Customer reviews of Ultra Secure (ultrasecuredirect.com)

9,6 /10

Based on 10 832 published reviews

5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

Reviews 2 and 5 stars

Reset filters

Verified Buyer

Published on 15/03/2017 à 13h02 following a purchase from 07/03/2017

first class I would recommend to anyone

Verified Buyer

Published on 14/03/2017 à 21h06 following a purchase from 04/03/2017

Great product.

Verified Buyer

Published on 14/03/2017 à 18h58 following a purchase from 02/03/2017

Very helpful

Verified Buyer

Published on 14/03/2017 à 17h16 following a purchase from 04/03/2017

Fantastic
Easy set up, as sensitive as it needs to be.
This is the second unit I've bought
The first one is still working fine in my van

Verified Buyer

Published on 14/03/2017 à 15h20 following a purchase from 06/03/2017

Cool

Verified Buyer

Published on 14/03/2017 à 13h03 following a purchase from 05/03/2017

Good value product delivered swiftly.

Verified Buyer

Published on 13/03/2017 à 15h30 following a purchase from 27/02/2017

Excellent Service - Bought Wrong Item for our Needs was Exchanged at NO cost to our selves instantly - Super Service - Highly Recommended

Acheteur Vérifié

Published on 13/03/2017 à 10h42 following a purchase from 25/02/2017

Fast, reliable and precise!

Translated reviews

Verified Buyer

Published on 11/03/2017 à 17h56 following a purchase from 03/03/2017

excellent product and service, immediate response to a slight paperwork issue.

Acheteur Vérifié

Published on 11/03/2017 à 10h04 following a purchase from 06/02/2017

Impeccable

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 19h13 following a purchase from 20/02/2017

Very good phone reception, affordable prices and wise advice, keep it up

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 18h18 following a purchase from 12/02/2017

Very good service, no surprises

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 18h18 following a purchase from 06/02/2017

Very good site

Translated reviews

Verified Buyer

Published on 10/03/2017 à 15h20 following a purchase from 02/03/2017

Helpful customer service and very swift delivery

Verified Buyer

Published on 10/03/2017 à 14h38 following a purchase from 01/03/2017

Very easy ordering, great information and immediate response to my chat line questions, very helpful and knowledgable and guided me to the right product.very fast delivery and great product.thank you.

Acheteur Vérifié

Published on 10/03/2017 à 14h06 following a purchase from 06/02/2017

Order arrived on time, the salesperson understood my request well. Serious.

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 13h54 following a purchase from 18/02/2017

satisfied

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 13h45 following a purchase from 20/02/2017

Very professional team.

Translated reviews

Verified Buyer

Published on 10/03/2017 à 13h22 following a purchase from 01/03/2017

excellent

Acheteur Vérifié

Published on 10/03/2017 à 10h47 following a purchase from 09/02/2017

in accordance with the description .. very good.

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 10h25 following a purchase from 22/02/2017

Listening, advice, professionalism, availability, etc. Nothing but good.
More than perfect.
J. Bodelet

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 08h57 following a purchase from 13/02/2017

Fast

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 08h52 following a purchase from 09/02/2017

Very good advice and available for assembly explanations.
I recommend this site for purchasing security products

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 08h45 following a purchase from 23/02/2017

Order prepared as agreed. Very good phone contact for the setup. Establishment to recommend without problem

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 08h23 following a purchase from 22/02/2017

Order met expectations and good after-sales service for technical advice

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 08h19 following a purchase from 06/02/2017

short delivery time
perfect packaging
nothing to complain about

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h58 following a purchase from 18/02/2017

Good, responsive and quick to correct errors related to IT.

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h49 following a purchase from 19/02/2017

Serious, fast, competent

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h42 following a purchase from 16/02/2017

I am very satisfied with the product, I am now equipped with 2 detectors and an alarm, received quickly I recommend to everyone ..............

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h39 following a purchase from 14/02/2017

Good site, Good product, Impeccable service, Good packaging
What more could you want. I recommend
Paul

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h29 following a purchase from 11/02/2017

Perfect!

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h22 following a purchase from 10/02/2017

Good contact and good telephone follow-up. Simply professionals

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h17 following a purchase from 14/02/2017

Effective

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h14 following a purchase from 17/02/2017

I have been dealing with this company for several years. They are in my opinion specialised experts in their field. Their products are top class and do what they say on the tin and I have had no robberies in my garden since using cameras and infrared security fencing. James who speaks English has been particularly helpful to me and on the one occasion when a product went wrong it was replaced under guarantee without quibble and very quickly. Use these guys since they know what they are about. Ian Radford Laroque des Alberes

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 07h03 following a purchase from 16/02/2017

Very reliable, very fast delivery, good quality, I recommend

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 06h54 following a purchase from 07/02/2017

Impeccable order arrived as expected and also very good product

Translated reviews

Acheteur Vérifié

Published on 10/03/2017 à 06h54 following a purchase from 26/02/2017

Perfect clear

Translated reviews

Verified Buyer

Published on 09/03/2017 à 13h05 following a purchase from 01/03/2017

All good .1st class product

Verified Buyer

Published on 08/03/2017 à 21h20 following a purchase from 27/02/2017

Very good

Verified Buyer

Published on 08/03/2017 à 15h17 following a purchase from 28/02/2017

What annoys me about Ultrasecure is..i have absolutely nothing to complain about. I cannot imagine a better service anywhere. I bought a system from them some years ago and had a few teething problems, not the system mine? However that did not really present any problems because you get on the phone and the tech guys at the other end will spend as long as it takes to get you up and running. All done with courtesy understanding and a friendly manner. Since then I had to renew one of my remotes, I phoned one day and it was delivered the next morning, again I had a little trouble and could not code it to the system only to find I had ordered the wrong part. Again the guys with there customary kind and very helpful manner sent me up the correct part which again I received the following morning....how good is that. I can honestly say when or if my alarm it has to be replaced I would not go anywhere else but UltraSecure. If you have basic DIY skills then go for it, do it yourself help if needed is only a call away. Thank you UltraSecure.
A Happy Chappie