Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
Order received on time. Item as described. Perfect.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2017
Would defo recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2017
No problem, very serious site, quick and relevant responses, true professionals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2017
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
Very good. Just 2 remarks for export: - attach an invoice; - attach EUR2 or certify the origin of the product. Best regards?
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, We actually attach several copies of invoices and export documents to the package, without this, they cannot be exported. An oversight perhaps? Normally the package should have been returned to us in this case. In any case, please excuse us for the inconvenience if this procedure was not followed, I imagine that from your side at the import level it would not have been easy without these documents. I hope that the product itself satisfies you. I remain at your disposal if necessary. Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2017
Order received very quickly, item as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
Serious and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2017
Serious and competent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
quality service qualified staff congratulations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2017
serious house help and advice over the phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
wide choice of products and good presentation according to needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Excellent whether it's the product or the service! Bravo I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Very responsive delivery compliant and fast, a pleasure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Excessively attentive to customer needs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2017
Very well thank you, sincerely
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
It's perfect! (too bad we had to pay an additional customs fee of 42 CHF) Anyway, for Switzerland it is not advantageous to shop online abroad. With our regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
Serious site, quality material, sometimes hard to find elsewhere, careful shipping and on time. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
it's a practical site with a real customer service when you call on the phone you don't get a voicemail press 1 then 3 then 4 then tip .... no you have someone who answers very precisely very professionally
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/09/2017
Fast delivery and very helpful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Very good site, reliable and especially attentive to the customer. Perfect as far as I'm concerned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2017
perfect delivery and customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
Very well on time and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
During my phone inquiry, I was surprised that the person who answered knew the item I was targeting well. Thank you to her. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
Efficiency? - quality - listening
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Professional quality products conform to the description. in range and performance. Delivery time respected. Customer service and telephone reception top. Highly recommended without reservation...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Qualified staff top customer service +
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Very good site. Very competent and attentive staff. I highly recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Impeccable as well as the after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Satisfied in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
Convenient on the handlebars and no 'beep' to have on you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Very serious
Don't change anything
Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2017
Equipment installed for about 3 weeks, everything works, very simple installation, everything was already programmed by the site, I am really satisfied, customer service responds quickly and appropriately, I would not hesitate to place another order with you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2017
Very serious site, competent staff
Company that I recommend in case of problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2017
Thank you very much for the good after-sales service. Thanks to the gentleman at the call center for his professionalism.
Mr. Tasco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
An internet site, with real human follow-up, the best, congratulations to them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2017
Happy with the purchase and the after-sales service
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