Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
Very good, a bit complicated material to install for a non-professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Effective and attentive customer relations. Good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Very serious site, ask them a question and the response is very quick and appropriate, big thanks to the team, delivery received on the scheduled date and in very good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
Product perfectly meets my needs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
A very good advisor who understood my requests and guided me to the right material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2019
ok issue and very honest. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Perfect and fast delivery. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
Practical and complete website with technical descriptions of the different materials. Simple and fast delivery process. I also appreciated the explanatory notes accompanying the delivery slip. These notes allowed me to configure the received equipment very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Very competent and attentive to the client very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
Excellent service and advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
very happy with my order. very competent and friendly staff on the phone. perfect operation of the devices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
Super approachable, serious, and competent people, nothing to say but thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Very serious service, ready to help you if you have questions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Product completely compliant. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
CLEAR, NEAT, AND PRECISE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Ultra perfect, a big thank you for all the explanations, reassuring.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
All good for everything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Reassuring
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2019
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Very professional advice. Great class, which is becoming rare these days. Customer service advised me a product that was more suitable for my needs than the one I wanted to replace. Thank you very much. Pab
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/07/2019
Easy to navigate and user friendly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2019
The Ultrasecuredirect website if full of security devices etc. for various locations. Each item is fully described in detail and the range of items seems to grow weekly.
The instructions that come with each item are comprehensive but if there is still a problem, which I doubt, a phone or email support is available.
I have purchased quite a few items from them and am very pleased with all of them.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/07/2019
I was after a decent value intercom for my driveway gates. This is a good website with generally clear information on items and competitive prices. I did find a fair bit of clicking around necessary to get detailed information though and could have benefited from more accessories (power supply drivers not old tech plug in power supplies) but the service was excellent with next day delivery - fantastic!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/07/2019
Easy to use, wide range of products with plenty of information about them. Delivery was prompt. Very pleased.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/07/2019
The bollard was just what we needed, well made, good price and excellent delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/07/2019
The alarm arrived quickly, was well-packaged and contained full instructions which were easy to follow. The alarm was tested as per the instructions and is now monitoring the washing-machine area. Good service & a good product.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/07/2019
Great service. Fast and efficient delivery. Product is great value and the perfect purchase for our needs.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/07/2019
Easy to use
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2019
Very good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/07/2019
Received item promptly, with good support from firm. Recommended highly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2019
Great piece of kit. Came pre programmed to fobs. Delivery was smooth and reliable. Highly recommend. Thankyou.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/07/2019
quick & easy to deal with. Security posts are of good quality & bigger than I expected, which is good. Delivery is also quick.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2019
Very quick delivery good quality goods and very helpful advice on telephone will buy again .from this company.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/07/2019
Goods perfect and very prompt delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2019
Very good phone contact, attentive and good explanations.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/07/2019
My order came next working day as stated. Product looks good and sturdy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2019
Good material delivered on time with impeccable packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Package perfectly wrapped, a bit dented externally but impeccable inside due to the polystyrene protections. Good for us people from the T O M.
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