Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

Reviews 2 and 5 stars

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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2018
Excellent service with fast delivery. Superb equipment.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/02/2018
Great quality security post. Very heavy! Worth the money.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Very fast
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2018
Great site. Easy to navigate. Great product selection too.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/02/2018
good
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2018
The product is excellent, delivered quickly and the site is serious.
Thank you!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/02/2018
Excellent
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Thank you. Product meets my expectations. Delivery is fast with a very pleasant customer service.
Gouga
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2017
The team is attentive to the customer and provides good advice, the products are effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2017
This is not the first order I have made on this site. Always perfect and professional, I recommend this company and I will continue to order from them if needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2017
Item that perfectly meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
very good
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2018
Easy to use, delivery very quick, no problems.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2018
Sorry to use the old saying but you really do get what you pay for. Can't rate Ultra Secure Dierect and the product enough. Alarm came all set up and programmed which national companies do not do. Would like to thank them also for advising me on the right product for the job as l could have wasted good money on another. Would highly recommend without question.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/02/2018
First class thanks
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/02/2018
Excellent prompt service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/02/2018
Fantastic servies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2017
simple and not effective. Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
great service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/02/2018
The product was good quality and works very well - my only complaint is the fitting of the sensor to its mounting - was very poor
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
very satisfied with the product and quick installation without any particular issues
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2018
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2017
Fast delivery time and remarkable services on the packaging of parcels.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
Very professional for products aimed at the general public and with a very correct quality/price ratio.
Appreciable advice and speed of shipping too!
I will return and recommend it to everyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
very serious company. quality and very efficient equipment. important thing, it is easy to contact a technician by phone in case of difficulty during the installation of the equipment. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2018
Order received in good condition. Everything works perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
company recommended to several people in my circle
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
I am satisfied with this equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2017
Very good, fast, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2017
Low-cost alarm but incredibly reliable. Over time, the remote controls (quite fragile) have given up the ghost one after the other. This new purchase was related to their replacement after a year of use. Given the price of the equipment, it's acceptable. Delivery on time. I would not hesitate to do it again if I had to redo it!
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Thank you for your constructive feedback as well as your trust.
We are currently working with this manufacturer to indeed improve this remote control. We hope to find a solution quickly.

Best regards,
Christopher
securitemarche.fr
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2017
very serious site, very good advisor, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
super pros and merchants, well done!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/02/2018
Very pleased with the service and response time experienced with ultra secure and would recommend this company.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2017
No problem very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Fast delivery and conforming product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2017
Serious site, nothing to say, careful service, and respected deadlines. In short, security is Securitemarche!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
top!!! Very fast delivery, the product meets our expectations. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
Excellent site with a physical presence and excellent technician coming to your aid if needed. A more than satisfied customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2017
Order ok, staff attentive to your needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Very satisfied!
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