Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2017
SUPER GOOD
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/10/2017
Clear information, arrives quickly and easy to set up.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2017
Easy to use website and excellent service. Item arrived very quickly and telephone query answered by knowledgeable staff.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2017
Very clear and informative to the untrained buyer.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2017
Easy to use website and clear links to associated products. Great service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
CLEAR AND PRECISE VERY GOOD
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2017
I mistakenly ordered some incompatible sensors, but UltraSecure contacted me to verify precisely what I wanted. The sensors I actually needed were cheaper than the ones I'd bought and paid for. UltraSecure refunded the difference back to my credit card the next day. The whole order was dispatched and received within a couple of days. All of the sensors had already been paired with the control panel so installation was a simple process of fix it and switch it on!! A great job and I'd have no hesitation in recommending them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
Very competent customer service and attentive to the customer, nothing but positive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Very good, meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
In line with the site description. Very good imitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2017
Very satisfied with the customer service, responsive and quick.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2017
Easy to navigate website, easy ordering, prompt delivery, excellent product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2017
Correct price and compliant goods.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2017
Great technology at a price to make it cost-effective.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2017
Bit expensive but looks well made and easy to install .Would recomend
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2017
.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Only downside no Colissimo number to track the package.
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Response from Ultra Secure (ultrasecuredirect.com)
Hello,

Normally Colissimo sends you this tracking link directly to the email address you provided when placing the order. I deduce that you did not receive it, sometimes these emails unfortunately go to spam.
Please excuse us for this inconvenience, independent of our will.

I hope you managed to retrieve your package nonetheless.

Remaining at your disposal for any further information.

Best regards,
Christopher
securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2017
Securite Marche is a very accessible site and particularly responsive. The sales managers provide a real after-sales service and are very good advice before purchases.
Site to recommend without reservation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Very conscientious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
Hello, Very serious site. Perfect in terms of ordering, secure payment, and delivery. Everything is great! Top-notch material and easy to install. Best regards, Thank you Security Market. BF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2017
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Many sales sites should be as efficient as this company which is 100% at the service of its customers! Thank you for the remote technical assistance and a commercial service worthy of the name!!! I recommend this company without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
Fully satisfied, I will call on you again for a new order.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2017
Even using free carriage the heavy post still arrived the day after ordering in good condition.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/10/2017
Order processed quickly and a very swift delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/10/2017
Nice
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2017
Top-notch equipment
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Verified Buyer
Rating: 5 out of 5
following a purchase from 08/10/2017
Good easy to use.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/10/2017
Excellent easy to use fast delivery more than happy with product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/10/2017
as advertised and super quick delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2017
I am satisfied with my order. Very fast delivery time and very clear instructions for assembling the different elements.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/10/2017
I found the service to be great with a vast range of security equipment very reasonably priced. Delivery of the goods was very quick. Ultrasecuredirect will be my first port of call for any security equipment I need in the future.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/10/2017
Great service and fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2017
Great service and advice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2017
Great fast service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/10/2017
Received on time and product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2017
Top.................................
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/10/2017
Excellent, fast and efficient service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2017
An impressive concern for customer service! I had a small comprehension problem with a small piece of equipment, I asked the question in the morning and received a more than complete answer during the day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
PERFECT, No issues
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