English 
V
Rating: 5 out of 5
Order arrived the next day. Items exactly as described. Thank you.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2 and 5 stars
Reset filtersV
Rating: 5 out of 5
what I ordered delivered quickly at a good price
V
Rating: 5 out of 5
Excellent speedy service
V
Rating: 5 out of 5
Great item at excellent price..very quick delivery and great hlp..
V
Rating: 5 out of 5
Great service, quick delivery and a great product. Thanks
V
Rating: 5 out of 5
Good prompt service
V
Rating: 5 out of 5
Haven't used it yet but easy to find and buy
V
Rating: 5 out of 5
Great product be service
V
Rating: 5 out of 5
Very fast service. Nice shed alarm.
V
Rating: 5 out of 5
garage/drive alert "sky link" has now been in use for over a week and no false alerts as with previously purchased cheap digitek from ebay. The instructions were a bit complicated so many options but a quick call to ultrasecure and helped change the settings, couldnt have been easier
V
Rating: 5 out of 5
Easy to install and just what was needed
V
Rating: 5 out of 5
Excellent.
V
Rating: 5 out of 5
Fast delivery
V
Rating: 5 out of 5
Very easy to find products, very quick delivery, very helpful staff. Brilliant service.
V
Rating: 5 out of 5
Excellant
V
Rating: 5 out of 5
Excellent service.....highly recommended
V
Rating: 5 out of 5
Good valve for money, I use it for my caravan and it works very well
V
Rating: 5 out of 5
Great, excellent
V
Rating: 5 out of 5
Informative product descriptions & helpful pre-order customer service regarding suitability of specific product for end application. Prompt & reliable delivery.
V
Rating: 5 out of 5
Very quick service
V
Rating: 5 out of 5
Excellent service
V
Rating: 5 out of 5
Easy to navigate. Good shopping experience ang delivery was prompt.
V
Rating: 5 out of 5
good service and quick postage
V
Rating: 5 out of 5
Does exactly as it say's and works very well even with the additional remote sounder, setup was simple and will probably add more to the circuit
V
Rating: 5 out of 5
Amazing lock and arrived very quick.
V
Rating: 5 out of 5
Works well, easy to use.
V
Rating: 5 out of 5
The engineer came when he said that he would and fitted the Tracker. He was courteous and efficient.
V
Rating: 5 out of 5
Found what I needed easily and the item was perfect for my needs at reasonable cost. Would definitely recommend.
V
Rating: 2 out of 5
Apart the fact that I have received my package...service and delivery was terrible...I have not received any calls when the guy showed up at the door, despite the fact that I was home and there is no option to call anyone and help me about it. I had to change the option on the website to receive the package somewhere else and wait for another day just because it was hard for your guy to give me a call. I understand that you are always on the road and you have to make other deliveries, but it doesn't take more than 1 minute to show your customers some respect. I would definetly not use this service again.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Customer
Thank you for the review, the problem with this delivery was that you requested in notes on the order for a delivery after 6pm, this was not an option being offered by any of our couriers (the couriers delivery hours are 8am - 6pm). Because of this we contacted you before the despatch on the 24th June 9.06 am by email (copy available) informing you that this option was not possible. We offered you alternative options including 1) a text message with a one hour delivery slot, 2) redirect the delivery to another address including your work address, 3) we could ask the courier to leave the package in a safe location for you , 4) or a full refund on the order. We did not receive an answer therefore we had no alternative but to despatch as you would be waiting for your good. We are very sorry this delivery didn't go as smooth as normal, but due to the facts listed above we would ask you to reconsider the score of the review.
Thank you for the review, the problem with this delivery was that you requested in notes on the order for a delivery after 6pm, this was not an option being offered by any of our couriers (the couriers delivery hours are 8am - 6pm). Because of this we contacted you before the despatch on the 24th June 9.06 am by email (copy available) informing you that this option was not possible. We offered you alternative options including 1) a text message with a one hour delivery slot, 2) redirect the delivery to another address including your work address, 3) we could ask the courier to leave the package in a safe location for you , 4) or a full refund on the order. We did not receive an answer therefore we had no alternative but to despatch as you would be waiting for your good. We are very sorry this delivery didn't go as smooth as normal, but due to the facts listed above we would ask you to reconsider the score of the review.
V
Rating: 5 out of 5
Clear and easy to use.
V
Rating: 5 out of 5
Excellent product does exactly what the manufacturers claim. Very happy customer.
V
Rating: 5 out of 5
VFM. Delivered promptly. Does exactly what it says on the tin.
V
Rating: 5 out of 5
Fast and prompt service. Highly recommend seller
V
Rating: 5 out of 5
we found them most helpful, with excellent response to a problem.
V
Rating: 5 out of 5
have used this company before, very happy with their customer service, very friendly and helpful. products are excellent. would recommend them to anyone.
V
Rating: 5 out of 5
Great range of products, very quick delivery and most important thing - helpdesk response very quick and very professional and helpful.
V
Rating: 5 out of 5
Easy to order and fast delivery
V
Rating: 5 out of 5
Speedy delivery + exellent phone advise.
V
Rating: 5 out of 5
Clear and easy to navigate
A
Rating: 5 out of 5
Fast, good advice, good reception
Translated reviews