
very professional thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2021
I often have to recharge it
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
Impeccable
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
Excellent service, however the system has some shortcomings that I have already reported.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2021
product conforms ..delivery within the deadlines
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2021
Search not always very intuitive, but once the alarm or accessory is found, everything goes well and delivery is fast.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
I particularly appreciated the follow-up on my order, the responsiveness to answer our questions.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2021
Good after-sales service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Everything is perfect except for the remote control whose activate button triggers too easily in my pocket. Also, the plastic keychain attachment is too fragile and breaks quite quickly
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2021
Quickly delivered, very good product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2021
Super warm commercial and technical service
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 05/02/2022
Works well and easy to install. Just wonder how long the sticky bit will last?
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/01/2022
easy to order, value for money, customer service great, order arrived on time
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/12/2021
Poor and misleading product installation instructions for Ultrasecure 800 Long Range Gate Bell. However, telephone query to sort issue out.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 16/12/2021
REALLY PLEASED ALL ROUND. THANK YOU SO MUCH,
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 14/12/2021
Was a little smaller than I anticipated . However a good product all round
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2021
Everything conforms to the order and everything works.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 02/12/2021
Shed alarm arrived on time and complete (nothing obviously missing) Waiting to install
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2021
Good contacts, responsive
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Good product, responsive customer service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Very good welcome and advice, impeccable shipping, starting up with surprises but we manage...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
Good but it would be better if they were equipped with a flash.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2021
Very good after-sales service by phone for alarm explanation.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
Very good site, clear and complete, package received ok, very good feedback on the technicians for advice over the phone. To recommend.
Translated reviews
We use cookies for audience measurement and improving user experience.