Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2019
Excellent service and products.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2019
Nice piece of equipment easy to programme
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/04/2019
Excellent communication, speed of delivery, quality of product & price, thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/04/2019
Easy to order from, delivery came very fast.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2019
fast, efficient product as described thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2019
Easy to find what I am looking for. Very detailed discription of items. First rate videos.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/04/2019
user friendly
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/04/2019
Quick delivery, good product
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2019
friendly technical service, available and competent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2019
Good product. Excellent service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
listening and skills of the advisors
proposed pre-programmed material and complete installation file
very satisfied with this company
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2019
Easy to use web site and ordering
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2019
fast and efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/04/2019
Excellent and great communication
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Super efficient and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
Very good site, you can ask your questions by phone, you will get a response to your needs and guided in your purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
very good and good information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
Competent people, easy to reach and good products
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/03/2019
A very good product and company and a technical department that goes the extra mile to help, would highly recommend.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2019
very effective device speedily delivered
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/03/2019
found product i required at right price, fast well packed delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2019
Delivery arrived the following day, great website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/04/2019
I ordered a battery alarm for my garage and was delighted with the 130 db alarm from this company, an excellent product for a reasonable price
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
I bought an alarm kit ref. F007-0311.00 with an additional remote control and 1 door detector F007-0260-00. For information, I have Vincent, the sales manager. SUPER in every way, well advised, very patient, courteous, and I placed an order with him over the phone and received it a few days later. I took about 20 to 30 minutes to install everything (in a garage). Perfect, everything is programmed from the house 'Ultra Secure'. I recommend 100%. Guy
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/04/2019
Excellent descriptions of products and easy to use. Very happy with my alarm and the price!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
no problem
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/03/2019
Excellent service and next day delivery on my driveway security posts.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2019
Product arrived quickly and was pretty straightforward to install.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
From the phone contact to delivery, the whole process has been perfect, thank you and well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
very good service, responsive, easily reachable, if I had other purchases to make in the proposed items, I would not hesitate to call this distributor.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
Very well organized. Thank you, see you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
quality product as well as the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
Products delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
accessible, clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
VERY good product and received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
Perfect.
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