English 
A
Rating: 5 out of 5
5 STARS
Translated reviews
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
As always I am happy with my order... Very courteous and professional seller. Fast and clean delivery. No issues... I recommend *****
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A
Rating: 5 out of 5
Meets my expectations
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A
Rating: 5 out of 5
very good I recommend it to those around me
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A
Rating: 5 out of 5
The site is clear and the inquiries by phone are perfect
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A
Rating: 5 out of 5
compliant product
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A
Rating: 5 out of 5
Respect for delivery deadlines. Good value for money
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
VERY GOOD CUSTOMER SERVICE TOO
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A
Rating: 5 out of 5
Good, the after-sales service is attentive..
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A
Rating: 5 out of 5
Perfect, fast, everything works wonderfully, happiness thanks to the team
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V
Rating: 5 out of 5
Great price fast delivery
V
Rating: 5 out of 5
Excellent range of products for all securuty requirements.
V
Rating: 5 out of 5
Good product, promptly delivered, follow up technical questions answered in helpful friendly manner.
V
Rating: 5 out of 5
Absolutely brilliant. Extremely pleased with the product ordered and delivery was quick. Would not hesitate to recommend and I will also continue replenishing goods from you.
V
Rating: 5 out of 5
EXCELLENT
V
Rating: 5 out of 5
Excellent product, with great customer service and lightning-quick delivery
V
Rating: 5 out of 5
Very efficient and quick
V
Rating: 5 out of 5
So far so good. Arrived in good time, set up very easy. Programmed and tested in a matter of minutes.
V
Rating: 5 out of 5
easy to use - very fast delivery
V
Rating: 5 out of 5
Good service and comprehensive instructions. Units also setup before we received them.
V
Rating: 5 out of 5
Simple and efficient perfect
A
Rating: 5 out of 5
Very good company, very pleasant contacts despite a failure of the sold equipment independent of their will, the technicians have always been present and VERY PATIENT! Thank you to them
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V
Rating: 5 out of 5
Excellent speedy service, easy website to order through, great product. Recommended
V
Rating: 5 out of 5
Excellent customer focus, very quick delivery
Thank you
A very happy shopper
Thank you
A very happy shopper
A
Rating: 5 out of 5
Quality product - serious service - reliable after-sales service
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V
Rating: 5 out of 5
A1product peace of mind for belongings
V
Rating: 5 out of 5
Very good.
V
Rating: 5 out of 5
would recomend this site
V
Rating: 5 out of 5
On time delivery, good product but those tech boys are the best and you can get to them easy. this is a great all round company
best regards
Eugene
best regards
Eugene
V
Rating: 5 out of 5
Really quick and efficient
V
Rating: 5 out of 5
very Good
V
Rating: 5 out of 5
GREAT!!!
A
Rating: 5 out of 5
Speed, responsiveness, and skills. I recommend this site.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent advice from professionals!
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A
Rating: 5 out of 5
Very good, I recommend it's great
There should be a clearer explanation for installation
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There should be a clearer explanation for installation
V
Rating: 5 out of 5
Website: First thing to know is about putting a tailored package together. I chose to use the website for this. The thing to note is choose and alarm and put it in your basket and then you will get to see all the options - it's far quicker than trying to hunt around for them.
Product: Be aware when an alarm signal strength says line of site it means it. I bought the Sky Link system and the signal was just not strong enough to travel through the wooden shed across 20 meters of land and into the house.
Service: Buying the wrong alarm was not a problem though. The company really does have an alarm for all situations, as i found out when I rang them. Hindsight being a wonderful thing I should have phoned the service line at the outset - the company clearly values old fashioned human support. I spoke to Luke who deserves a name check for being so helpful. Having discussed the signal issue I left it with Luke who called back five minutes later having matched up a different system to my requirements, which came out at just a few £s more. In fact the Red Shield Security alarm I received has more functions and comes standard with more items like an outside bell and the 150/200 meter signal strength did the job.
I could have sent the original back and then received the second system, but I chose to purchase the second system there and then and opt for a refund on the first system. The company arranged to deliver the second system and collect the first one at the same time and a week later I received notification of a refund.
Conclusion: Honestly I can't fault ultrasecuredirect, I don't normally write reviews, but I felt compelled to this time and I recommend the company without hesitation. I'm not sure I'll ever need another alarm - , but if I do I know where I will be spending my money and I'll be calling them first this time.
Product: Be aware when an alarm signal strength says line of site it means it. I bought the Sky Link system and the signal was just not strong enough to travel through the wooden shed across 20 meters of land and into the house.
Service: Buying the wrong alarm was not a problem though. The company really does have an alarm for all situations, as i found out when I rang them. Hindsight being a wonderful thing I should have phoned the service line at the outset - the company clearly values old fashioned human support. I spoke to Luke who deserves a name check for being so helpful. Having discussed the signal issue I left it with Luke who called back five minutes later having matched up a different system to my requirements, which came out at just a few £s more. In fact the Red Shield Security alarm I received has more functions and comes standard with more items like an outside bell and the 150/200 meter signal strength did the job.
I could have sent the original back and then received the second system, but I chose to purchase the second system there and then and opt for a refund on the first system. The company arranged to deliver the second system and collect the first one at the same time and a week later I received notification of a refund.
Conclusion: Honestly I can't fault ultrasecuredirect, I don't normally write reviews, but I felt compelled to this time and I recommend the company without hesitation. I'm not sure I'll ever need another alarm - , but if I do I know where I will be spending my money and I'll be calling them first this time.
V
Rating: 5 out of 5
Very fast service and security post as ordered, perfect thank you.
V
Rating: 5 out of 5
First class service and communication